Reviews
Write a reviewMitch took so much time and care helping me find my new...
Mitch took so much time and care helping me find my new car. He listened and took notes even asking me the names of my two dogs. He was calm, not pushy at all and let me stew at my own pace. Germain got me a deal that beat internet companies. Thanks for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Mitch this positive review! We are pleased that he could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Enjoy the road in your previously loved car. Best Regards, Jim Farkas General Manager
Friendly staff that keeps me updated on the status of the...
Friendly staff that keeps me updated on the status of the work that is being done in my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You for your business., and even more for leaving us this great review. Best Regards, Jim Farkas General Manager
Everything was done very efficiently and with kindness....
Everything was done very efficiently and with kindness. The report explains what was fixed and the work was done quickly too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Esther, Thank you for choosing to service your vehicle here at Germain Honda of Ann Arbor. We are happy to know your visit was the quality and efficient service experience you deserve. Please let us know if you need anything further. Best Regards, Jim Farkas General Manager
Helpful and great work every time. Glad to have found...
Helpful and great work every time. Glad to have found this garage. Will continue to have service here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Germain Honda of Ann Arbor for your automotive service needs. Please let us know if you need anything further. Best Regards, Jim Farkas General Manager
Dean did a great job delivering our vehicle. Walked us...
Dean did a great job delivering our vehicle. Walked us through all paperwork patiently. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Dean helped to make your experience such a positive one. Please let us know if you need anything further. Best Regards, Jim Farkas General Manager
Very good service department, 2008 Pilot ready on time...
Very good service department, 2008 Pilot ready on time and issue was fixed. I would recommend Germain Honda Service Dept.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank, We are happy to hear that you got exactly what you wanted out of your service experience with Andy at Germain Honda of Ann Arbor. We wish you safe travels and look forward to seeing you next time. Best Regards, Jim Farkas General Manager
The service was excellent and Nick is an asset to your...
The service was excellent and Nick is an asset to your organization. Good going thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Ann Arbor. Thank you for sharing Nick's dedication to customer satisfaction. We hope you have a great day! Best Regards, Jim Farkas General Manager
Excellent service department. All attendants very...
Excellent service department. All attendants very helpful, knowledgeable, and polite. I will always drive Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, kind words, and loyalty to Honda. Please let us know if you need anything further. See you at your next visit. Best Regards, Jim Farkas General Manager
Excellent service, I got a good deal with the help of a...
Excellent service, I got a good deal with the help of a fantastic salesperson "Dean". The process was easy and quick. The vehicle was given immediately
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Germain Honda of Ann Arbor for your automotive service needs. We are pleased to know that Dean took great care of you. Best Regards, Jim Farkas General Manager
Very courteous service employees. Work is done in a very...
Very courteous service employees. Work is done in a very timely manner and is communicated promptly. I have used Germain Honda for my Odyssey and will continue. A-1.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with Germain Honda of Ann Arbor. We want every experience to be “five stars”! We appreciate your continued business and for taking the time to leave us this positive feedback! Best Regards, Jim Farkas General Manager