Ted Britt Chevrolet Sterling

Very nice people, was contacted back within mins of requesting about a truck. Never pushy, but mad sure i was taken care of . Would definitely recommend... to family and friends

Great deal! Great customer service and knowledge of vehicles! We got the perfect Tahoe! And love that there are no more stacks of papers to sign and... file...everything is on a thumb drive!!

I just purchased a used 2017 Toyota Tacoma from this dealership. I drove from Fredericksburg, Pennsylvania because they gave me the best deal. I was looking... for the past month local in my area and it seemed like no dealership wanted to make a deal and sell a truck. So I emailed Ted Britt Chevrolet and inquired about the Tacoma they had for sale. Antonio was my salesman and he not only emailed me but called me as well. I explained to him what I wanted in a monthly payment and he got the Manager Dave on the phone. Short and sweet, we made a deal and I put a $500 hold on the truck. I just returned home from Virginia with my Tacoma and couldnt be more happier with my salesman and my buying experience. I would highly recommend salesman Antonio and this dealership. I had a GREAT buying experience! I could not be more pleased!

I walked in thinking nothing was gonna happen, and drove off with a car I absolutely love! The customer service was amazing all around. Was treated like... family!

We did not ultimately end up purchasing from Britt, but our salesman Mas was excellent, and I want to make sure he is recognized. He is laid back, and... not pushy, but a very helpful guy with good communication. I'd highly recommend him for anyone that is going to Britt and looking to purchase.

If I could give 0 stars I would. I dropped my 2013 Chevy Cruze with 79k miles off on Monday 5/12 and was told the the repairs (a transmission replacement... - WRONG diagnosis btw) would be done by Friday 5/18. When I did not receive a call on Friday I called in to get an update. I did not receive a call back. I called again on Monday 5/28 and was told my account rep would call me back but was unavailable. On Wed 5/23 the loaner got hit in the parking lot and I called again (to inform them and get an update), finally talked to a service receptionist (probably since it involved their car since they obviously care nothing for their customers) who told me that NOTHING had been done to my car and that there seemed to be new recommendations. He told me he would have to talk to an actual technician and call me the next day. No less than 5min later I get a call back from another receptionist who tells me my car has no transmission issues. But they THINK it needs a new coil pack, spark plugs, and fuel/air induction. They gave me an estimate for $1.2k. I picked up my car the next day. Took it to another mechanic who immediately diagnosed it with needing the coil pack +/- the induction. Which took less that 5min to fix and cost less than $200. Oh and my spark plugs look great and my transmission is fine. These people do not care about you, your time, or your car. They only wanted money and literally threw a bunch of "fixes" at me without even bothering to find the problem. I had called multiple times regarding the misfires in the weeks prior to it getting more frequent and was told that there was nothing they could do since the check engine light was not coming on so it wouldn't be throwing codes. Oh and the Cruze has 1 connected coil pack instead of separate coils. So since only one cylinder was misfiring THE LIGHT WONT COME ON. They call themselves "technicians" yet cant even make a simple deduction without codes which may or may not show up. And they even drove it and STILL misdiagnosed it. Honestly I wouldn't even be upset if it was just a misdiagnosis. Mistakes happen. I am upset I was never once updated. And they couldn't even be bothered to return my calls. They had my car for 12 days. 11 of which they could have called me but could not be bothered. I had used the service department 2x prior to this visit. I had always dropped my car off both times and gotten a loaner vehicle. The repairs seemed to take longer then they should but I got the loaner and the service technician had kept me up to date on what was going on. Most of it was covered under warranty but I now wonder how much of that actually needed to be done. STAY FAR AWAY if you value your car your time and your money.

Very quick and easy transaction and the car was beautifully detailed, clean and ready to take home Sales person name: Mohamed Elbijri and his manager

Mas Hill was the greatest, considerate, informed, and friendly car salesman we ever dealt with. It was a true pleasure to deal with him and he will be... our salesman from here on in for any new cars we buy., He was particularly helpful resolving some after purchase radio problems with my wife.

I love Ted Britt Chevrolet!!! Anthony Saunders is simply amazing. He goes above and beyond to help his customers. He worked with me to get a great deal... on a new car that I had my eye on. Very knowledgeable and quick to respond to emails. After the sale, I had many questions regarding my car purchase which Anthony was willing to patiently answer and explain to me when i didn't understand. I forgot my old apartment parking decal on my trade in which i needed to return, and he promptly sent it to me in the mail. I've been to many dealers looking for a car. And by far this has been the best experience. Smooth and easy going. Anthony has been most helpful. I really truly appreciate his hard work and service. I will definitely choose ted britt Chevrolet for all my car buying needs in the future.

I recently purchased a vehicle for my company. I couldn't be any happier with Rolando Hernandez. He was awesome,offered me an excellent customer service... and made me feel like home. The whole process went smooth and thanks to him and all the great staff, I was able to buy the vehicle I wanted. I'm definitely coming back to purchase more vehicles in the future. Thanks again for the great customer service and amazing employees.