Reviews
We weren't pressured, but shown a product and informed
We weren't pressured, but shown a product and informed about its' capabilities and functions.
We weren't pressured, but shown a product and informed
We weren't pressured, but shown a product and informed about its' capabilities and functions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review! Enjoy your new ride!
Had a great experience Lance was always professional and
Had a great experience Lance was always professional and had great service thank you for the service and professionalism.
Had a great experience Lance was always professional and
Had a great experience Lance was always professional and had great service thank you for the service and professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Daniel, we're delighted to hear that Lance provided you with professional service at Lithia Hyundai of Reno. Thank you for sharing your experience!
Here’s a sample review for a car dealership: “I
Here’s a sample review for a car dealership: “I recently purchased a vehicle from Lithia of Reno and the experience was outstanding from start to finish! The staff was friendly, knowledgeable, and never pushy, which made the entire process stress-free. They took the time to answer all of my questions and made sure I was comfortable with my choice. The variety of vehicles on the lot was impressive, and I found the perfect car that fit both my needs and budget. The financing team was transparent and worked hard to get me a great deal. Overall, I couldn’t be happier with the service I received at this dealership, and I highly recommend them to anyone looking for a new or used car.”
Here’s a sample review for a car dealership: “I
Here’s a sample review for a car dealership: “I recently purchased a vehicle from Lithia of Reno and the experience was outstanding from start to finish! The staff was friendly, knowledgeable, and never pushy, which made the entire process stress-free. They took the time to answer all of my questions and made sure I was comfortable with my choice. The variety of vehicles on the lot was impressive, and I found the perfect car that fit both my needs and budget. The financing team was transparent and worked hard to get me a great deal. Overall, I couldn’t be happier with the service I received at this dealership, and I highly recommend them to anyone looking for a new or used car.”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aliaksei, we're delighted to hear that your experience at Lithia Hyundai of Reno was outstanding! Our team is dedicated to providing a stress-free and transparent process. Thank you for recommending us, and enjoy your new vehicle!
This showroom was very clean and well organized.
This showroom was very clean and well organized. Our sales men, David, new everything about the car we were looking at. He made it very easy for us to decide which model we preferred.
This showroom was very clean and well organized.
This showroom was very clean and well organized. Our sales men, David, new everything about the car we were looking at. He made it very easy for us to decide which model we preferred.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that David and the team at Lithia Hyundai of Reno made your visit enjoyable and informative. Enjoy driving your new car!
Car salesman, David was highly inappropriate.
Car salesman, David was highly inappropriate. Asked called his stepdaughter a pain in the xxx, asked if I knew someone who killed themselves while in high school, said he was paid so poorly that he had to drive DoorDash, showed me his DoorDash panel. It was extremely unprofessional and uncomfortable. We will never come back. Seems like the closing strategy is to be mean to people and make them feel bad for you at the same time. These guys are horrible.
Car salesman, David was highly inappropriate.
Car salesman, David was highly inappropriate. Asked called his stepdaughter a pain in the xxx, asked if I knew someone who killed themselves while in high school, said he was paid so poorly that he had to drive DoorDash, showed me his DoorDash panel. It was extremely unprofessional and uncomfortable. We will never come back. Seems like the closing strategy is to be mean to people and make them feel bad for you at the same time. These guys are horrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Oliveschillo, I'm truly sorry to hear about your uncomfortable experience. This behavior is not acceptable and doesn't align with our standards of professionalism. We take this feedback seriously and would like the opportunity to address it directly. Please feel free to reach out at your convenience so we can discuss further steps. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
Very efficient and helpful staff.
Very efficient and helpful staff. They are quick and communicative about all aspects of the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Hyundai of Reno. We are happy to see that you enjoyed our helpful staff. Stop by and see us again soon.
Fast and great service!
Fast and great service! Easy to contact! Nice folks working there! Word word word word!
Fast and great service!
Fast and great service! Easy to contact! Nice folks working there! Word word word word!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping by! Come see the Lithia Hyundai of Reno service team again soon!
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
Lance was very helpful throughout the beginning of
Lance was very helpful throughout the beginning of dropping off my vehicle to the very end. Got my vehicle fixed in a very timely matter.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Sharon, While we are glad that Lance did a great job taking care of you in a timely manner, the one star score indicates there may have been some issues that we should know about. I'd welcome the opportunity to discuss the specifics of your last visit. Please feel free to reach me at your earliest convenience, and we can delve into the issue a bit further. I can be reached at 775-682-3352 or SRobert@lithia.com. We value our customers above all, and my goal is to keep our business relationship strong. Please accept my humble apology for your less than stellar experience. Sincerely, Scott Robert Customer Relations Manager
Very friendly and helpful.
Very friendly and helpful. I highly recommend him for any car buying experience! I will be coming back
Very friendly and helpful.
Very friendly and helpful. I highly recommend him for any car buying experience! I will be coming back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you had a positive experience at Lithia Hyundai of Reno! Thank you for recommending us, and we look forward to welcoming you back in the future.
The service department is by far the best I've ever dealt
The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs!
The service department is by far the best I've ever dealt
The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your trust! We look forward to assisting with all your future car service needs.