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Coyle Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coyle Nissan from DealerRater.

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Writing to express my deepest appreciation and to formally congratulate your dealership on having an exceptional service professional like Sean Edelen (service advisor) on your team. Recently, I brought my vehicle to your service department for an issue with the electric door-locking system. Sean went well above and beyond to hunt down the precise, applicable parts required and ensured my auto was fully repaired and back on the road in just two days. In an industry where parts delays and turnaround times can easily stretch into weeks, his efficiency and proactive drive were nothing short of remarkable. Having bought and serviced vehicles for over 30 years, I can say without hesitation that Sean is one of the most reliable, honest, and impressive service advisors I have ever encountered. He stands in the vanguard of true transparency and genuine customer care. Saun puts the customer first every step of the way—he isn't just practicing "customer-centric" service; he is the gold standard for it, far outshining other dealerships in and around the Clarksville area. Employees of Sean's caliber are a rare find and serve as the true cornerstone of customer loyalty. Thank you for maintaining such high standards, and please ensure Saun receives the recognition he truly deserves for his outstanding work

Writing to express my deepest appreciation and to formally congratulate your dealership on having an exceptional service professional like Sean Edelen (service advisor) on your team. Recently, I brought my vehicle to your service department for an issue with the electric door-locking system. Sean went well above and beyond to hunt down the precise, applicable parts required and ensured my auto was fully repaired and back on the road in just two days. In an industry where parts delays and turnaround times can easily stretch into weeks, his efficiency and proactive drive were nothing short of remarkable. Having bought and serviced vehicles for over 30 years, I can say without hesitation that Sean is one of the most reliable, honest, and impressive service advisors I have ever encountered. He stands in the vanguard of true transparency and genuine customer care. Saun puts the customer first every step of the way—he isn't just practicing "customer-centric" service; he is the gold standard for it, far outshining other dealerships in and around the Clarksville area. Employees of Sean's caliber are a rare find and serve as the true cornerstone of customer loyalty. Thank you for maintaining such high standards, and please ensure Saun receives the recognition he truly deserves for his outstanding work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Just bought a 2026 Nissan Frontier Pro4X from Coyle Nissan, Sterling and TJ were great, no pressure to buy and it was fast and easy. This is our second Nissan from them in 3 years, my wife and I love our Nissans, so if you are in the market please stop by Coyle!

Just bought a 2026 Nissan Frontier Pro4X from Coyle Nissan, Sterling and TJ were great, no pressure to buy and it was fast and easy. This is our second Nissan from them in 3 years, my wife and I love our Nissans, so if you are in the market please stop by Coyle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for choosing Coyle Nissan for your vehicle purchase! We're thrilled to hear that Sterling and TJ provided you with a great experience and that this is your second Nissan from us. We're proud to have you as loyal customers and can't wait to see you back at Coyle in the future!

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Karl was very helpful & knowledgeable. Dealing with Karl was the best experience I ever had with buying a vehicle. I highly recommend him when buying your next vehicle.

Karl was very helpful & knowledgeable. Dealing with Karl was the best experience I ever had with buying a vehicle. I highly recommend him when buying your next vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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I’m a loyal Nissan customer. My second leased 2022 Rogue had a broken inner tie rod. I only had 10,000 miles and they wouldn’t cover the repair. Had to file insurance claim. Shady dealer!!!!

I’m a loyal Nissan customer. My second leased 2022 Rogue had a broken inner tie rod. I only had 10,000 miles and they wouldn’t cover the repair. Had to file insurance claim. Shady dealer!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ann, we regret to hear that you had this experience with us. I have our GM and Service manager looking into your review. However, we are having trouble seeing where you've been into our service department for any work. Can you give us a call at (812)218-1412 at your convenience? Thanks! Coyle Nissan

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Forget ALL your preconceived ideas about a car dealership. I was blown away by the knowledgeable, polite and helpful service we received from our sales person. Chris Taylor was not pushy.... but he was so helpful and knows his stuff. He and Aaron Reel went over and above to make it painless and accessible. Thank you!

