Reviews
This is one of the most efficient and immaculate
This is one of the most efficient and immaculate dealerships AND Service Department in all of Los Angeles??! EVERYONE in the Service Department is kind and helpful and they really excel in organization?.they have everything down to a science! It is such a pleasure to visit the establishment!
This is one of the most efficient and immaculate
This is one of the most efficient and immaculate dealerships AND Service Department in all of Los Angeles??! EVERYONE in the Service Department is kind and helpful and they really excel in organization?.they have everything down to a science! It is such a pleasure to visit the establishment!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sarkis at BH BMW Service is consistently great - he
Sarkis at BH BMW Service is consistently great - he explains needed service to me, communicates clearly, is always on time, always great customer service! Ask for him!
Sarkis at BH BMW Service is consistently great - he
Sarkis at BH BMW Service is consistently great - he explains needed service to me, communicates clearly, is always on time, always great customer service! Ask for him!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
All the workers are very nice and Excellent I?
All the workers are very nice and Excellent I?m client for 20years. Never disappointed me , very honest and top of their business . I have no problem to leave my car there
All the workers are very nice and Excellent I?
All the workers are very nice and Excellent I?m client for 20years. Never disappointed me , very honest and top of their business . I have no problem to leave my car there
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Let?
Let?s start off with by saying thanks Scott for the great customer service!!! This man here been buying cars from for 8 years now and the work and understanding of his product is truelly exceptional. Treats you like family and makes everything feel easy. Straight to the process!!
Let?
Let?s start off with by saying thanks Scott for the great customer service!!! This man here been buying cars from for 8 years now and the work and understanding of his product is truelly exceptional. Treats you like family and makes everything feel easy. Straight to the process!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Adilene, we strive for 100% satisfaction, and it is great to hear you have had such positive experiences at Beverly Hills BMW Service Center. We're looking forward to your next visit with us!
My car was serviced by KiKi.
My car was serviced by KiKi. She is very friendly, she works very professionally and efficiently. She and her team did almost perfect job.
My car was serviced by KiKi.
My car was serviced by KiKi. She is very friendly, she works very professionally and efficiently. She and her team did almost perfect job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Shiao-Tsing, thank you for taking the time to let us know how we did. We hope you have a great day!
Gus was so helpful and very kind to me.
Gus was so helpful and very kind to me. I am not an expert when it comes to cars but he was so patient and kind to me. I would love to have him next time. Great guy!
Gus was so helpful and very kind to me.
Gus was so helpful and very kind to me. I am not an expert when it comes to cars but he was so patient and kind to me. I would love to have him next time. Great guy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chyanuch, thanks for your praise and kind comments about our team. We hope to see you again soon!
Thank you Dung Trinh for making the service go fast and
Thank you Dung Trinh for making the service go fast and smoothly. Nice experience overall! Thank you Dung Trinh for making the service go fast and smoothly. Nice experience overall!
Thank you Dung Trinh for making the service go fast and
Thank you Dung Trinh for making the service go fast and smoothly. Nice experience overall! Thank you Dung Trinh for making the service go fast and smoothly. Nice experience overall!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linzy, thank you for taking the time to let us know how we did. We hope you have a great day!
very happy with the service department.
very happy with the service department. the service advisor was excellent and the wait was quick and comfortable. I recommend BH BMW they offered a loaner car but I didn?t want it.
very happy with the service department.
very happy with the service department. the service advisor was excellent and the wait was quick and comfortable. I recommend BH BMW they offered a loaner car but I didn?t want it.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
I have been a loyal customer of the Beverly Hills BMW
I have been a loyal customer of the Beverly Hills BMW Service Center for many years. I chose them over several BMW stores and I think they are the best BMW customer service store in Los Angeles. The professionalism and skill of their service team is outstanding. The management of the store is very standardized and very reputable, worthy of being the world's top brand of BMW. I would also like to give special thanks to my customer service manager Dung, he is knowledgeable, sincere in customer service, friendly and kind, I am very grateful to him! Beverly Hills BMW Service Center is a trusted store for customers, highly recommended!
I have been a loyal customer of the Beverly Hills BMW
I have been a loyal customer of the Beverly Hills BMW Service Center for many years. I chose them over several BMW stores and I think they are the best BMW customer service store in Los Angeles. The professionalism and skill of their service team is outstanding. The management of the store is very standardized and very reputable, worthy of being the world's top brand of BMW. I would also like to give special thanks to my customer service manager Dung, he is knowledgeable, sincere in customer service, friendly and kind, I am very grateful to him! Beverly Hills BMW Service Center is a trusted store for customers, highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Xiaoyan, thank you for taking the time to leave a review for us at Beverly Hills BMW Service Center. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I had an emergency on the weekend that required my 750i
I had an emergency on the weekend that required my 750i be towed to the nearest dealership. Fortunate for me, Beverly Hills BMW was the closest dealership. My initial contact was a salesman who instructed the AAA driver where to take my vehicle. The dealership had a system in place to accommodate such weekend emergencies and was able to provide a safe place to leave my keys. My car was thoroughly inspected and diagnosed Monday morning; I picked it up Wednesday in pristine condition! My service provider, Francisco, provided me with exemplary service & kudos to the mechanics! When I purchase my next BMW (#7), I?ll be back!!!
I had an emergency on the weekend that required my 750i
I had an emergency on the weekend that required my 750i be towed to the nearest dealership. Fortunate for me, Beverly Hills BMW was the closest dealership. My initial contact was a salesman who instructed the AAA driver where to take my vehicle. The dealership had a system in place to accommodate such weekend emergencies and was able to provide a safe place to leave my keys. My car was thoroughly inspected and diagnosed Monday morning; I picked it up Wednesday in pristine condition! My service provider, Francisco, provided me with exemplary service & kudos to the mechanics! When I purchase my next BMW (#7), I?ll be back!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!