I stopped by in my Escape on my way home one day after hours (the mechanics were gone) because one of my "idiot lights" was lit. The man who works in... the service department (the man with the long white beard) went completely above and beyond the call of duty. He came out to my car and assisted with checking the air pressure in each tire. After we found which one was low he did a visual check on the tire. All this on a day when it was well over 90 degrees out. He was very friendly and helpful, as I have experienced with everyone at Jerry's Ford from the shuttle drivers to those who work the service desk as well as front office. Thanks for the great service! Keep it up!
Friendly and caring staff, Outstanding service always provided, I’m very glad I purchased my Ford Escape at Leesburg Ford. Thank you!
Every time I've taken either of my two Ford vehicles in for scheduled maintenance, the staff at Jerry's has been great. The worked done was quick, cor...rect, and done right the first time! Waiting area is fantastic! There have been times I've actually been disappointed the work was completed so quickly, as I enjoying relaxing in the waiting area with coffee and watching the TV!
John, we are very happy we could provide you with a positive experience! We're always here to provide exceptional service at a great value -- we hope ...you'll consider us again in the future!
Everyone was polite, did everything I asked with no additional work or charges. They were quick and thorough
I bought this vehicle for this dealership. Since then I've brought the car in for a couple oil changes and, most recently, repaired a small issue I w...as having the my satellite radio. I've been very pleased with the service I get. The staff are very pleasant to work with and the new facilities (for waiting) are excellent. Overall, this is a very good dealership.
excellent service and solid experience. I will use Jerry's again for service.
Thank you so much for being one of our valued guests and we look forward to your next visit!
Had an intermittent LED tail light and took my 2016 Explorer in for review. The service department advisor had it looked at and told me it's covered u...nder warranty. It's nice to work with a company that immediately steps up and doesn't try to argue why they should not repair something. Kudo's to Jerry's!
Always treated very well at Jerry's and the service is promptly completed as promised.
Your comments keep us motivated and working hard for all our guests! At Jerry's Leesburg Ford, we value our customers and we look forward to seeing yo...u on your next visit. Take care!
I had my car serviced at Jerrys Ford and they did a great job.
excellent service, competitive price, new facilities