Forget ALL your preconceived ideas about a car dealership. I was blown away by the knowledgeable, polite and helpful service we received from our sales person. Chris Taylor was not pushy.... but he was so helpful and knows his stuff. He and Aaron Reel went over and above to make it painless and accessible. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I can’t even tell you how you need to stay away from this dealership! They are a hook line and switch! They will lie to you! Rip you off! Have you sign a contract and a week later tell you to come back and tell you there is a problem you need to come in and sign a new contract! Tyler, Jon and chandler! Not to mention Linda. Well now Jon is gone chandler is no longer a sales person I wonder why. Because now a year later I have a $459.00 bill they promised to pay they signed said they would pay taxes on the car if I bought the new car. They never paid. It’s now in collections. I’ve emailed! Called corporate. Nothing! I contacted the Attorney General! However how far is that going to get me! I am going to have to go there. I’m a girl so it’s not easy when they ripped me off with this 14 lease. I’m at my wits end. They are horrible people stay away!

I can’t even tell you how you need to stay away from this dealership! They are a hook line and switch! They will lie to you! Rip you off! Have you sign a contract and a week later tell you to come back and tell you there is a problem you need to come in and sign a new contract! Tyler, Jon and chandler! Not to mention Linda. Well now Jon is gone chandler is no longer a sales person I wonder why. Because now a year later I have a $459.00 bill they promised to pay they signed said they would pay taxes on the car if I bought the new car. They never paid. It’s now in collections. I’ve emailed! Called corporate. Nothing! I contacted the Attorney General! However how far is that going to get me! I am going to have to go there. I’m a girl so it’s not easy when they ripped me off with this 14 lease. I’m at my wits end. They are horrible people stay away!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Consumer response

Also please be aware or Unfair Trade practices they are very deceptive. They Kentucky law requires them to provide Warranty Protection on new vehicles with rebuilt engines. I was not give that. I was given a warranty that excluded the engine and excluded me to go back to their facility. Only to where I purchased the vehicle.

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The sales staff at Coyle Nissan in Clarksville, Indiana is top notch. Aaron Reel was my salesperson and was very easy to work with. No hassle, no pressure relaxed with the customer driving the sale. I purchased a 2022 Frontier and absolutely love it. Ask for Aaron. You will not regret it.

The sales staff at Coyle Nissan in Clarksville, Indiana is top notch. Aaron Reel was my salesperson and was very easy to work with. No hassle, no pressure relaxed with the customer driving the sale. I purchased a 2022 Frontier and absolutely love it. Ask for Aaron. You will not regret it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Took my Rouge in for a oil change and a tire patch. Was told the nail was in the sidewall and couldn’t be repaired. Service advisor sent a picture to me and the nail was clearly patch able. Was also quoted 337.00 for a tire. No other options was giving as far as tire pricing. Was also charged for the oil change. Advisor was told we purchased the service agreement for free oil changes, and the response was we don’t honor that. Needless to say when I arrived and they saw in my past history I have never been charged, they said it would refunded. Also my vehicle was taken to a competitor and they patched my tire at no charge. 2 days later Mike the service manager called and tried to defend his service advisor Chad’s actions, and thought I had no idea what I was talking about with my vehicle. His response was we will have to agree to disagree. I would rather go to Louisville Nissan than ever deal with Coyle Nissan again.

Took my Rouge in for a oil change and a tire patch. Was told the nail was in the sidewall and couldn’t be repaired. Service advisor sent a picture to me and the nail was clearly patch able. Was also quoted 337.00 for a tire. No other options was giving as far as tire pricing. Was also charged for the oil change. Advisor was told we purchased the service agreement for free oil changes, and the response was we don’t honor that. Needless to say when I arrived and they saw in my past history I have never been charged, they said it would refunded. Also my vehicle was taken to a competitor and they patched my tire at no charge. 2 days later Mike the service manager called and tried to defend his service advisor Chad’s actions, and thought I had no idea what I was talking about with my vehicle. His response was we will have to agree to disagree. I would rather go to Louisville Nissan than ever deal with Coyle Nissan again.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Matthew Perry, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

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Aaron Reel was absolutely wonderful to work with. I ended up getting a 2023 Nissan Pathfinder after he patiently took multiple test drives in a few vehicles. He explained all of the accessories well and personally cleaned the vehicle up for me before I left. He even stayed well after their normal closing time to get it done and get me in the car the same day. Could not say more good things about Aaron and the team at Coyle Nissan.

Aaron Reel was absolutely wonderful to work with. I ended up getting a 2023 Nissan Pathfinder after he patiently took multiple test drives in a few vehicles. He explained all of the accessories well and personally cleaned the vehicle up for me before I left. He even stayed well after their normal closing time to get it done and get me in the car the same day. Could not say more good things about Aaron and the team at Coyle Nissan.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Chris Taylor did a wonderful job in meeting my needs. He was very professional and knowledgeable.

Chris Taylor did a wonderful job in meeting my needs. He was very professional and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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