Reviews
Upon arrival the staff was attentive and friendly.
Upon arrival the staff was attentive and friendly., they directed me to where i needed to be. The service was great & fast, Sean & Tamer was amazing.
Upon arrival the staff was attentive and friendly.
Upon arrival the staff was attentive and friendly., they directed me to where i needed to be. The service was great & fast, Sean & Tamer was amazing.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Constance, we are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We are always more than happy to assist you if anything else comes up. Take care!
This is my second car from this dealership, and just like
This is my second car from this dealership, and just like the first time, the experience was smooth and professional. The staff is friendly (especially Sam F), helpful, and makes the process easy from start to finish. Highly recommend if you?re looking for a dealership you can trust!
This is my second car from this dealership, and just like
This is my second car from this dealership, and just like the first time, the experience was smooth and professional. The staff is friendly (especially Sam F), helpful, and makes the process easy from start to finish. Highly recommend if you?re looking for a dealership you can trust!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mikaela, thank you for your kind words and this wonderful review! We do hope we can be of assistance again in the future. Take care!
WWe had a remarkable experience exchanging our Tesla for
WWe had a remarkable experience exchanging our Tesla for a Mercedes. The sales team demonstrated efficiency, respect, and helpfulness throughout the entire process. Every aspect, from sales manager, Shawn, to the general sales manager, Raul, and finance department, Iman, was expertly handled.
WWe had a remarkable experience exchanging our Tesla for
WWe had a remarkable experience exchanging our Tesla for a Mercedes. The sales team demonstrated efficiency, respect, and helpfulness throughout the entire process. Every aspect, from sales manager, Shawn, to the general sales manager, Raul, and finance department, Iman, was expertly handled.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shabnam, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service and great sales people as always.
Great service and great sales people as always. This is my 5th car at this dealership and Shawn Farahmand and his team are the best sales team you'll event meet. They make buying a car so easy and so quick. Overall, fantastic service and I'll be back soon for another car.
Great service and great sales people as always.
Great service and great sales people as always. This is my 5th car at this dealership and Shawn Farahmand and his team are the best sales team you'll event meet. They make buying a car so easy and so quick. Overall, fantastic service and I'll be back soon for another car.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tj, we really appreciate your positive review! We look forward to your next visit! Take care!
Tami was amazing.
Tami was amazing. So hospitable, had a big red bow on the car!! Made the process so easy and fast! I?m only buying from W.I. Simpson going forward!
Tami was amazing.
Tami was amazing. So hospitable, had a big red bow on the car!! Made the process so easy and fast! I?m only buying from W.I. Simpson going forward!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Susan, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
This dealership really does value its customers.
This dealership really does value its customers. I bought a CPO in August of 2024 and just yesterday, an EQB. They really do value the loyalty of repeating customers. I will no doubt return for a third time when my lease is up. I highly recommend purchasing/leasing from W.I. Simonson in Santa Monica.
This dealership really does value its customers.
This dealership really does value its customers. I bought a CPO in August of 2024 and just yesterday, an EQB. They really do value the loyalty of repeating customers. I will no doubt return for a third time when my lease is up. I highly recommend purchasing/leasing from W.I. Simonson in Santa Monica.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind words about W.I. Simonson Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
My buying experience with Sales person Chris Bland was
My buying experience with Sales person Chris Bland was nothing short of spectacular! Because of Chris, the whole buying process was smooth as silk! I would recommend him without reservation if you are looking to purchase a vehicle at this dealership!
My buying experience with Sales person Chris Bland was
My buying experience with Sales person Chris Bland was nothing short of spectacular! Because of Chris, the whole buying process was smooth as silk! I would recommend him without reservation if you are looking to purchase a vehicle at this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad you had such a wonderful experience with us! Thank you for the recommendation, and have an amazing day!
Just purchased a CPO and after guaranteeing quality of
Just purchased a CPO and after guaranteeing quality of the work I come to find that 1 tire is much lower in tread depth than the other 3 much newer tires. It's is different enough to the point that i need to replace that one tire. Then at the tire shop they found that another tire had a bulge in the sidewall and is unsafe to drive and needs replacement again. This seems unacceptable from a Mercedes quality CPO vehicle and dealership. After sending emails notifying them I was ignored.
Just purchased a CPO and after guaranteeing quality of
Just purchased a CPO and after guaranteeing quality of the work I come to find that 1 tire is much lower in tread depth than the other 3 much newer tires. It's is different enough to the point that i need to replace that one tire. Then at the tire shop they found that another tire had a bulge in the sidewall and is unsafe to drive and needs replacement again. This seems unacceptable from a Mercedes quality CPO vehicle and dealership. After sending emails notifying them I was ignored.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shawn and his team are fantastic.
Shawn and his team are fantastic. I am so impressed how quickly and seamlessly they were able to get me into my new car.
Shawn and his team are fantastic.
Shawn and his team are fantastic. I am so impressed how quickly and seamlessly they were able to get me into my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
! Always a Great Experience! This is my second car from
! Always a Great Experience! This is my second car from this dealership, and just like the first time, the experience was smooth and professional. The staff (Especially Sam) is friendly, helpful, and makes the process easy from start to finish. Highly recommend if you’re looking for a dealership you can trust!
! Always a Great Experience! This is my second car from
! Always a Great Experience! This is my second car from this dealership, and just like the first time, the experience was smooth and professional. The staff (Especially Sam) is friendly, helpful, and makes the process easy from start to finish. Highly recommend if you’re looking for a dealership you can trust!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mikaela, we really appreciate your positive review! We look forward to your next visit! Take care!