Purchase a new Honda Accord 2020 at the time I was ask if I was a Veteran and answered yes and showed my Veterans Card was told I was entitled to 500.00 veterans discount which is through Jan 2021 which wasn’t given to me because I didn’t tell them that I was a veteran which is not true. After reading there reviews about this dealership lying to there customers now I understand!!
Thanks for the feedback.
I came in to buy USED CAR AND THEY RIP ME OFF MY MONEY..AVOID THIS DEALERSHIP AT ALL...HORRIBLE THEY KEPT HALF MY MONEY..THEY WILL SCAM YOU FOR SURE...KARMA WILL COME BACK FOR THEM
Service department is terrible. They dont answer the phone nor does your car come back clean. Poor experience every time dont by the car.doc warranty, nothing is covered as they said
Worst Customer Service ever
DO NOT BUY A CAR FROM OCEAN HONDA OF WHITTIER!! Once you purchase the car, they never want to see you again. Whether you have a warranty or not, they charge you for everything. They will not even look at your car without charging you $400.00.
We are very sorry for this.
Don't buy a car there.
I went in on 7/16/2019 because of an add on your web site, 2019 Civic for $109 a month on a 3 year lease, with $1,995 down. What a joke! The sales agent showed me the vehicle, and after that I said I wanted to see some numbers. The agent went back to the manager and after 15 minutes later came back with an additional down of $2,011 for taxes, plus another $920 for a transportation fee. In 2017, I leased a ford truck with a value of $35,000 and the taxes were $387. This dealership is very dishonest, so I would suggest you go somewhere else.
So sorry to read this, Robert.
Consumer beware!!!! Make sure when you get a final number for service on a part that cost $17.00 you get the total labor amount rather than being surprised at the end. I have been a Honda owner for over 30 plus year and my two kids own as well. I picked up my car for a door malfunction that kept unlocking my doors so I went in to have it looked into being repaired. I was surprise to learn it would cost $345.00 including parts n labor. The service person failed to breakdown how much parts and labor. Had I known that labor was 320.00 I would have found someone else to repair. I called to complain that I wasn’t informed about these charges separately I just thought the parts were a lot more. I think this is an outrage that the consumer cannot be better informed about charges as if our money isn’t hard earned. Ocean Honda played on greed and service rep telling me that they know how consumers are in a rush for service. Not me. I have always looked at total cost but took a chance that this place was honest!!! I will never own another Honda. BUYER BEWARE. GET IT IN WRITING BEFORE RUSHING TO A BAD DECISION. I JUST WISH I COULD LEAVE A MINUS -5 for service and service Mgr
We are very sorry to read this, Catherine. This is not how we want our clients to feel when working with us.
Hi, just a message to describe our purchase experience at Ocean Honda. On 12-12-2018 my wife Rose & I purchased a 2019 Honda Accord 2.0 from Ocean Honda Of Whittier. I’ve purchased many cars in my 67 years but have never been more pleased with the service I received. We were assisted by Everette McMahan jr. & Frank Rocha whose salesmanship, professionalism, & customer care service was excellent. Knowing I was going to check with another dealer Frank stuck by his original quote when I returned to Ocean. Everette ‘s concern, calm personality & keeping us updated to the status of the vehicle was very appreciated. Well Done!!! Thank you very much. Gerard & Rosa Slyker
Thank you very much for the kind words and feedback, Gerard!
Very pleasant experience
We'd been looking at Honda's at several dealers and having trouble making up our mind. Between having the sales persons hover over you while checking the cars out to asking things like "so what can we do to get you in a new car today?" which made us uncomfortable. Then we went to Ocean Honda and met Eric Alpuche who helped us immensely with out being pushy. He was extremely knowledge about his product and so pleasant to work with. He explained many of the features and how to use them without fogging up our heads with too much information. He also sent us an email about a month after the sale to reach out to us to say we are welcome to come in and do a little refresh on some forgotten instructions. As seniors we welcomed that with all the technology that's out there it's often difficult for us to familiar with the tech stuff. All together Eric as well as others at Ocean Honda Whittier was a good experience.
Thank you very much for the kind words and feedback! This is exactly how we want our clients to feel when working with us.
Ricardo and Chris (manager) were very helpful in our obtaining a workable payment for our Honda CR-V. We are extremely happy with the car and would recommend Ricardo if you're looking to buy a car.
Thank you very much for the feedback, Terry! Enjoy your CR-V!
New Honda CRV
Danny was very easy to work with and he was very understanding. He did his best to get the car I wanted. I would recommend Ocean Honda every time
Thank you so much for the feedback and recommendation!