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Manager","emailTxt":"mspratt@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/248bf6962e5d.jpg","drDealerId":11447,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":338408,"firstName":"Ken","lastName":"Lax","titleText":"F&I Manager","emailTxt":"klax@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/b3363b1747b4.jpg","drDealerId":11447,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":336765,"firstName":"Scott","lastName":"Williford","titleText":"General 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Dealers  /   Reno, NV  /  Lithia Chrysler Jeep of Reno

Lithia Chrysler Jeep of Reno

4.9 out of 5 4.9
759 reviews
3223 Mill St Reno, NV 89502
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Lithia Chrysler Jeep of Reno Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (775) 473-0163
Used (775) 501-8550
Service (775) 501-8551

Inventory

NEW
$25,450 MSRP $28,365
2019 Jeep Renegade
  • Exterior Color: Alpine White
  • Transmission: 9-Speed Automatic
  • Drivetrain: 4WD
NEW
$31,530 MSRP $37,605
2019 Jeep Cherokee
  • Exterior Color: Pearl White
  • Transmission: 9-Speed Automatic
  • Drivetrain: 4WD
NEW
$25,630 MSRP $28,560
2019 Jeep Renegade
  • Exterior Color: Granite Crystal Clearcoat Metallic
  • Transmission: 9-Speed Automatic
  • Drivetrain: 4WD
NEW
$23,630 MSRP $26,310
2019 Jeep Renegade
  • Exterior Color: Anvil Clearcoat
  • Transmission: 9-Speed Automatic
  • Drivetrain: 4WD
NEW
$42,580 MSRP $44,360
2019 Jeep Wrangler Unlimited
  • Exterior Color: Granite Crystal Clearcoat Metallic
  • Transmission: 8-Speed Automatic
  • Drivetrain: 4WD
NEW
$36,430 MSRP $40,570
2019 Jeep Cherokee
  • Exterior Color: Velvet Red
  • Transmission: 9-Speed Automatic
  • Drivetrain: 4WD

Our Employees

5.0 out of 5
(5.0) 118 reviews

Robert Pearce

Service Advisor
5.0 out of 5
(5.0) 16 reviews

Derric Williford

Sales Rep
5.0 out of 5
(5.0) 54 reviews

Charles Sebastian

Service Advisor
5.0 out of 5
(5.0) 6 reviews

Ruben Camarena

Sales
5.0 out of 5
(5.0) 10 reviews

Sean Donlevy

Sales Professional
5.0 out of 5
(5.0) 7 reviews

Steven Harris

Sales
5.0 out of 5
(5.0) 6 reviews

Cory Conine

Sales
5.0 out of 5
(5.0) 5 reviews

Colby Conine

Sales
4.9 out of 5
(4.9) 40 reviews

Matt Spratt

Finance Manager
4.9 out of 5
(4.9) 30 reviews

Ken Lax

F&I Manager

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since June 2008

Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs.

...



Lithia Chrysler Jeep of Reno always maintains competitive new and pre-owned inventories of Chrysler and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 3223 Mill Street to see for yourself!

"Grab Life by the Horns"

Photos & Videos

7
Photos

Service

Oil, Filter Change

$34.95

Brake Inspection

Complimentary

Check Engine Light Diagnosis

$39.95

Detailing

$99.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
759 lifetime reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews customer service service complete treat with respect new tire first time great deal time appointment quick service service sale courteous professional handle service outstanding job service timely
All Reviews customer service service complete treat with respect new tire first time great deal time appointment quick service
All Reviews customer service service complete treat with respect new tire first time great deal time appointment quick service service sale courteous professional handle service outstanding job service timely
  • 3.0 out of 5
    Delayed promises
    by Dekadents!1 from DealerRater.com
    June 13, 2019

    Derric is extremely professional. He won't sell you anything he wouldnt drive himself..Derric demonstrates a calm, relaxed approach to selling a vehicle.... He's the kind of person you'd want to have an adult beverage with.

