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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (411 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Amazing

I had an amazing experience with Edwin from beginning to end. Edwin was kind and honest and made my first car buying experience smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Edwin provided you with a great car buying experience. They are a true asset and we are lucky to have them on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Returning Customer 2 vehicles in 10 years!

Amazing Service! The price was more than reasonable they searched high and low to get me the best interest rate with in established credit. The trade in value was very fair, and the sales team even stayed past closing to make sure I got what I wanted when I wanted it! It’s been a few months now and I have no complaints what so ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales

Excellent Experience

I found Eric the Sales Manger and Joe D the Sales person very helpful and very nice. It was so fast and easy to buy my truck from them would tell everyone looking for a car to go there the Cars are very clean and well priced and even one of the Owners came out and talked to me very nice bunch of people. Will be going back in June to buy my second car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Most certainly recommended

My third car from there and each experience is better than the last. No complaints. I got more than I expected and can happily say I’m more than satisfied with my 2013 Chevy Malibu. I greatly appreciate the assistance of everyone there as they all played major keys in making it possible for me to get in a vehicle and one even better than the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Great Firm. No Question.

What a great experience. These guys went above & beyond to make the whole transaction as easy & comforting as possible. AJ made sure we understood everything, and Rob handled the care of the vehicle so professionally. I would send my family & friends there, no question.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that AJ and Rob provided you with a great car buying experience. They are a true asset and we are lucky to have them on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Web Price Differs from Windshield Sticker

There was some pricing confusion due to the website price (which is why I noticed the car in the first place) and the flagged price on the rear view mirror . The web was $400 less than the flag. All other aspects were handled professionally. Joe was knowledgeable about features of this car and other comparable models. He didn't dis the others, but pointed out issues that I was able to confirm from a respected mechanic that I use. Overall I would not hesitate to deal with JTL again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Joe provided you with a great car buying experience. He are a true asset and we are lucky to have them on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Heaven Sent

Great customer service , honest & trustworthy.. 1000% Satisfied with my 2010 Nissan Altima . First experience with a dealer and I couldn't be happier . Thanks Guys ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc

GRATEFUL

SO AFTER THE PURCHASE OF MY YOUNGER AND MY VEHICLE I GO BACK AND PURCHASE ANOTHER VEHICLE FOR MY OLDEST SON. AGAIN ANOTHER GREAT EXPERIENCE . GUYS THANK YOU SO MUCH FOR MAKING ME HAPPY WITH ALL THE DECISIONS I MADE WITH YOU AND GUIDING ME TOWARDS A BETTER CAR TO PURCHASE. THANK YOU ALL AT JTL AUTO SALES SEE YOU SOON !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

First experience

I am very pleased with my vehicle , 2010 Hyundai Genesis from JTL auto sales in selden. The sales associate Joe and Management Eric were very helpful with getting me what I wanted for my first time financing a car. I highly recommend anyone to go there. Carmine was also very helpful with the whole financing process at the end with being able to drive away with my new car. Over all the whole team is very nice and willing to get you through the process and make sure customer is satisfied. I would go back in the future to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

Consumer response

Welcome, will do and thank you so much once again. :)

Great experience; highly recommend!!

The team at JTL Auto is outstanding. We purchased my Son's 2007 Jeep Cherokee from Edwin two years ago. I returned to purchase myself a 2011 Kia Optima. Both experiences were outstanding. This time there was a slight challenge with credit and my hats off to Eric, who worked diligently to make sure we got the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc