Reviews
Average Ratings
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FEATURED REVIEW
Perfect dealership choice.June 2, 2017Everything was very professional and customer-oriented. The sales person was excellent. He was definitely a factor in our decision to lease the ne...
Dealer Response Steven, thanks for the great review!
Show Full ReviewEverything was very professional and customer-oriented. The sales person was excellent. He was definitely a factor in our decision to lease the new car from this dealership.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Steven, thanks for the great review!
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service at simonsonAugust 17, 2017
as always thank you for a perfectly positive experience!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?
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Ron GrahamAugust 9, 2017
Andy A was accommodating, professional and he responded to my question promptly.
Dealer Response Ronald, thanks for leaving us this 5-star rating, we are happy to hear that Andy was helpful!
Show Full ReviewAndy A was accommodating, professional and he responded to my question promptly.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Ronald, thanks for leaving us this 5-star rating, we are happy to hear that Andy was helpful!
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Teri ErnstAugust 7, 2017
Derrick always does a great job. The service was great as usual , my car was nice and clean when I picked it up. Thank You !
Dealer Response Hello there, Teri! It's awesome to hear that Derrick is hard at work and responsible for happy customers. Thanks so much for the rating and for th...
Show Full ReviewDerrick always does a great job. The service was great as usual , my car was nice and clean when I picked it up. Thank You !
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Hello there, Teri! It's awesome to hear that Derrick is hard at work and responsible for happy customers. Thanks so much for the rating and for the feedback. We hope to see you soon!
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BEST MERCEDES DEALERSHIP IN CALIFORNIA!!!July 31, 2017
My entire experience from beginning to end was fantastic. Marcus Jerry is amazing, and I will be bringing my Dad to buy another Benz from him in ...
Dealer Response Thanks for such a kind review, Jonathan! We are pleased to hear that you had such a fantastic time with us and we look forward to helping your dad...
Show Full ReviewMy entire experience from beginning to end was fantastic. Marcus Jerry is amazing, and I will be bringing my Dad to buy another Benz from him in August. I strongly recommend this dealership. Go take a visit. You won't be disappointed..
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Thanks for such a kind review, Jonathan! We are pleased to hear that you had such a fantastic time with us and we look forward to helping your dad this month! See you soon!
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Service repairsJuly 27, 2017
Very friendly and professionally ,Tim Hernandez was very helpful.
Dealer Response Manuel, we appreciate the great review. We're happy to hear you had a friendly and professional experience with Tim!
Show Full ReviewVery friendly and professionally ,Tim Hernandez was very helpful.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Manuel, we appreciate the great review. We're happy to hear you had a friendly and professional experience with Tim!
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Sl550 "b" serviceJuly 27, 2017
The only issue was the car was not ready on time and nobody called me when it finally was ready. The service staff and advisors were very professi...
Dealer Response Michael, thank you for taking time out of your day to tell us about your experience. We apolgoize that your repairs were not completed on time but...
Show Full ReviewThe only issue was the car was not ready on time and nobody called me when it finally was ready. The service staff and advisors were very professional and the facility is first class.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Michael, thank you for taking time out of your day to tell us about your experience. We apolgoize that your repairs were not completed on time but we are so glad that the staff provided you with a professional experience. We hope you have a wonderful day, please come back soon!
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Excellent ServiceJuly 27, 2017
Starts from the service advisor Reynaldo and all of his coworkers are absolutely amazing. Excellent service!
Dealer Response Rodney, we sincerely appreciate your feedback on the excellent service that our staff provided to you! We are so glad that you enjoyed your visit ...
Show Full ReviewStarts from the service advisor Reynaldo and all of his coworkers are absolutely amazing. Excellent service!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Rodney, we sincerely appreciate your feedback on the excellent service that our staff provided to you! We are so glad that you enjoyed your visit with us and we hope you have a wonderful day!
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OwnerJuly 26, 2017
Great customer service. Everything was done as I was told
Dealer Response Thanks for sharing your experience, we are proud to offer 5-star service!
Show Full ReviewGreat customer service. Everything was done as I was told
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Thanks for sharing your experience, we are proud to offer 5-star service!
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Best customer serviceJuly 25, 2017
My service advisor Andy did an amazing job keeping me updated every step of the way and had my car done in no time. I drive 2017 AMG GT and I am h...
Show Full ReviewMy service advisor Andy did an amazing job keeping me updated every step of the way and had my car done in no time. I drive 2017 AMG GT and I am happy to bring it to W.I. Mercedes Benz for services.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?
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