    3.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! If there's anything more we can do, please do not hesitate to reach out!

    Worked with:
    Derric Williford

    Sales Rep

    (5.0) 16 reviews
    Matt Spratt

    Finance Manager

    (4.9) 40 reviews
  • 5.0 out of 5
    Service
    by UNR Grad from DealerRater.com
    June 13, 2019

    The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to read such a positive review! Thank you for your feedback!

    Worked with:
    Robert Pearce

    Service Advisor

    (5.0) 118 reviews
    Dana Silva

    Service Manager

    (4.8) 23 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Love my Toyota 4Runner!!!
    by K Corn from Reno, NV
    July 7, 2015

    I had been searching for a family vehicle and had put some "feelers" out to this dealership. I do like Jeeps, but I love Toyota pickups & 4Runners. The... car salesman I dealt with was Dirk, and he was incredible! He made sure I got the best deal possible, and that the vehicle was completely sound. Not only did Jeep Lithia of Reno put new all terrain tires on the vehicle, but it happened to rain the next day & I realized they had put new windshield wipers on as well :-) Everyone at the dealership was very professional and extremely courteous. I did not feel any pressure to buy a vehicle I didn't want. I would buy another vehicle from this dealership in a heartbeat! Thanks for a great buy!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Lithia Service to the Rescue!
    by Mike W from Reno, Nevada
    June 10, 2019

    Ive always been impressed with the Lithia Service Department, but this time they really hit it out of the park! Bought a Cherokee at another dealership... and already had a couple of bad experiences with their service team, so I brought it to Lithia for my first service. Bob Pearce got me in immediately and I was on my way in less than an hour. Thank you Lithia Service for exceeding my expectations!!! Ill never go anywhere else to purchase a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks a ton!! We can not wait to see you again!

  • 5.0 out of 5
    Excellent customer service
    by Rollindough from DealerRater.com
    June 7, 2019

    My 2017 Jeep needed service under the warranty and they provided a loaner car for the duration while they fixed my Jeep.... they got my vehicle fixed and... gave great customer service! Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad we could help you out!

    Worked with:
    Tony Seibert

    Service

    (4.9) 21 reviews
  • 5.0 out of 5
    service report on service writer
    by Dan Liggett from Kings Beach Ca
    June 7, 2019

    Excellent customer service from service writer Ben. Salesperson I wouldn't recommend. the waiting room needs some improvements.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear it! Thanks for your great review!!

  • 5.0 out of 5
    Had my 1st oil change.
    by Debra from DealerRater.com
    June 7, 2019

    Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I drove... off. Other than that it was a good experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave us this feedback!

    Worked with:
    Dana Silva

    Service Manager

    (4.8) 23 reviews
  • 5.0 out of 5
    Air conditioning repair
    by Bill Lopez from DealerRater.com
    June 6, 2019

    Derric Williford went way beyond his job to see that our air conditioning was repaired to our satisfaction. Excellent customer service.. Thank You Derric... Williford.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad Derric could help you out! Thanks for your positive review!

    Worked with:
    Derric Williford

    Sales Rep

    (5.0) 16 reviews
    Ruben Camarena

    Sales

    (5.0) 6 reviews
    Scott Williford

    General Manager

    (4.9) 22 reviews
    Tony Seibert

    Service

    (4.9) 21 reviews
  • 5.0 out of 5
    Fair and friendly
    by Kelly from Sierraville, CA
    June 5, 2019

    The service technician were friendly and my service was done in a timely manner.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear it! Thanks for your review!

  • 5.0 out of 5
    Satisfied Customer
    by Richard R. from Minden, NV
    June 3, 2019

    Everyone was very professional and courteous. Ruben Camarena, our sales consultant went out of his way to explain everything very thoroughly and constantly... assisted us as we dealt with others in the dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear it! Thanks for your feedback!

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