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South Bay Toyota

(37 reviews)
Sales hours: 8:30am to 10:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–10:00pm 7:00am–7:00pm
Tuesday 8:30am–10:00pm 7:00am–7:00pm
Wednesday 8:30am–10:00pm 7:00am–7:00pm
Thursday 8:30am–10:00pm 7:00am–7:00pm
Friday 8:30am–10:00pm 7:00am–7:00pm
Saturday 8:30am–10:00pm 8:00am–5:00pm
Sunday 8:30am–10:00pm Closed

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Bay Toyota from DealerRater.

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Excellent choices

I was car shopping, and they helped me right away , showed me all the different models they have as well as , the great service faculty they have there on the property, they also explained the monthly payment plan and offered me a fair deal on my trade , I will go back to them they are an excellent dealer .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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BEST Internet sales dude in So Cal: Sam Hong

Sam Hong and Tina Frodge did what 5 other Toyota dealerships could not. They were honest when they did not have what I wanted THEN found it and shipped it in. Every other dealer is clueless with internet based sales. Sam Hong was the exception. He understands. Go anywhere else and you are wrong. I had given up and was headed to purchase a Ford Ranger. With 5 or 6 fast email exchanges and three days time I had my truck and they got my money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great buying experience

It was fast and easy buying a car from Tom Mergener. Excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just ask for Sam Hong in the Internet Dept.

When things were looking grim for the future of my business and Ford, Dodge and Chevy were just too much to afford, Sam from Toyota gave my hope back with a beautiful TRD 4x4 Tundra. I am in love with this truck. Sam worked with the numbers I brought him and walked me into exactly what I needed and was looking for. We had a great time throughout the entire process, these guys really know what they're doing over there. If Sam can't get you behind the wheel of the Toyota you want for the price you can afford, no one there can. All in all, the only qualm I have is no more Supra, they would be pleasing many of their enthusiasts including me if they brought it or something like it back.... but they are, without doubt, the most affordable and reliable vehicles on the road. Period. You're silly if you don't at least consider a Toyota. Do yourself a favor. Talk to Sam Hong and check 'em out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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South Bay Toyota is the Best

My wife and I have purchased/leased 5 cars here in the past 7 years: Prius (3), Sienna (2). Will never go anywhere else. The deals are solid. The process is easy. And the Service Dept. is great. We've never had any problems, no hassles whatsoever. I can't tell you how nice it is to buy from a car dealership where the salesmen aren't pushy and where they ACTUALLY HAVE THE CAR you want. Buying from South Bay Toyota is as easy as ordering coffee from Starbuck's or buying a shirt at Nordstrom. No worries.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for the INTERNET Dept.

I had a great experience dealing with the internet department at this dealership. They delivered what they promised. Highly recommend this dealer for their customer service, knowledge, and professionalism. Don't forget to ask for the Internet dept. when you call or visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service from everyone!

I was extremely happy with my shopping experience at South Bay Toyota. Everyone there is so nice and attentive. I will recommend all my friends and family to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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