Reviews
Helpful staff.
Helpful staff. Facilitated a loaner while the car was being repaired. Timely updates during service period.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear that our team at Diablo Subaru of Walnut Creek provided helpful service and kept you updated throughout the process. Thank you for sharing your experience, and we're here if you need anything else!
Diablo Subaru is by far the best car dealership I have
Diablo Subaru is by far the best car dealership I have ever dealt with and I’ve done business with quite a few over the last 45+ years. From the sales representative to the service folks every single person has been an absolute joy to deal with. It may sound corny, but they seriously treat you more like a friend than just another customer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such a wonderful review of your experience at Diablo Subaru of Walnut Creek! We're delighted to hear that our team made you feel like part of the family. We look forward to serving you again in the future!
Service department very helpful.
Service department very helpful. I trust their advice and quality of maintenance work to keep my vehicle in good shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the service team at Diablo Subaru of Walnut Creek! We're glad to hear that our advice and maintenance work have met your expectations. We look forward to keeping your vehicle in top condition!
We have consistently been impressed with the service
We have consistently been impressed with the service department. Mason is knowledgeable and friendly, Thanks’
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, thank you for sharing your positive experience with our service department at Diablo Subaru of Walnut Creek! We're glad to hear Mason has been helpful and friendly. We appreciate your support!
Good tech service, good cust service, help with return of
Good tech service, good cust service, help with return of rental (thank you!), convenient time. The only reason I can't rate this dealership higher is: 1) Location - cramped, barely able to turn car around, really dislike it. 2) No elevator to reach lower floor. Plenty of over-60 Subaru owners who would appreciate it.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kathleen, thank you for your feedback! We're glad to hear that our team at Diablo Subaru of Walnut Creek provided good service and convenience. Safe travels!
Warm and friendly staff, their guidance made the
Warm and friendly staff, their guidance made the process smooth and stress-free. I appreciate their professionalism and expertise in finding the best deal for me. Thankful for their assistance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Denise, we're delighted to hear that our team at Diablo Subaru of Walnut Creek made your experience smooth and stress-free. Thank you for appreciating their professionalism and expertise! Enjoy your new ride!
Love going here!
Love going here! We take our Subaru there for service and just bought another one.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ronnykmarshall, thanks so much for taking the time to leave Diablo Subaru of Walnut Creek a great review!
Great Experience.
Great Experience. Our Sales Rep Dionysios was very helpful. He spend quite an amount of time having both my wife and I test drive the car and then explaining key features and when we picked up the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RonFrancis, we're delighted to hear that Dionysios provided you and your wife with a great experience at Diablo Subaru of Walnut Creek. Thank you for sharing this positive feedback! Enjoy the new ride!
Thankyou for servicing our car so well for so many years.
Thankyou for servicing our car so well for so many years...we appreciate your efforts!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can't thank you enough for the excellent review of Diablo Subaru of Walnut Creek, Elizabethlewis!
Ladd and Emily were fantastic salespeople.
Ladd and Emily were fantastic salespeople. We could not have asked for better service. From the very beginning, Ladd quickly responded to all my inquiries via email and text. And when he wasn't available when we showed at the dealership, Emily filled right in. She was knowledgable, accommodating, helpful, and empathetic. Needless to say, we closed the deal with this team. AFTER we got the car, Pedro walked my wife through all the vehicle's functionality, answering all her questions patiently and thoroughly. The entire experience was 10/10 and would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Ladd, Emily, and Pedro provided such excellent service at Diablo Subaru of Walnut Creek. We appreciate the recommendation and hope you're enjoying your new car!