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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (411 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Daniela M.

Daniela M. was so helpful, knowledgeable and patient! Together they all worked together to get me into the car I wanted! Thank you all so much!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I love this dealership.

I love this dealership. I was able to get a car. I had bad credit, but these guys put me into something that fit my financial needs. My payments are low and the dealership has great people working for them. They are all so nice and it really made me feel at ease. Thank you all so much. Definitely a returning customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love my new CTS pursued from this great dealership

I bought a Cadillac CTS2013 the staff was great and my car is beautiful I love it .I would recommend this dealership to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Staff was amazing,Service fast and very...

Staff was amazing, Service fast and very professional. Will definitely return for more service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Scam artists especially Rob in service. Sakes was ok car...

Scam artists especially Rob in service. Sakes was ok car was ok look out for warranty near to end if problems Rob will scan you

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was very pleased with the service. They was on top of...

I was very pleased with the service. They was on top of everything like they said they would be. Great customer service!! Amazing place and people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service all around, never disappointed with the...

Excellent service all around, never disappointed with the work done to my car and the price is always more than fair! Rob is the best service manager I’ve ever met!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great expirience start to finish. Made everything...

I had a great expirience start to finish. Made everything so easy! Was able tomtrade in my old car and helped me switch all of my info over!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service from start to finish. Generally I'm very...

Great service from start to finish. Generally I'm very leary of smaller dealerships but this place had great reviews already. Everyone was friendly and informative. And my car is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Well, upon purchasing my fuel-efficient vehicle, I did...

Well, upon purchasing my fuel-efficient vehicle, I did have a limit that I didn't want to go past, but I was made an offer I couldn't refuse. When I first saw her, I fell in love. And received a bit of a discount because of Labor Day. However, there were minor things on her I later noticed that I wish I had pointed out to them so maybe I could have gotten a better deal. My father was complaining about how it wasn't worth the price I paid, but I did my research many times over in the past, and these types of cars are usually a little more just because they are subcompact and repairs are more expensive. Overall, I think I did well for myself considering the mileage was lower than expected. And the employees are very nice and considerate, they usually try to get the service done within the same day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.