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Bill Pearce Courtesy Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (337 reviews)
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Pearce Courtesy Honda from DealerRater.

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Daniel- Sales person great. Reggi- RUDE

First time buyer. This place is great and worked with what my budget was. Daniel is a transparent person who right off the bat will tell you if it's worth it or not and that's what you look for. He's patient and knowledgeable & truly goes above and beyond to make things perfect. However once I hit finances reggi was nice until the second you don't want to add anything he's snotty and through a tantrum like a 2 year old. I know how fishy dealers can be and so I didn't want to add any warranty's or extra things. He was persistent on having me finance through him. But saying no to all this was enough to for him to be rude hitting the keyboard harder and just questioning my decisions! My dad doesn't speak English well and by Reggie's body language he knew he didn't like that I didn't want to add anything. As a sales person you should know not everyone is gonna say yes to everything you say. I'm sorry life doesn't work that way! So my recommendation is to finance with another person such as Oscar as I've heard he's great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome speedy and friendly service.

Betty promptly met me at my car when I arrived. She directed me to her desk as she checked mileage on my car. Betty was very quick and efficient at getting me checked in and even contacted Enterprise to get me a rental car until my service was completed. Betty made my entire experience at Honda a pleasant one 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change/ Tire Rotation

The gentlemen who helped went above and beyond. A lot of hard work goes unnoticed and I really hope he gets appreciated for all that he does. He was very pleasant and professional, he definitely deserves as special recognition. I wish I could remember his name but, he was the one who serviced my vehicle. Other than his excellent customer service, the whole staff was extreamly nice and had a very comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

FRIENDLY AND EFFICIENT SERVICE

A GREAT KNOWLEDGE OF WHAT SERVICE MY CAR HAD RECEIVED IN THE PAST AND WHAT WAS NEEDED FOR MY 20K TUNE UP. PRICES ARE ABOUT AVERAGE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Courteous and on time

Everyone, from start to finish, was friendly and courteous. I was told that it would take one hour and the service was completed in less that 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and check over

I gave the rating because i was taken care without an appt. Kyle fitted me in as soon as i arrived. I consider that excellent service. Keep him Steve, Barry BBSR71

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional service!! Love my new car!!

Purchasing my new 2017 Honda CR-V was an absolute delight! Robert Melnyk and Oscar Gutierrez were very friendly, knowledgeable and helpful. I can't praise Arlene Stout enough. Bill Pearce Courtesy Honda has a real gem where Arlene is concerned. She went above and beyond, informing me everything there is to know about this Honda and offered future assistance whenever I may need further understanding of all the fun things this SUV has to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honda: Always making sure customers leave happy and satisfie

The Honda crew was very helpful and very friendly and they never gave up until we came into a great agreement and made a very happy and satisfied customer because I got the car that I really wanted especially when I didn't think I would be able to get this specific car so thank you all. I give both Todd Jones and Ryan Alford a score of 10 each for their friendliness and professionalism when they were helping me and would definitely encourage everyone I know to get a Honda if they planning on getting a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer friendly and timely

Got me in in24 hours to provide important repair and regular maintaince. Shuttle from/ to was helpful. We have purchased 2 vehicles from the dealership- excellent service and Honda vehicles are wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good customer service

There are Knowledgeable salespeople in this dealership. Good choice of cars as well. Good experience buying a car here. I Recommend Honda dealer. Ron and Dan are very experienced salespeople.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.