Reviews
Customer
My car came in with the engine light. The service department found the issue, unfortunately was not able to fix it due to my warranty. Great customer service and assist me every step of the way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battery replacement
Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battery replacement
Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Truck
Excellent customer service. They didn't over charge me. Vehicle was vandalized and the Sr service technician "Mr. Mitchell" walked me thru the claim process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Dealership
My sales person Gemar Ridley was the best ever. I took time to address my needs and found the perfect vehicle for me, then he took extra time to fully set up the amenities of the vehicles for me. He and Noah, in F&I, are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent job ,quick and neat
good job, friendly environment to relax and wait. Detailed explanation of Service . will certainly invite other colleagues into this great service facility . will always go back personally. keep it up , though.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best Experience
From Gemar Ridley to the Noah in F&I everything was perfect! Highly recommend this dealership and my friend, Gemar! Thanks Courtesy , I enjoyed the full experience and will recommend others to you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scheduled factory service
The staff was very professional and courteous and ensured that their customers were comfortable and taken care of. The wait was minimal and communication was very hood.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exemplary Service Appointment at Courtesy Jeep!
I had an exceptional service appointment experience with Katie and Eugene at Courtesy Jeep. From start to finish, their professionalism and expertise were evident. They addressed my vehicle's issues with precision and ensured a smooth process. I appreciate their dedication to customer satisfaction and will definitely return for future service needs. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase