Meet Adam Carter

Before we decided to buy this Rav4 hybrids BECAUSE of the kinds, honest sale/manager/business manager. Saleman Mr. Paulo Brahja Luis Mejia, he explained and go through every single detail and go extra steps for the price comparison between the other Toyota dealers that we went. He helps us talk with the sale manager Mr. Adam Carter, very nice man, Adam willing to stay late to help my son get the 500 dollars student rebate. Because the system errors and Saturday dealer closed at 8 pm but they won’t mind staying late to help my son. For processing the financial, Mr. Bienvenu Bahai, the business manager goes through every single details even it's already very late, he got us the best loan rate and explained clearly. Before I come to this dealer, I always think the cars dealer here is expensive because it's Bethesda location, BUT it's not true, the price, the services, the pp here are so kind and honest. I would recommend everyone to go with this dealer.

I don’t get the positive reviews!!! This is an unprofessional outfit: zero knowledge about their own cars, patronizing and with the lowest inventory in the land. A look behind the show room and you find a dilapidated third world repair shop. Unbecoming for Toyota we know and trust!!! Stay safe - stay away!!!

I ordered a 2019 Toyota Avalon Limited Hybrid, and it’s many wonderful features were a bit confusing. My sales rep, Luis, took a great deal of time walking me through everything about the car and even took me on a test drive so that I could try different features. i have bought many cars over the years and have never had such a thorough Introduction to my vehicle. I highly recommend Luis and this dealership - as well as my beautiful new Avalon!

I had an excellent service experience with Adam Carter, Jr. Keep sales consultants, like Adam, in the dealership. I will definitely recommend friends and relatives to this dealership because of Adam.