Reviews
Write a review⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10/5 stars if I could!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10/5 stars if I could!) Boris the mechanic from Evanston is an absolute genius! No one else could save my car like Boris did. I was totally disappointed and ready to give up—everyone told me my only option was to sell it for parts. But then came Boris, and he brought my car back to life. He did the job like a true master, with the skill and care of a PhD-level mechanic. Professional, honest, and incredibly talented—he’s in a league of his own. If you’re looking for a miracle-worker mechanic, look no further. Thank you, Boris, you’re simply the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome place to buy a car!
Awesome place to buy a car! The process was simple & fast & my car is awesome! Thanks again Jimmy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly, thorough, and timely staff.
Very friendly, thorough, and timely staff. Truly no comparison indeed. I would and have recommended them. This is my first purchase from this dealership. Also, l had a rubber issue with my car. They fixed it quickly and without any problems. Overall, Thanks for taking good care of us. We really appreciate your professionalism. Love the new car! Maryna B.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Ride were helpful and kind. Excellent Service!
I bring all my cars here for the last 10 years. Great place to get the car work done, friendly and professional! Reasonable pricing and experienced work! Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rear bumper and body scratched. Needed paint etc.
Great repair job and customer service. Highly recommend. Prompt and work completed in a timely fashion. Customer service very helpful as I a disabled and pick up and delivery was very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Ride Inc was great
Friendly staff. Well maintained inventory. Excellent prices. Highly recommended. Jimmy worked with me through everything. The lot is a tad small but don't let that fool you. New Ride Inc is a top notch dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
As a solo lady shopping for cars, I was nervous heading to dealerships, but the folks at New Ride were helpful and kind without pushing me into buying. They also let me take the car for a pre-purchase inspection, which was important to me. No surprises, excellent service. This is a great place to get a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Used Car!
Great Experience with Jimmy-like dealing with a friend in a "neighborhood" setting! Pricing was great, and service after the sale unbelievable. They really know European cars. I had some issues months later and he was quite gracious in his pricing and care. Very easy to work with and would recommend to anyone-well worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a used car!
I found a 2008 Volvo S60 on Cars.com and it was located at a dealer in Evanston. I called and told them I was coming by in 2 days and they had the car moved for me from their location in Highland Park for me. When I showed up, the car was ready to be driven and I looked it over and found a couple of very minor issues with the car, which when I told them about, they did not deny and worked with me on the price to compensate for the issues. The staff was very friendly and personable. After I purchased the car, they held onto it for me for a couple of days until I could get a ride down there to pick it up without question and I have been very happy with the car. I will definitely be going back when I am in the market for another car. Would highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful & Knowledgable
The guys were a big help in helping me fully understand & feel comfortable with the Prius & it's battery/hybrid technology. Then, the sales process & negotiation was simple & reasonable. I plan to take advantage of their Prius experience for my maintenance needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase