Chevrolet of Montebello

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4.5
(274 reviews)
Visit Chevrolet of Montebello
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–4:00pm 9:00am–8:00pm
Sunday Closed 10:00am–8:00pm
New (323) 271-0901 (323) 271-0901
Used (323) 803-7043 (323) 803-7043
Service (323) 313-0029 (323) 313-0029

Inventory

See all 187 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2021.
Chevrolet of Montebello is dedicated to providing you a hassle free car buying experience through excellent customer care as well as service options. Customer service means more than a great buying experience; it also means quality maintenance for the continued life of your Chevy car, van, truck, or SUV. Whether you need a simple oil change or want to customize your vehicle, contact our parts, and service departments. We are also Cadillac service specialists!
We are the "Number One" Chevrolet Certified Pre-Owned (CPO) sales leader in California!

Service center

Phone number (323) 313-0029

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 31 employees View less employees

Reviews

4.5
(274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet of Montebello from DealerRater.

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5.0

Survey

Was great I would go back to be serviced at this dealer

Dealer response

Arsides, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

5.0

Recruiter/Manager

Daniel Valadez is one of the best out there ,super helpful. He did not disappoint! ??

Dealer response

Sandra, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Montebello. We sincerely value your business and look forward to your next visit!

5.0

Dealership is excellent we have been going there for many

Dealership is excellent we have been going there for many years. And have purchased several cars there

5.0

2500hd

I had a great experience at Chevy Montebello. My sales guy Miguel answered all my questions and was a great help.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

4.0

Great service

Victor Jimenez my service advisor was great. Although narrowing down the issue was frustrating he was helpful every step of the way. Excellent communication!!

Dealer response

Hi. Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

5.0

The Red Machine

Service was great and Efram did an amazing job keeping me posted on the process of my suburban

Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

5.0

pa_navarro@yahoo.com

Very good. Everyone was very polite. They even washed my car.

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Chevrolet of Montebello and we hope to see you again.

1.0

I was especially pleased by the complementary Lyft

I was especially pleased by the complementary Lyft shuttle and the super car wash. That was a very nice touch. Despite that, I am very unhappy with this service call. I brought my 2018 Volt in for 2 things - an oil change and tire rotation. I had a $20 coupon and expected a bill around $150 max. But the Service Rep Chris called to tell me that I was far behind on the "scheduled maintenance", and listed off $1200 worth of additional work that was "overdue and really needed to be done". When I asked why the monthly emails I get from Chevy OnStar had never said anything about any of these "required scheduled" maintenance items, he said that those emails ONLY mention oil life and don't list every service required. He told me that most of these items should have been done at the 30,000 mile mark, and I was already at 45,000. I agreed to those additional services based on his assertion that they were NECESSARY to maintain my vehicle in good condition. Imagine my surprise when I later reviewed the scheduled maintenance items in the owner's manual and found that the only required services at or before 30,000 miles were the engine oil/filter replacement and tire rotation (which are what I brought the car in for) and the cabin air filter. At 45,000 miles the only additional item was replacing the engine air filter. In fact, the Owner's Manual maintenance schedule does not even mention the need for several of the other scheduled maintenance items I paid for. This is the first time I brought my vehicle to Montebello Chevy for service. I brought it in for 2 minor service items that should have totaled around $150, and somehow I left with a bill over $1300. I trusted Chris and took his recommendations for service. He never mentioned that most of these other service items were not required by Chevy, but were simply "recommended by the dealer". I feel betrayed, and do not plan to return to Montebello Chevy. What a spectacular rip-off. Ken Klein UNHAPPY Chevy owner

5.0

Chevy Tahoe 2022

We just purchased our 2022 Tahoe and Casey Allen made the purchase so easy. He was so helpful friendly and professional and we could not thank him enough for his service.

Dealer response

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

1.0

Silverado

Chevy of Montebello sucks worst service ever shady as xxxx

Dealer response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding of your experience. Please reach out to us at (323) 515-1546 at your earliest convenience and we will do our best to resolve this with you.

See all 274 reviews