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JTL Auto Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (411 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 5 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 805-5552 (877) 805-5552

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTL Auto Inc from DealerRater.

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Very pleasant experience

It took a little longer to get my car due to circumstances beyond the control of JTL, but it was worth the wait. Thanks to Robert in the service dept. I will definitely buy from JTL Auto again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Awesome

THIS IS MY SECOND CAR FROM JTL AUTO SALES. I STRONGLY RECOMMEND THIS DEALER,PLEASE ASK FOR EDWIN,LISTEN JTL AUTO SALES AND MANAGEMENT WORK EXTREMELY HARD IN EVERY AREA POSSIBLE TO FIT MY FINANCIAL NEED. I AM VERY HAPPY,AND MOST OF ALL I AM EXTREMELY GRATEFUL. EDWIN THE SALES MAN I HIGHLY RECOMMEND HIS PROFESSIONALISM. PLEASE READ ,DONT HESITATE,DONT FORGET JTL AUTO SALES AND EDWIN THE SALES EXPERT.I REPEAT ASK FOR EDWIN. THANKS JTL ALUTO SALES (SELDEN NY)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Edwin provided you with a great car buying experience again. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Great Service Edwin

Thank you Edwin for getting me a good deal on a luxury vehicle at a great price! I’m enjoying my new ride thanks to you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Edwin provided you with a great car buying experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime!

Great Service, excellent customer support

I went searching for a relatively new truck back in June. I was looking to spend anywhere from 12-15 thousand on a truck (specifically an F-150). After being told that basically that price range you won't find much, I became slightly discouraged. On my way home I passed JTL and saw a beautiful 2004 F-150 Lariat that looked brand new. No scratches, dents, rust etc...tires were new and the interior was immaculate. All leather with no stains or anything anywhere. Edwin was the dealer my father and I dealt with and he was with us 100% of the way and answered every question we had. He as well as the staff were very accommodating and friendly. The price was great and it came with a free carwash and free first oil change. All in all these guys at JTL are great and I would highly recommend anyone, especially a young adult on a budget (like myself) to stop here look and talk to the representatives available ( highly recommend Edwin).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your newly purchased pre-owned Ford F150! We are thrilled to hear that you enjoyed working with our team here at JTL Auto! It is really a pleasure to hear back from our clients and know that we are doing a good job! We hope you enjoy your newly purchased pre-owned car and see us again in the future! JTL Auto Inc

Amazing experience!!!

Eric and Matthew made the experience of leasing a car amazing so fast and easy and made sure everything was done fast!!! Thank you can’t wait to get another car with you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! It's been a pleasure working with you! We want you to know that we truly value your business and if you have any questions don't hesitate to let us know! JTL Auto Inc

"Honest and Easy"

Had a great experience at JTL Auto Sales. I highly recommend them! Eric was awesome, he listened to what we were looking for. He was honest and very helpful! I definitely trusted him! Not an easy task buying a first car for your teenager. Eric made it painless!! Went to look on Sunday, drove it home on Monday! And I feel like I got a GREAT DEAL TOO!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review! Our Sales Department strives to do a great job at helping customers get into the car they want, at the right price! We appreciate you taking the time to share your experience! If there is anything else we can help you with don't hesitate to let us know! JTL Auto Sales

Everyone at JTL Auto is extremely helpful and nice.

Rob, who runs the mechanic service dept. is knowledgeable and reliable when it comes to taking care of your car service. Would Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that Rob provided you with a great car servicing experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your used vehicle, please come back to visit anytime!

Professional and Courteous

I was in the market for a new vehicle and decided to stop in at JTL Auto Sales. I was soon greeted by AJ he was the first salesman that I didn’t feel like I was being pressured or rushed to decide what I really wanted. I was really undecided about a car or SUV.He took the time to show me my options for the budget I had and I have to say I was very happy with buying from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn’t be happier that AJ provided you with a great car buying experience. He is a true asset and we are lucky to have him on the JTL Auto Sales team. We hope you are enjoying your newly purchased used vehicle, please come back to visit anytime! JTL Auto Sales

Friendly, informative, open

These folks were very patient and eager to answer all questions, no hassles, good assortment of vehicles, clean and organized, car runs well. I feel very good about my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star rating! We love to hear back from our customers. We prioritize our customers and we can see that with your successful experience. Let us know if there is anything more we can do for you! JTL Auto Sales

AMAZING

So I was a little late on this review I ended up posted it to googles, but to start off, this was my first vehicle I have financed iv always owned my vehicles out right. I was always skeptical of doing it fearing the hassle or finding the right vehicle. I had an amazing experience at Jt auto. The help the cusomter service. A,j and Eric were amazing with helping me get Into my new vehicle. Right up to the signing of the paper with carmine was amazing just genuine people all around. Also on the service end Robert, has been very nice, my vehicle had some ac issues and anytime I called he said bring it right in and had an answer for me. Thank you everyone at Jt auto you all rock!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are glad you enjoyed our employees and service. Our team does their best at making sure all the needs of our customers are met. Hope to see you in the near future. JTL Auto Sales