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Courtesy Chrysler Dodge Jeep Ram

(660 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (678) 374-4775 (678) 374-4775
Used (678) 374-4455 (678) 374-4455
Service (678) 374-4755 (678) 374-4755

Reviews

(660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Chrysler Dodge Jeep Ram from DealerRater.

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Customer

My car came in with the engine light. The service department found the issue, unfortunately was not able to fix it due to my warranty. Great customer service and assist me every step of the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Battery replacement

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Battery replacement

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Truck

Excellent customer service. They didn't over charge me. Vehicle was vandalized and the Sr service technician "Mr. Mitchell" walked me thru the claim process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Dealership

My sales person Gemar Ridley was the best ever. I took time to address my needs and found the perfect vehicle for me, then he took extra time to fully set up the amenities of the vehicles for me. He and Noah, in F&I, are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent job ,quick and neat

good job, friendly environment to relax and wait. Detailed explanation of Service . will certainly invite other colleagues into this great service facility . will always go back personally. keep it up , though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Experience

From Gemar Ridley to the Noah in F&I everything was perfect! Highly recommend this dealership and my friend, Gemar! Thanks Courtesy , I enjoyed the full experience and will recommend others to you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scheduled factory service

The staff was very professional and courteous and ensured that their customers were comfortable and taken care of. The wait was minimal and communication was very hood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exemplary Service Appointment at Courtesy Jeep!

I had an exceptional service appointment experience with Katie and Eugene at Courtesy Jeep. From start to finish, their professionalism and expertise were evident. They addressed my vehicle's issues with precision and ensured a smooth process. I appreciate their dedication to customer satisfaction and will definitely return for future service needs. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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