Reviews
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Was great I would go back to be serviced at this dealer
Arsides, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Recruiter/Manager
Daniel Valadez is one of the best out there ,super helpful. He did not disappoint! ??
Sandra, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Montebello. We sincerely value your business and look forward to your next visit!
Dealership is excellent we have been going there for many
Dealership is excellent we have been going there for many years. And have purchased several cars there
2500hd
I had a great experience at Chevy Montebello. My sales guy Miguel answered all my questions and was a great help.
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service
Victor Jimenez my service advisor was great. Although narrowing down the issue was frustrating he was helpful every step of the way. Excellent communication!!
Hi. Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
The Red Machine
Service was great and Efram did an amazing job keeping me posted on the process of my suburban
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.
pa_navarro@yahoo.com
Very good. Everyone was very polite. They even washed my car.
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Chevrolet of Montebello and we hope to see you again.
I was especially pleased by the complementary Lyft
I was especially pleased by the complementary Lyft shuttle and the super car wash. That was a very nice touch. Despite that, I am very unhappy with this service call. I brought my 2018 Volt in for 2 things - an oil change and tire rotation. I had a $20 coupon and expected a bill around $150 max. But the Service Rep Chris called to tell me that I was far behind on the "scheduled maintenance", and listed off $1200 worth of additional work that was "overdue and really needed to be done". When I asked why the monthly emails I get from Chevy OnStar had never said anything about any of these "required scheduled" maintenance items, he said that those emails ONLY mention oil life and don't list every service required. He told me that most of these items should have been done at the 30,000 mile mark, and I was already at 45,000. I agreed to those additional services based on his assertion that they were NECESSARY to maintain my vehicle in good condition. Imagine my surprise when I later reviewed the scheduled maintenance items in the owner's manual and found that the only required services at or before 30,000 miles were the engine oil/filter replacement and tire rotation (which are what I brought the car in for) and the cabin air filter. At 45,000 miles the only additional item was replacing the engine air filter. In fact, the Owner's Manual maintenance schedule does not even mention the need for several of the other scheduled maintenance items I paid for. This is the first time I brought my vehicle to Montebello Chevy for service. I brought it in for 2 minor service items that should have totaled around $150, and somehow I left with a bill over $1300. I trusted Chris and took his recommendations for service. He never mentioned that most of these other service items were not required by Chevy, but were simply "recommended by the dealer". I feel betrayed, and do not plan to return to Montebello Chevy. What a spectacular rip-off. Ken Klein UNHAPPY Chevy owner
Chevy Tahoe 2022
We just purchased our 2022 Tahoe and Casey Allen made the purchase so easy. He was so helpful friendly and professional and we could not thank him enough for his service.
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Silverado
Chevy of Montebello sucks worst service ever shady as xxxx
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding of your experience. Please reach out to us at (323) 515-1546 at your earliest convenience and we will do our best to resolve this with you.