Reviews
Write a review20K mile service
Staff was friendly and the service was completed in less time than estimated. Will continue to bring my vehicle back here for servicing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Couldn't be happier
Great buying experience, didn't waste much time very little haggling. Had a minor issue after buying the car but was taken care of immediately. John, Suzanne and the business office were awesome. I have already recommended another family member to buy from them. This is our second car and we will continue to buy our cars here. Best dealership I have dealt with in 18 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 Escape
We were shopping via the internet and were referred to Capital Ford. They had the car ready for us to see in front of the showroom. The salesman, Braydon Clark was extremely knowledgable and helpful. Everyone that we encountered was courteous and had a great sense of humor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always a pleasure
My car gets all of it's service here. It is always a pleasure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First time user and wasimpressed with the service.
First time user and was impressed with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 Ford Explorer
This is our 3rd Ford (Ranger and Edge and Explorer) with Capital Ford in Carson City. Our sales person, Rick Stevenson, did a super job and we would recommend him to anyone. He was very helpful. Sincerely, Patti Benefiel
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service and Repair
Had problems with electrical in my 2013 Hyundai and took it in for service and was repaired quickly and satisfactory, every one was very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Dept.
Good communication and excellent service. Got me right in and out and no hidden fee?s. Thank You..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and really clean facility
Came in with 2 problems, one took care of itself and the other was a dead battery. Electrical system was thoroughly checked out and it was determined that the battery was bad and was replaced.......Very satisfactory conclusion. Highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfactory service
Everything was satisfactory and a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase