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My first service was an easy,perfect experience. Jose was very helpful, friendly an efficient.
Nancy Mccabe, thank you for your kind review; we are happy to pass along your comments to the team here at W.I. Simonson Mercedes Benz!
Excellent experience and great service all the staff.
Rodney Mendoza, we are very happy we could provide you with a positive experience! We hope to see you soon!
Always helpful, polite and looking for the best discounts for me. Love my service agent Derrick he always make everything so easy and has great knowledge... about what needs to be done when.
Linda Matthews, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Great experience and service was provided. I will definitely return!
Siamak V, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
Easy i and easy out. Took less time than estimated. Only criticism is the packaged danish
Harvey Silver, we really appreciate your positive review! If you're ever in need of more help, please let us know!
Right lower beam quickly replaced, no charge, under warrantee. Great expenience.
Ellien Landy, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
I purchased a C300 CPO car last Sunday at this dealership. Hamed Ramni was the salesman whom we worked with and I think he is probably the best car salesman... you will find. My wife and I first went in on Saturday and Hamed showed us the car and informed us of all the features in the car during our test drive. He was extremely patient, very jovial and did not pressure us into making a purchase on the first day. We returned on Sunday to finalize our purchase. Our finance manager Marc Rose is an equally nice guy and was very helpful. Between Marc is a mini celebrity on the MB forums so definitely search him on there. Marc gave us a very good deal on the extended warranty and Lo Jack options and was quick with the paperwork. We did have an issue where we were charged for some additional options that we did not request. I reached out to Chris the general manager via email to get this resolved but haven’t heard back from him yet. I also reached out to Hamed and he worked diligently on my behalf to get the issue resolved and I am happy to say that i will be receiving a refund for the extra charges in the next week or so. Overall, great people who make the car buying experience a pleasure. I highly recommend them especially Hamed and Marc for the great car buying experience.
Hi Abhishek Bachwani, thank you so much for your positive comments about W.I. Simonson Mercedes Benz! We apologize for the issues but are glad to hear... everything was sorted out! If you ever need anything else from us, please feel free to give us a call or stop by. We do hope we can be of assistance in the future. Take care!
Lousy waiting area. Follow through leaves a bit to be desired
Service agent was very helpful and knew what he was doing.
Minerva Briones, we are glad we could help! We hope you have a great day!
I have been dealing with WI Simonsen since 1986. Andrew Morgan in sales is the best (24 year relationship)