Safeen Motors

I found a van here and tried like crazy to get it purchased. I always had the salesperson telling me he would call me right back, and then never did. For over a week I attempted to get things moving, even filling out their form. The owner didn't budge on his price, and I still worked to get it done. I was told more than once that a customer came in so they would call me back. I was a customer too, and I was trying to get them to send me the paperwork I needed. Then today I get told that the owner sold the van to his friend. That is some of the worst client relations a business can provide. I damned near fought them to be a customer and they drug it out for over a week and then the owner sells it to his friend? The same van he knows I am trying to buy...and the only reason I hadn't already was their poor communications. I can't even give this place 1 star and feel good about it.

I honestly would not recommend this place to anyone, even when you are in a desperate situation. We bought a 2013 truck from them in 3/2019. We didn't even have it 3 months and the transmission went out. Ever since they replaced the transmission (in house) the truck has had major issues. The oil pump had to be replaced, oil pump sensor, screens, flushed, and other mechanical measures were completed and it continues to sit. They refuse to help us without at least $4,000 down on another used vehicle while we just spent out entire stimulus on working on it to try and make it work. I spoke with two sales men and the finance manager. All of them just continued to tell me they wouldn't help us. I do not recommend this company to anyone unless you're a mechanic. The accountability is lacking.

Worked with Matt. He got me in a car and out the door in record time. He was nice and I would highly recommend this dealership to anyone

Eddie is a good sales man good car and friendly staff.If there is ever a inconvenience they will do their best to help you out

I walked in and was immediately seen by Eddie. He was very polite and helpful in assisting me with what I liked and showed me what i wanted. My day was successful and i left with the car i wanted and payments i wanted. Actually payments are lower then i asked. Made my day even better. Eddie made sure as i waited he checked on me and kept me inform. Service is great.

I been turned down 2weeks in a row by all the dealer I went too I got turn down by all I got in touch with safeen auto n they told me they can get me in a car in that's what they did service was excellent

BEYOND UPSET. THE 2015 MINI COUNTRYMAN COOPER S ALL4 WE BOUGHT IN SEPTEMBER 2018 WAS USED. 27K, DROVE IT AND TEST DRIVE, COME TO FIND OUT NOT EVEN 6 WEEKS LATER - THE FRONT LEFT STRUT WAS RUSTED OUT COMPLETELY AND WASN'T EVEN ON THE CAR. THOUGHT IT WAS AN ALIGNMENT ISSUE AS THE CAR WAS PULLING HARD RIGHT, TOOK TO MINI OF PLANO, SHOWED ME ONCE THEY HAD THE CAR UP IN THE SHOP. BUYERS BEWARE, MINI MECHANIC STATED THE COVER UP JOB WAS PATHETIC. COST ME 5K (DIFFERENCE BETWEEN THE TRADE IN VALUE AT MINI OF PLANO VS. WHAT WE PAID FOR THIS CAR AT SAFEEN MOTORS). WORKED WITH FAST EDDY. SAFEEN MOTORS - WANT TO MAKE IT RIGHT, GIVE ME 5K. DOUBT THAT WILL HAPPEN THOUGH. WONDER IF LEMON LAW OR ANYTHING I CAN DO TO SUE AS IT WAS NOT DISCLOSED, COULD HAVE GOTTEN INTO A VERY BAD WRECK.

I would recommend Richard at Safeen motors to anyone. I left a happy new car owner. Thanks Richard for your late day and patience helping me to drive off with my car that day!

Eddie and Richard were very professional and sold us a great used Ford Fusion. The dealership is very customer oriented and I highly recommend this location to buy a used vehicle.

Want to highly recommend Richard at Safeen Motors. Bought a car from them a few weeks ago and was pleasantly surprised at how easy this dealership made that experience. Wasn't expecting that to be honest. Customer service was the best from start to finish. They have very clean newer low mileage used cars. They have made a new customer for sure. Give them a try.