Jerry's Leesburg Ford

Bought a used Toyota 4Runner and was very pleased with the entire process. I worked with a young sales professional Jordan Hale. She was very professional,... honest, and did not pressure us at all. We did our research prior to arriving and they delivered outstanding service and a great price for the vehicle we purchased.

Need to bring back once the part for sun roof comes into service department. Dealership supposed to call when in

I stopped by in my Escape on my way home one day after hours (the mechanics were gone) because one of my "idiot lights" was lit. The man who works in... the service department (the man with the long white beard) went completely above and beyond the call of duty. He came out to my car and assisted with checking the air pressure in each tire. After we found which one was low he did a visual check on the tire. All this on a day when it was well over 90 degrees out. He was very friendly and helpful, as I have experienced with everyone at Jerry's Ford from the shuttle drivers to those who work the service desk as well as front office. Thanks for the great service! Keep it up!

QUICK story, I was looking at an f150 price online never stated discounts/ ford offers. also never stated Freight charge online. saw the truck and said... yes let's make a deal. from the online price, I calculate about 2-2,500 in taxes tags and fee. they went to like 4k because of freight. the truck is there why do I pay for freight when its there, I didn't order the truck. also when reviewing the numbers he didn't state the promotional discount doesn't award because of your not Military or 1st responder. then the salesperson says why are you here and where are you getting your numbers. not good customer service. also he asked 5 times if we are going to take it. well if we are there its to purchase, not to waste time. the manager never even came out to see if he can explain or to even introduce himself. we just got up and left and the salesperson was acting all weird with us since his deal for a raptor wasn't happening that day anymore.

I purchased my last 3 Fords through Jerry's in Leesburg. Mario and Blaine made each sales experience great! Susan and staff in the service follow... suite in continuing the service after the sale. Great staff. Management better keep these key people.

Nice friendly professional staff, clean facility, quick service.

The service team did a great job! Waiting time was a pleasant experience at Jerry's customer lounge

Inquired about a car, sent them the information on a car I was looking at from another dealer. I asked them if they could match the price and they said... they could. They had all the vehicle info. I then received a call and was reassured they could match the price. Long story short their proce was $2000 more. I was told I didn't qualify for the lower price...somehow the other dealers were able to qualify me. Drove two hours because I was lied to. Trade was awful, "Fair" rating on my 2017 with no explanation. Manager tells me it was just explained wrong. No one I dealt with was someone I would call trustworthy. Avoid them

Outstanding attention to detail very supportive and kind. Service staff is top notch Inwould not take my car anywhere else but Jerry’s Ford.

Service was done on time and they wash the truck. Nice waiting room too.