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Courtesy Chrysler Dodge Jeep Ram

(663 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (678) 374-4775 (678) 374-4775
Used (678) 374-4455 (678) 374-4455
Service (678) 374-4755 (678) 374-4755

Reviews

(663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Chrysler Dodge Jeep Ram from DealerRater.

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Great service!

Great service and reasonable price. People were friendly. Nice waiting area. Quick and efficient service. Answers all my questions. Good people. Clean restrooms. Good play area for kids in the waiting room. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

It was a wonderful experience at Chrysler Jeep Dodge in stonecrest Georgia my own salesman is Jordan Jeter and the manager who I work with was outstanding with their service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service with a smile

My check engine light and other dash board lights came on, so I took my vehicle to get serviced. The staff made sure I understood all that was being done to my vehicle and why. I was very pleased with the customer service and the service to my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rare Integrity

This is the second vehicle we have purchased from Calvin and he’s extremely honest and takes care of his customers. The vehicle we just purchased was a special order and even though most other dealers are charging a mark up, Courtesy did not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service for Years

Mark and I have been customers for years. This vehicle is our 6th purchase. They are professional, efficient and really work with the customer to meet expectations. I will not go anywhere else. The general Manager Mark, Sales person Ethan, and Finance Manager whose name I can't recall were all great. We love our new Jeep Gladiator and we love Courtesy Chrysler Dodge Jeep Ram of Conyers!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant experience

My credit is poor so I expect the worst when dealing with dealerships. Although my interest rate is high, I understand the bigger picture. I appreciate how my sales Rep (Reggie) gave me the numbers before I wasted a trip. Then, they picked me up and when I got there, the numbers didn’t change. I walked out with a car within 30 mins. They were even flexible on my down payment. This was a great experience and I would recommend this company to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Clutch Operators in a crunch

Dealerships everywhere are backed up beyond belief for service Christy helped me out and got me what I needed and got my truck taken care of. I can’t say enough honestly to thank her and the staff but again thank you very much thank you for the call after the service known as service after the sale. Very much appreciated as it makes all the difference in the world especially in today’s society. I feel shivery might be dying but you just renewed my faith. thank you and keep running hard day in day out as you’ve been performing, keep making customers happy. We need more people like you out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

I absolutely love the people at this place. From the time I drove up, Mr. Eugene was there to greet and give me direction! Each service associate is super helpful and friendly. Courtesy is more than a name here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Making good on lug nuts for 2017 Chrysler Pacifica

During an oil change service in February 2022, I was informed that my tires could not be rotated due to the lug nuts being overtightened. I was initially informed that I would need to bear the cost for it being corrected. I explained that my last tire rotation was done at this dealership hence should be the responsibility of this location to rectify the situation. I escalated and explained my position with Mr. Keith Black, the service manager. After discussing via email, he agreed that the dealership should resolve the issue. I took my vehicle in and what would have cost $417 was resolved at no cost to me. I appreciated how Mr. Black addressed this quickly and to my satisfaction. I recently moved my service contract to this dealership and actions like this reinforces why I am pleased that I made this decision. I would definitely recommend this dealership to other Chrysler customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Christy was awesome. Service was trash

My service advisor, Christy, was fantastic. She was prompt cheerful and happy to help. The work however was sub par. I came in and requested all 4 tires be stripped of their wheel weights and rebalanced with A tire rotation moving the front to the rear. Upon inspection after the work was said to be completed only one wheel had actually had new weights put on it in the other 3 were just sent out. I specifically askes this to be done because I'm driving 3000 miles across country and wanted new wheel weights on my wheels. If the technicians are being so lazy that they can't even put new wheel weights on a wheel what else are they being lazy about in the shop. do not trust a shop that cannot do a simple tire balance incorrectly specifically at a dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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