Reviews
Car took nearly a month to fix a warranty repair.
Car took nearly a month to fix a warranty repair. When I picked it up it had almost no charge. Service rep blamed technician, would not take any responsibility.
Car took nearly a month to fix a warranty repair.
Car took nearly a month to fix a warranty repair. When I picked it up it had almost no charge. Service rep blamed technician, would not take any responsibility.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Neda consistently delivers exceptional customer service?
Neda consistently delivers exceptional customer service?truly the best around. She's an absolute pleasure to work with. She thoughtfully selected a few cars for me to test drive, and I ended up driving one home that very same day. The entire process was smooth, stress-free, and seamless thanks to her expertise and attention to detail.
Neda consistently delivers exceptional customer service?
Neda consistently delivers exceptional customer service?truly the best around. She's an absolute pleasure to work with. She thoughtfully selected a few cars for me to test drive, and I ended up driving one home that very same day. The entire process was smooth, stress-free, and seamless thanks to her expertise and attention to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike was great at Beverly Hills BMW.
Mike was great at Beverly Hills BMW. He always takes care of my car and gets it done fast. No waiting for unreasonable time and always responsive
Mike was great at Beverly Hills BMW.
Mike was great at Beverly Hills BMW. He always takes care of my car and gets it done fast. No waiting for unreasonable time and always responsive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sarkis has been at BH BMW services department for years.
Sarkis has been at BH BMW services department for years. So he knows what he is doing. Best Services Advisor overall. Go to him for good customer service and someone who trust on his technician.
Sarkis has been at BH BMW services department for years.
Sarkis has been at BH BMW services department for years. So he knows what he is doing. Best Services Advisor overall. Go to him for good customer service and someone who trust on his technician.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All service members were friendly and professional.
All service members were friendly and professional. Service was on time and Alan explained everything to me. I was approached as soon as I arrived.
All service members were friendly and professional.
All service members were friendly and professional. Service was on time and Alan explained everything to me. I was approached as soon as I arrived.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is my sixth car leased through Neda?
This is my sixth car leased through Neda? and it?s consistently the least friction possible to acquire a vehicle! She is a real powerhouse and consistently delivers!
This is my sixth car leased through Neda?
This is my sixth car leased through Neda? and it?s consistently the least friction possible to acquire a vehicle! She is a real powerhouse and consistently delivers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service everyone so helpful quick great experience
Great service everyone so helpful quick great experience at Beverly hills bmw recommend them very friendly everytime i come to have my car service there
Great service everyone so helpful quick great experience
Great service everyone so helpful quick great experience at Beverly hills bmw recommend them very friendly everytime i come to have my car service there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good experience at BMW Beverly Hills.
Very good experience at BMW Beverly Hills. My first visit there. My advisor was Kiki. I stopped there without an appointment and was greeted and given a spot right there and then.
Very good experience at BMW Beverly Hills.
Very good experience at BMW Beverly Hills. My first visit there. My advisor was Kiki. I stopped there without an appointment and was greeted and given a spot right there and then.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
One of the main reasons I lease a BMW is their service
One of the main reasons I lease a BMW is their service and maintenance center. Sarkis is my amazing advisor! Everyone is so kind, accommodating and knowledgeable. Most importantly Sarkis is professional and efficient!
One of the main reasons I lease a BMW is their service
One of the main reasons I lease a BMW is their service and maintenance center. Sarkis is my amazing advisor! Everyone is so kind, accommodating and knowledgeable. Most importantly Sarkis is professional and efficient!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Orly, thank you for taking the time to leave a review for us at Beverly Hills BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!
It was easy to schedule appointment.
It was easy to schedule appointment. Agent waiting to process car. Finished in just 2 hours with yearly maintenance review. Car washed and ready to go.
It was easy to schedule appointment.
It was easy to schedule appointment. Agent waiting to process car. Finished in just 2 hours with yearly maintenance review. Car washed and ready to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!