Elite Auto Sales

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
22 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    September 17, 2019

    Michael D. Purchased a mazda3 from this dealer. I noticed after driving the mazda a couple of days there was a problem with the steering of the mazda3... and I brought it to their attention. I made several trips to their shop while they replaced parts to fix and correct the problem with the vehicle. ( The problem still exist). I found out later the front wheel bearing is bad. I called Elite auto sales and was told someone from service would call me back. ( Never received a call back). Very disappointed with the outcome to resolve the problem with the vehicle. I paid $7500 for the car plus $250 for a set of tires from them. I was also told I got what I paid for ($7500) not a nine or twelve thousand dollar car. The staff at Elite auto sales has great customer service., but my issue and the problem with the mazda3 was never resolve.

    4.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 4, 2019

    Tommy was looking for a technician Was reluctant to show me work environment. Said he would call one way or the other. The man never returned my call.... Common courtesy says, if you found someone else you don't leave someone else hanging.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 2, 2014

    Elite Auto Sales hooked me up with the car, no high performance machine, of my dreams. I was very pleased with my shopping experience. I purchased my first... car there... and absolutely agonized for weeks. But Greg, my salesmen, was very patient. Let me test drive a couple of cars multiple times... never pressured me into the sale. A very different experience from any other dealership, as I was given my space to fully cogitate upon my car buying decision. Ended up getting an awesome deal on a 2002 BMW 325XI. Low mileage on the baby too (only came with 119,000). It needed a few repairs... but I had budgeted for that beforehand and fully expected a 6000 dollar BMW from 12 years ago to need something. Even considering repairs, I absolutely love my purchase. I was actually afraid to drive for most of my life. This car they sold me got me over it... it's just that nice a ride. I would say I'm grateful to this company. Thank you!

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    Cannot say enough good things about these folks. The buying experience was easy, thorough, and clear. I had a few issues after buying the car (missing... owner's manual and jack) which they immediately responded by saying, "No worry, we will make it right; ordering both and having them shipped directly to your house." Their customer service is the best I have ever seen. Highly recommend them for anyone's next vehicle. Great job

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 31, 2018

    Salesman so nice & helpful presently helping me find another. Hopefully. Nisson 350 z. I wouldn't trade any were else there great and always keeping me... up to date on what they have in stock

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2018

    Brian Mitchell made it happen for me at a very critical time. He went to bat for me and I couldn't believe my ears that day he called with the good news.... Brian Mitchell should run for president. All the staff seemed to go to bat for me. Awesome people at Elite and especially Brian Mitchell !

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2017

    Just bought a Jeep Compass yesterday. It is an awesome car and great price, low miles. It drives like new. Elite answered all my questions, let me... take time test driving and deciding. I looked at 7 Jeep Compass and they were best price with lowest miles. A special thanks to finance manager who got me a low rate and answered all my husbands questions.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2017

    I very recently brought my pre owned car from elite auto sales and I am very happy with the customer service. The staff are very user friendly too and... they ll help I choose the RIT car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2016

    Quick processing, affordable financing, and adorable cars! I strongly recommend Elite Auto Sales to first time buyers like myself!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 6, 2016

    We got a great used car - one owner - price was a little high for the vehicle but it has a 90 warranty and my daughter loves it - thank you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews