Reviews

Average Ratings

4.7
440 lifetime reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.com
  • Perfect dealership choice.

    Everything was very professional and customer-oriented. The sales person was excellent. He was definitely a factor in our decision to lease the ne...

    Dealer Response

    Steven, thanks for the great review!


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    Everything was very professional and customer-oriented. The sales person was excellent. He was definitely a factor in our decision to lease the new car from this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Steven, thanks for the great review!


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  • service at simonson

    as always thank you for a perfectly positive experience!


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    as always thank you for a perfectly positive experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ron Graham

    Andy A was accommodating, professional and he responded to my question promptly.

    Dealer Response

    Ronald, thanks for leaving us this 5-star rating, we are happy to hear that Andy was helpful!


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    Andy A was accommodating, professional and he responded to my question promptly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ronald, thanks for leaving us this 5-star rating, we are happy to hear that Andy was helpful!


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  • Teri Ernst

    Derrick always does a great job. The service was great as usual , my car was nice and clean when I picked it up. Thank You !

    Dealer Response

    Hello there, Teri! It's awesome to hear that Derrick is hard at work and responsible for happy customers. Thanks so much for the rating and for th...


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    Derrick always does a great job. The service was great as usual , my car was nice and clean when I picked it up. Thank You !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello there, Teri! It's awesome to hear that Derrick is hard at work and responsible for happy customers. Thanks so much for the rating and for the feedback. We hope to see you soon!


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  • BEST MERCEDES DEALERSHIP IN CALIFORNIA!!!

    My entire experience from beginning to end was fantastic. Marcus Jerry is amazing, and I will be bringing my Dad to buy another Benz from him in ...

    Dealer Response

    Thanks for such a kind review, Jonathan! We are pleased to hear that you had such a fantastic time with us and we look forward to helping your dad...


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    My entire experience from beginning to end was fantastic. Marcus Jerry is amazing, and I will be bringing my Dad to buy another Benz from him in August. I strongly recommend this dealership. Go take a visit. You won't be disappointed..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for such a kind review, Jonathan! We are pleased to hear that you had such a fantastic time with us and we look forward to helping your dad this month! See you soon!


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  • Service repairs

    Very friendly and professionally ,Tim Hernandez was very helpful.

    Dealer Response

    Manuel, we appreciate the great review. We're happy to hear you had a friendly and professional experience with Tim!


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    Very friendly and professionally ,Tim Hernandez was very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Manuel, we appreciate the great review. We're happy to hear you had a friendly and professional experience with Tim!


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  • Sl550 "b" service

    The only issue was the car was not ready on time and nobody called me when it finally was ready. The service staff and advisors were very professi...

    Dealer Response

    Michael, thank you for taking time out of your day to tell us about your experience. We apolgoize that your repairs were not completed on time but...


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    The only issue was the car was not ready on time and nobody called me when it finally was ready. The service staff and advisors were very professional and the facility is first class.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Michael, thank you for taking time out of your day to tell us about your experience. We apolgoize that your repairs were not completed on time but we are so glad that the staff provided you with a professional experience. We hope you have a wonderful day, please come back soon!


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  • Excellent Service

    Starts from the service advisor Reynaldo and all of his coworkers are absolutely amazing. Excellent service!

    Dealer Response

    Rodney, we sincerely appreciate your feedback on the excellent service that our staff provided to you! We are so glad that you enjoyed your visit ...


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    Starts from the service advisor Reynaldo and all of his coworkers are absolutely amazing. Excellent service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Rodney, we sincerely appreciate your feedback on the excellent service that our staff provided to you! We are so glad that you enjoyed your visit with us and we hope you have a wonderful day!


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  • Owner

    Great customer service. Everything was done as I was told

    Dealer Response

    Thanks for sharing your experience, we are proud to offer 5-star service!


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    Great customer service. Everything was done as I was told

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for sharing your experience, we are proud to offer 5-star service!


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  • Best customer service

    My service advisor Andy did an amazing job keeping me updated every step of the way and had my car done in no time. I drive 2017 AMG GT and I am h...


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    My service advisor Andy did an amazing job keeping me updated every step of the way and had my car done in no time. I drive 2017 AMG GT and I am happy to bring it to W.I. Mercedes Benz for services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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