Koons Tysons Chrysler Dodge Jeep RAM

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3.9
(875 reviews)
Visit Koons Tysons Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–7:00pm
Sunday Closed 11:00am–6:00pm
New (571) 297-1016 (571) 297-1016
Used (703) 687-9844 (703) 687-9844
Service (571) 297-9202 (571) 297-9202

Inventory

See all 534 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2010.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (571) 297-9202

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

3.9
(875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Tysons Chrysler Dodge Jeep RAM from DealerRater.

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5.0

Koon’s at Tysons Corner

Daijona Hurdle did an outstanding job with the finance portion of the transaction with Koons at Tyson’s corner. She is very knowledgeable and made the whole process smooth and easy. Keep up the good work and thank you!

Dealer response

It was our pleasure to serve you, Jesse! Thank you for the excellent review and for trusting Koons Tysons Chrysler Dodge Jeep Ram with your business. We are thrilled that Daijona was able to help make the finance portion of the transaction so smooth. Have a wonderful day and we hope to see you again down the road!

5.0

Marc was a wonderful salesperson and was so patient with

Marc was a wonderful salesperson and was so patient with me working with him from a long distance. Everything was just so easy.

Dealer response

Thank you for your kind words about Marc and our team here at Koons Tysons Chrysler Dodge Jeep Ram! We appreciate your business and support and hope to continue business with you in the future!

5.0

Marc was extremely knowledgeable, courteous, and made

Marc was extremely knowledgeable, courteous, and made buying and trading in our Jeep super easy. .

Dealer response

We're thrilled Marc could provide a five-star trade-in and buying experience for you, Craig. Thank you for giving Koons Tysons Chrysler Dodge Jeep Ram a glowing review and we wish you many safe and happy miles. Take care!

5.0

2023 TRX from Koons

Just pick up my 2023 TRX form Koons Craig Brenner is the most professional Product Specialist I have dealt with in a long time Would recommend Craig and Koons to anyone who is looking to purchase a Dodge RAM Jeep product Craig is your person to deal he is amazing!

Dealer response

Thank you for this great review of Koons Tysons Chrysler Dodge Jeep Ram! Our team is dedicated to finding the best deals for our clients, so it is exciting to hear that Craig exceeded those expectations. He will appreciate your praise. Enjoy the new 2023 RAM 1500 TRX!

5.0

Professionally managed dealership.

We purchased a vehicle. We were shown the vehicle professionally, we were allowed to test drive it twice and they took the time to make sure details were in place for the car itself during delivery. Mr. Sam and Nickon did well. For the finance process Donovan was super professional and helpful. Paperwork digitally formatted and a large variety of lenders. We found a great finance option too. We were provided with all paperwork in a digital drive. Thank you for all the detailed work. *One general suggestion is that, since the payment requirements are very narrow, buyers should be made aware of such up front (for example, no credit cards over a certain amount) this created us an extra drive of 3 hours on a Saturday. Overall, positive experience and would buy here again. Thank you for helping us select the vehicle we needed!

Dealer response

Thank you for the review! We are so glad to hear that Sam, Nickon, and Donovan delivered such a successful purchase experience. We will be sure to pass on the kind words to them. With regard to the rest of your feedback, we are always looking for ways to improve for our guests, and we appreciate you taking the time to share. We will be sure to keep this in mind moving forward. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

5.0

Car order and delivery process was easy.

Car order and delivery process was easy. No issues on delivery and all processes were clearly explained.

Dealer response

Thank you for this stellar review of Koons Tysons Chrysler Dodge Jeep Ram! Safe travels in your new ride!

5.0

My visit was result of check engine light

Everyone in the service department was terrific as always. Victor Sorto scheduled my service almost immediately upon arrival and addressed all of my concerns. Joe Reiss

Dealer response

It's great to hear that Victor took such great care of you! Thank you for choosing Koons Tysons Chrysler Dodge Jeep Ram and for sharing your experience. Safe travels ahead!

5.0

Craig was responsive, straight forward and easy to deal

Craig was responsive, straight forward and easy to deal with. Would definitely use him and Koons again.

Dealer response

Thank you for the review! We appreciate the kind feedback about Craig and hope to see you back again at Koons Tysons Chrysler Dodge Jeep Ram. Safe travels!

5.0

They were very efficient Made the whole buying process

They were very efficient Made the whole buying process very easy They took care of the out of state registration for us, answered all our questions and delivered everything they promised I would definitely travel to shop from them again Great dealership every step of the way

Dealer response

Thanks for the stellar review! We're happy to hear that our team made your buying process seamless, congrats! We appreciate your business and kind words here at Koons Tysons Chrysler Dodge Jeep Ram!

5.0

Detailed review of Koons Dodge/Jeep from a buyer

Recently bought a 2021 Mercedes GLC 300 SUV from Koons. AB was my salesperson. He was straight forward and candid about what he could and couldn't do from a price perspective. The car market is finally coming off its pandemic high of the last few years. So I was hoping for a total auto market crash and end of year deal and low balled them and pushed them pretty hard for price discounts for 6 weeks, even walked out once (on the last day of the month) but they really didn't budge. What I DID see happening thru close observation was about every 7 days the price of my desired car dropped like clockwork $500. This is due to their automated Inventory management system. So I just waited and watched it drop week by week, until the week it became a 'Great Deal' by CarGuru's analytics and also became the best deal of the 22 different 2021 GLC's within 50 miles of me. At that point I pounced. So I eventually got the deal i wanted. But not because they at any point 'gave' me a discount. The market continues to move slowly back in buyers' favor, but I think it's going to be more of a soft landing. The latest job numbers were solid, economic growth was revised upward and Cox Automotive's market analyst showed that while prices of luxury cars and SUVs (my purchase was both!) had come down the most (10-12% year over year) used car sales overall were still healthy and retail prices were holding-despite wholesale prices dropping significantly (That's how I knew they were bluffing when they said, if we don't sell this car soon, I could lose it to an auction--yeah, good luck with getting anywhere near what I was going to pay at auction, plus transportation and other costs for them to get it to auction). So while I could have waited them out more--I was thinking by March 2023 there would be a larger market reset--the data was telling me otherwise. The market reality for autos is regardless of what the economy is like, cars get old and break down and in this country you NEED a car to get around in 90% of the geographical areas--even urban areas. Hopefully my experience will help others in the market as you decide when and at what price to pull the trigger. The dealership itself is nothing special. It's in Tysons but hard to get in and out of. Parking is bad and car inventory is kind of haphazardly co-located all over with cars there for service and autobody work. The building itself is long overdue for a makeover. Its indoor 'showroom' has no cars but is instead filled with sales cubicles. I'm in sales myself so I enjoy the back and forth, but I could see your average mom or non-confrontational guy being intimidated or discouraged seeing potential buyers having tense conversations with salespeople right out in the open with their dozens of low cubicles in their three-sided glass enclosed 'showroom'. It reminds me why people pay thousands more just to avoid all of that at CarMax type dealers. The waiting room for service has an open ceiling where all the elevator music and phone conversation and ambient noise from the sales floor pours in. So if you're there for service and trying to do conference call while waiting for your car to be ready, good luck.

Dealer response

Matt, thank you for sharing your honest feedback and leaving Koons Tysons Chrysler Dodge Jeep Ram a five-star review. We are grateful to hear that you are satisfied with your 2021 Mercedes-Benz GLC 300. Regarding the second half of your review, we will address these comments with our team and see what more we can do to improve for future customers. Please never hesitate to reach out if there is anything else can do for you. Safe travels!

See all 875 reviews