Fairway Chevrolet Buick GMC

Full service & nothing reset for fuel filter, air filter and tire pressures not checked even though I requested it.

Very satisfied with my new car purchase. Transaction at Fairway Chevrolet, October 2024, was flawless. Sales associates Jose Sandoval and Daniel Ibarra were knowledgeable, trustworthy and pleasant. Highly recommended for any Chevrolet, Buick, Cadillac or GMC purchase. Ten out of ten stars for Mr Sandoval and Mr Ibarra

Excellent experience in purchasing new Chevrolet in October of 2024. Sales associates Jose Sandoval and Daniel Ibarra provided a flawless transaction. Paperwork progressed quickly and smoothly. Mr Sandoval and Mr Ibarra, of Fairway Chevrolet, deserve ten out of ten stars.

I sincerely love this experience with FCBG, and with someone like Carlos Flores helping us out to make sure we get what we were wanting was pretty easy and flowing. Great experience here.

Bait and switch. Scheduled test drive 2 weeks in advance and the vehicle wasn’t there. Tried to up sale to a vehicle $15000 more than the one I scheduled the test drive for. Sonie Megia’s customer service was the only reason I stay to purchase a vehicle with Fairway.

I purchased a used truck from this dealership on June 17th and I have had nothing but issues with the truck. It has been in the shop for a leaking windshield cleaner tank, no rear night running lights, my radio turns it self off and on at random times. I drove the truck maybe 2000 miles and I already need to replace what was told me brand new brakes. On top of the problems with the truck when we were in the dealership purchasing the vehicle they were playing their music so load I couldn’t have a conversation with the sales person or my bank. When asked to turn the music down I was greeted with a rude response saying so you can have a personal call. My response was no it is to my bank so I can get you a down payment. Also they extended warranty is a phone number you have another dealership call so they don’t have to give you any information about the warranty. All said and done I would recommend you to go else where to purchase a vehicle.

Bought a car from them and almost a week after having it had a dead battery, camshaft issues. I was told it had a 30 day warranty and I can't get anyone to call me back to help get it fixed. Don't work with Jeff Anderson (GSM), Carlos V (GSM) or Armando (Sales) as they won't call you back.

I brought my car in for service 1st took close to 2 weeks to be worked on. 2nd Of course they found a high priced issue that needed service. Okay, my bill was paid however I had to bring my vehicle back 2-3 additional times to have the same issue re Worked. I think this place is Ran by Amos and Andy. Now since having my original issue corrected my vehicle isn’t running the same. I contacted them only to be told that an addition cost would be needed to see what’s going on. Mind you I just paid $2150.00. And I would like to add the unprofessional staff at this facility. If You want the Vegas Runaround this is definitely the place.

I took my vehicle for a oil change, brake & rear differential oil change too. Services were performed as requested however care for my property was not present upon the delivery of my vehicle. Upon inspection did notice stains on my powder coated wheels, at that time simply thought they would come off upon taking it to wash it but didn’t come off. I reached out to Ashley the service advisor the same day whom promptly responded and made it clear they would make it right that the technician was at fault. After E-Mailing back and forth regarding me not wanting anyone driving my vehicle to or from anywhere especially outside the dealership. Also my vehicle is prone to theft, can’t leave the vehicle without protecting the fob’s frequency from being captured. They went above and beyond to make sure; I would get a vehicle to drive because mine would be a shop for a few days, it takes days to strip the powder coat and a day to powder coat them again. The dealership lend me a loan vehicle free of charge to drive meanwhile mine was at the shop. The brake oil was sprayed/spilled on the wheels all 4, all 4 had to be stripped and powder coated. The process was smooth; I thank Ashley & Virginia for being there assisting me with the issue; I had to which they corrected and didn’t hesitate going above and beyond for me. It was a headache but wasn’t too much of a headache because; Ashley & Virginia dropped off the loan vehicle at the shop and then dropped me off at the shop after; I had dropped off the loan vehicle at the dealership when my vehicle was finished. I am happy with the services and the help with the issue; I had to which was free of charge. The property damage was corrected and it won’t stop me from seeking further services from the dealership. I bought the vehicle there and have been going there since; I bought it back in Feb2017 since then; I have taken it there for oil changes among other services. Apologies for the long narrative Thank you Ashley & Virginia for your patience with me

Service gave back my brand new Denali in pieces. Dropped it off of course on a hot day, 109 degrees out. They couldn't fix it when promised so I said I would pick it up and bring it back. When they brought it to me the dashboard was still taken apart and the pieces on my front passenger seat. Service Manager said he would make things right. He never did. This was one of three vehicles I purchased from them in a few months. So much for taking care of repeat customers spending over $200k.