Reviews
Very easy to deal with and very responsive Explained
Very easy to deal with and very responsive Explained everything in detail and very patient with the million questions I asked
Very easy to deal with and very responsive Explained
Very easy to deal with and very responsive Explained everything in detail and very patient with the million questions I asked
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team's helpfulness at Lithia Chrysler Jeep of Reno. It's good to know you found the process clear and responsive. Thank you for sharing your experience.
He was extremely helpful He was understanding of my
He was extremely helpful He was understanding of my situation and made it to where I could leave with a good reliable car
He was extremely helpful He was understanding of my
He was extremely helpful He was understanding of my situation and made it to where I could leave with a good reliable car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled our team could support your needs and help you leave with a reliable Jeep Grand Cherokee L. Enjoy smooth drives ahead and reach out if we can help in the future.
I think they are on the tasks of clients wants and get
I think they are on the tasks of clients wants and get the job done.
I think they are on the tasks of clients wants and get
I think they are on the tasks of clients wants and get the job done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. Our team at Lithia Chrysler Jeep of Reno aims to meet your needs efficiently. We appreciate your support.
I brought the vehicle in for a recall.
I brought the vehicle in for a recall. it was scheduled to be there all day. They got the vehicle right away, and had it finished early. The waiting area is very comfortable, clean and quiet. Michael communicated with every step of the way. I was very pleased with the experience.
I brought the vehicle in for a recall.
I brought the vehicle in for a recall. it was scheduled to be there all day. They got the vehicle right away, and had it finished early. The waiting area is very comfortable, clean and quiet. Michael communicated with every step of the way. I was very pleased with the experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Jeep Cherokee recall. We’re delighted we could get you back on the road ahead of schedule and that our comfortable waiting area and clear communication made your day easier.
Always friendly, efficient quick and explains everything
Always friendly, efficient quick and explains everything that has been done. It's always a pleasure to go there.
Always friendly, efficient quick and explains everything
Always friendly, efficient quick and explains everything that has been done. It's always a pleasure to go there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We’re glad our team was friendly and efficient while clearly explaining all the work on your Jeep Grand Cherokee. We look forward to your next visit.
Does not send a confirmation email or text when you book
Does not send a confirmation email or text when you book warrantee work by phone as a new customer.
Does not send a confirmation email or text when you book
Does not send a confirmation email or text when you book warrantee work by phone as a new customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great experience and very helpful He was an excellent
Great experience and very helpful He was an excellent help and treat us like family show us many options until I got the car that I wanted
Great experience and very helpful He was an excellent
Great experience and very helpful He was an excellent help and treat us like family show us many options until I got the car that I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear you felt like part of the family as you explored different options. We’re glad our team helped you find the ideal used Volkswagen Atlas. Enjoy every drive!
Juan and Michael were very helpful, and kind getting me
Juan and Michael were very helpful, and kind getting me back on the road in one day being I live far from Reno, NV after a check engine light was on and my vehicle needed a new thermostat. I was happy with the customer care they gave me.
Juan and Michael were very helpful, and kind getting me
Juan and Michael were very helpful, and kind getting me back on the road in one day being I live far from Reno, NV after a check engine light was on and my vehicle needed a new thermostat. I was happy with the customer care they gave me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Lithia Chrysler Jeep of Reno. We appreciate your feedback and are glad to hear you received attentive service. If you have any concerns, feel free to reach out.
Very prompt and professional.
Very prompt and professional. Jared explained how the recall will work and if it takes the maximum amount of time a car will be provided.
Very prompt and professional.
Very prompt and professional. Jared explained how the recall will work and if it takes the maximum amount of time a car will be provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing that our team provided prompt, professional recall service for your Jeep. We’re glad the explanation of the recall process and the availability of a courtesy vehicle offered peace of mind. Please reach out if we can assist with anything else.
Never reset oil life and told me the truck was junk.
Never reset oil life and told me the truck was junk. It's totally rusted out underneath. He totally changed his story when he figured out i just bought the truck off your lot under a year ago
Never reset oil life and told me the truck was junk.
Never reset oil life and told me the truck was junk. It's totally rusted out underneath. He totally changed his story when he figured out i just bought the truck off your lot under a year ago
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair