Reviews
It was fast and easy.
It was fast and easy. Dropped the vehicle off in the morning. It was finished within two hours
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very attentive workers very clean and inviting
Very attentive workers very clean and inviting environment I got what I needed promptly. Thank you so much LITHIA
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
We have done business with Lithia for.
We have done business with Lithia for.over 10 years. We go back because they are not only professional but friendly. We tend to go back to the same salesmen that have worked with us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They made the out-of-state buying process very easy and
They made the out-of-state buying process very easy and were a pleasure to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Fast and made sure we got taken care of and very helpful
Fast and made sure we got taken care of and very helpful thank you for the help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Chrysler Jeep of Reno are glad to have you as a customer.
Great service!
Great service! They fit me in and quickly serviced my truck. Thank you again Ben !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!
We spoke with Ruben Camarena on the phone regarding the
We spoke with Ruben Camarena on the phone regarding the Jeep Compass we were interested in. He was very friendly, informative and professional. We made a deal over the phone as well as an appointment at the dealership. Ruben met us right away and already had the vehicle washed and waiting in the showroom. He showed us the car and all the features. When we returned to his office he had the deal we had discussed prepared with no changes or added fees. Rubens boss, Mr. Moore then met with us, reviewed the deal and discussed available warranties. We discussed and negotiated the package we wanted with no pressure. We then met with the finance manager, Colby Connie to finalize everything. He went over all the financial documents and had even contacted GNCU to inform them we were credit union members and got us a lower interest rate. Colby was thorough and pleasant to work with. Ruben then assisted me to get the Jeep app on my phone as well as connecting both our phones to the UConnect system. Ruben was awesome to work with. He made the whole process enjoyable! 5stars plus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!
Ashton and the sales team were fantastic and made the
Ashton and the sales team were fantastic and made the experience wonderful. Juan in finance was also helpful and friendly. Overall great and will return!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Found a car!
Found a car! Jeffrey was a great assistant. LITHIA worked with me. Thank you! Janis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Great service.
Great service. However I miss how they use to vacuum my car as a courtesy. I guess now you have to pay extra for that service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’ll definitely look into this as we continually improve at Lithia Chrysler Jeep of Reno.