Reviews
Lying salesmen
My salesman, Charlie Gonzalez, lied to my face and in text to every question that I asked. I found out they were lies after I bought the car. I sent the text messages to 2 different sales managers and they did nothing...not even apologize. Lying is an accepted part of their culture. Save yourself the trouble and go to a trustworthy dealership
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (703) 777-0000 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
fmsimo@aol.com
EXCELLENT SERVICE. i have bought many caes from this dealer.I have always been satisfied with the way they handle things, Kai Simonsen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Msjgdf
Amazing staff. Susan and Barbara are the reason why I keep going to jerrys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
jblair001@verizon.net
I was able to receive my service on the same day that I requested. Everything went smoothly and quickly with no problems whatsoever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
Maintenance
Always on time and pleasant to work with. Nice area to wait while the car is being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, thank you so much for your positive comments about Jerry's Leesburg Ford! We hope to be of service to you again! Take care!
F150 Service
Great experience and were honest. Would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thanks for the great star-rating! At Jerry's Leesburg Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Explorer Service
Service department got me an appointment right away and the services performed were done quickly.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marlena, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Jerry's Ford Leesburg VA
Buying experience was exceptional. Rashid was outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry's Leesburg Ford is OUTSTANDING
I have been using Jerry's for a number of years. The team is outstanding in every facet. The sales, finance and service teams are very helpful. Always answering questions and providing feedback, as needed. I just purchased my 3rd F150 from Jerry's. The process was absolutely painless. Very knowledgeable staff and team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic car buying experience
I have purchased many vehicles over the years and this was the best experience I have had. Very fast, very friendly and ver fun. Would recommend this team to everyone. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!