Reviews
Everyone was so nice and helpful.
Everyone was so nice and helpful. I appreciate your assistance on purchasing my New Chevy Trailblazer. Thank U
Everyone was so nice and helpful.
Everyone was so nice and helpful. I appreciate your assistance on purchasing my New Chevy Trailblazer. Thank U
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service advisor Rene is amazing.
My service advisor Rene is amazing. From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!!
My service advisor Rene is amazing.
My service advisor Rene is amazing. From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service would come back again .
Good service would come back again . This is the second car we got from this location.carlos and Salvador are good people and would deal with them again.
Good service would come back again .
Good service would come back again . This is the second car we got from this location.carlos and Salvador are good people and would deal with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marjorie, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
All the staff I encountered were very friendly and
All the staff I encountered were very friendly and helpful. That said, there were some problems with my new vehicle purchase - pretty simple fixes, but it required two trips back to the dealership and 9 hours waiting to get it sorted. As I mentioned, the staff was very nice, but they didn't seem trained or empowered to resolve the situation efficiently.
All the staff I encountered were very friendly and
All the staff I encountered were very friendly and helpful. That said, there were some problems with my new vehicle purchase - pretty simple fixes, but it required two trips back to the dealership and 9 hours waiting to get it sorted. As I mentioned, the staff was very nice, but they didn't seem trained or empowered to resolve the situation efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Chevrolet of Montebello lied to me they have had my truck
Chevrolet of Montebello lied to me they have had my truck for one month and one week they messed up the first time the first 5 days and didn't fix my truck at all yet they said they did told me to bring it back in they give me a loaner discovered that I need a transmission so they gave me a loaner for a month during this time they cannot locate a transmission for me they tell me that it's not on them it's up to GM General Motors I signed the extended warranty with Chevrolet of Montebello not General Motors now they're calling me and telling me that I need to bring this loner in even though my truck is not fixed and it's not drivable and that either I can take my truck out that's not drivable or rent a car until they fix my truck and they don't know when they're going to fix my truck what kind of service is this they just got to signing an additional warranty it's a contract a binding contract stating I'd have this car for one more month now they're saying they have to take it back they're going against their own word against their own contract I will never bring my truck back to Chevrolet of Montebello and yet my fate of my truck is in their hands I'm trying to get an attorney right now to help me Luis is not a very good service advisor and now he's blaming it on the service manager Jim or James so I don't know exactly who is that fault I just know my truck is not running right they didn't fix my radio and put a new radio in as I said they didn't do nothing to my truck and it's been there for 5 weeks buyers beware before you take your vehicles to Chevrolet of Montebello
Chevrolet of Montebello lied to me they have had my truck
Chevrolet of Montebello lied to me they have had my truck for one month and one week they messed up the first time the first 5 days and didn't fix my truck at all yet they said they did told me to bring it back in they give me a loaner discovered that I need a transmission so they gave me a loaner for a month during this time they cannot locate a transmission for me they tell me that it's not on them it's up to GM General Motors I signed the extended warranty with Chevrolet of Montebello not General Motors now they're calling me and telling me that I need to bring this loner in even though my truck is not fixed and it's not drivable and that either I can take my truck out that's not drivable or rent a car until they fix my truck and they don't know when they're going to fix my truck what kind of service is this they just got to signing an additional warranty it's a contract a binding contract stating I'd have this car for one more month now they're saying they have to take it back they're going against their own word against their own contract I will never bring my truck back to Chevrolet of Montebello and yet my fate of my truck is in their hands I'm trying to get an attorney right now to help me Luis is not a very good service advisor and now he's blaming it on the service manager Jim or James so I don't know exactly who is that fault I just know my truck is not running right they didn't fix my radio and put a new radio in as I said they didn't do nothing to my truck and it's been there for 5 weeks buyers beware before you take your vehicles to Chevrolet of Montebello
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The best customer experience!
The best customer experience! They take care of you! Everyone was friendly and very clean.
The best customer experience!
The best customer experience! They take care of you! Everyone was friendly and very clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sale man kept his us interested in our buy, worked hard
Sale man kept his us interested in our buy, worked hard to get us in our new truck. Very polite and respectful.
Sale man kept his us interested in our buy, worked hard
Sale man kept his us interested in our buy, worked hard to get us in our new truck. Very polite and respectful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eduardo helped out fantastic please come get your son or
Eduardo helped out fantastic please come get your son or daughter there first vehicle here!
Eduardo helped out fantastic please come get your son or
Eduardo helped out fantastic please come get your son or daughter there first vehicle here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
gave me diagnostic but they didn’t fix it and charge
gave me diagnostic but they didn’t fix it and charge almost $3000 I called back to ask if they could fix it and get a rental car and they said I would need to leave the truck 3 more days and then they will see if they could give me a rental
gave me diagnostic but they didn’t fix it and charge
gave me diagnostic but they didn’t fix it and charge almost $3000 I called back to ask if they could fix it and get a rental car and they said I would need to leave the truck 3 more days and then they will see if they could give me a rental
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Seevice was quick.
Seevice was quick. Priced as quoted. Great customer service. Will refer to friends and family.
Seevice was quick.
Seevice was quick. Priced as quoted. Great customer service. Will refer to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair