Reviews
How Lance Smith treats me as a valued customer has kept
How Lance Smith treats me as a valued customer has kept me coming back all these years.
How Lance Smith treats me as a valued customer has kept
How Lance Smith treats me as a valued customer has kept me coming back all these years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy ,heard ,met in the middle My experience at the
Easy ,heard ,met in the middle My experience at the dealership was excellent I felt cared for and heard and didn't feel used.
Easy ,heard ,met in the middle My experience at the
Easy ,heard ,met in the middle My experience at the dealership was excellent I felt cared for and heard and didn't feel used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Yazmin, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Lithia Hyundai of Reno.
Always friendly and punctual.
Always friendly and punctual. We have purchased and had serviced numerous vehicles at Lithia. We don't even look anywhere else.
Always friendly and punctual.
Always friendly and punctual. We have purchased and had serviced numerous vehicles at Lithia. We don't even look anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Lithia Hyundai of Reno.
Very curious & helpful!
Very curious & helpful! ! We got a good deal, we think! We are not very good with computers and thy help us a lot! Thank you very much!
Very curious & helpful!
Very curious & helpful! ! We got a good deal, we think! We are not very good with computers and thy help us a lot! Thank you very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Allen, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.
The service was good, my only issue was that it took
The service was good, my only issue was that it took close to 3 weeks to even have our vehicle looked at. Once it was looked at and a course of action was decided I thought things moved at an appropriate pace.
The service was good, my only issue was that it took
The service was good, my only issue was that it took close to 3 weeks to even have our vehicle looked at. Once it was looked at and a course of action was decided I thought things moved at an appropriate pace.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Ashley, Thank you for the review and your patience. We hope to see you again down the road.
I had an amazing experience Ryan Ferris got my car right
I had an amazing experience Ryan Ferris got my car right and sent me home happy I’d recommend him to everybody. He is the best salesman at Hyundai dealership and will give you the best rates and he’s like a friend!
I had an amazing experience Ryan Ferris got my car right
I had an amazing experience Ryan Ferris got my car right and sent me home happy I’d recommend him to everybody. He is the best salesman at Hyundai dealership and will give you the best rates and he’s like a friend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Yazmin, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Lithia Hyundai of Reno.
They were very efficient and communicative throughout the
They were very efficient and communicative throughout the process of our transmission replacement. They kept us informed and did additional inspections to ensure our vehicle was road worthy. They helped us find a rental car when we needed it as well. Everyone there was friendly and helpful.
They were very efficient and communicative throughout the
They were very efficient and communicative throughout the process of our transmission replacement. They kept us informed and did additional inspections to ensure our vehicle was road worthy. They helped us find a rental car when we needed it as well. Everyone there was friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.
Visiting from SC, you fit me in for an oil change even
Visiting from SC, you fit me in for an oil change even though I didn’t have an appointment. Nice getting good service when you’re from out a town.
Visiting from SC, you fit me in for an oil change even
Visiting from SC, you fit me in for an oil change even though I didn’t have an appointment. Nice getting good service when you’re from out a town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.
Very helpful, not pushy and very nice/honest.
Very helpful, not pushy and very nice/honest. Would highly recommend to others to see about getting a car here.
Very helpful, not pushy and very nice/honest.
Very helpful, not pushy and very nice/honest. Would highly recommend to others to see about getting a car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi James, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.
Nice and easy No, I'm done Well, I don't care for the
Nice and easy No, I'm done Well, I don't care for the text survey, but I did like the dealership and the people
Nice and easy No, I'm done Well, I don't care for the
Nice and easy No, I'm done Well, I don't care for the text survey, but I did like the dealership and the people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback! Thank you for choosing Lithia Hyundai of Reno and for highlighting the great work of our team. Have a wonderful day!