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W.I. Simonson Inc.

(1,102 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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! Always a Great Experience! This is my second car from

! Always a Great Experience! This is my second car from this dealership, and just like the first time, the experience was smooth and professional. The staff (Especially Sam) is friendly, helpful, and makes the process easy from start to finish. Highly recommend if you’re looking for a dealership you can trust!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mikaela, we really appreciate your positive review! We look forward to your next visit! Take care!

WI Simonson has great leadership and all the staff is

WI Simonson has great leadership and all the staff is welcoming, professional and knowledgeable as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

We had a remarkable experience exchanging our Tesla for a

We had a remarkable experience exchanging our Tesla for a Mercedes. The sales team demonstrated efficiency, respect, and helpfulness throughout the entire process. Every aspect, from sales manager, Shawn, to the general sales manager, Raul, and finance department, Iman, was expertly handled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

I purchased a Mercedes EQS 580 for delivery to Georgia on

I purchased a Mercedes EQS 580 for delivery to Georgia on April 30th and paid cash in full. I was assured the deanship had tons of experience selling to out of state customers. It is now June 16th, I still have do not have any confirmation that my car is being registered with the state of Georgia so I have a car paid in full but I can't drive it. I have called and emails multiple times but still have no color as to when my car will be registered. It has been the most frustrating and maddening experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for reaching out about this matter. For further assistance, please contact our General Manager, Mo Younis, at (855) 677-2690. He will be happy to help you.

Made an appointment and when I arrived the car I asked

Made an appointment and when I arrived the car I asked for was already cleaned ready to go. I took it for a quick spin while they checked my trade-in. Quick and easy negotiations without pressure, pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Herman, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

This dealership is like a family to me.

This dealership is like a family to me. I've been coming here for years and they always make me feel at home. Make sure that I'm just fine. Make sure that there's nothing that I need and I always leave with my car if not today the next day but today it happened just the way it was supposed to thank you very much. WI Simonson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! We look forward to your next visit! Take care!

excellent service ,kind and professional .

excellent service ,kind and professional .process to lease very smooth i lease a 350 glce hybrid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We look forward to your next visit! Take care!

Professional and exceptional service from the team.

Professional and exceptional service from the team. I was able to get the car I liked and a team was very helpful ,smooth and easy process.. thank you for the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stella, we really appreciate your positive review! We look forward to your next visit! Take care!

Professional and exceptional service by Shawn and his

Professional and exceptional service by Shawn and his team ! I was able to get the car I loved . Definitely will come back ! Thank you for your great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stella, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Very easy and smooth process Paper work was ready and

Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Fred, we really appreciate your positive review! We look forward to your next visit! Take care!