Reviews
Montebello Chevrolet
Very helpful and satisfying experience really satisfied costumer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet Of Montebello and we hope to see you again soon!
What a joke! Got there around 4:25 for the service. I...
What a joke! Got there around 4:25 for the service. I just need to order some accessories and installation. The guy name Christopher said the service closed already at 4:30pm and asked me to come back tomorrow..... The website says 5pm, I called to the dealer just to confirm, surely the receptionist also said 5pm. I am very upset!! Nice way to lose a customer!! 👏🏻 Also emailed to the GM, I wonder how the management will react to this type of situation.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Truck
Experience was very well handled, Sales person was very professional
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us.
Great experience
Ricky is one of the best sellers here, he was very polite and worked hard to make sure I drive home with a great car. He offered me many options a went the extra mile to service us. You don?t find sellers like him everywhere. Very satisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Dennise was grate took care of my car and was friendly...
Dennise was grate took care of my car and was friendly would recommend to family and friends to come and get service done and ask for Dennise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Camaro 2021
Excellent customer service! I would recommend friends and family at this location Their friendly, professional , and I got the car that I wanted !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Christina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
Floresrandolph11@yahoo.com
Very helpful and informative, the process was also fast and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Randolph, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Christina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
dekayjames@hotmail.com
My salesman, David, was very professional and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don't hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com
xxxx service
recently purchased a new silverado from them and the sales was great but the rest is complete trash. Took my truck in for 1000 mile service and had an open recall on it at the time that they didnt fix during my service. On top of all this while my truck was being serviced it had been done for over an hour and no one ever called me to get it while im sitting in the waiting room, I had to ask several people before they were even able to find my truck. They then called me a couple days later to tell me to bring it in again so they can fix what they should have the first time I argued with them and told them to provide me with a gas card as i live over 30 mins away from the dealership and this should have been taken care of when took it in for the initial service. I've sent several emails and called in several times with 0 response from anyone there, I would go purchase your chevy elsewhere if i were you
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The representatives don't even care about the customers
I wait 5 1/2 hours just for service (oil change) I understand pandemic time but that is why they make you schedule and if they take longer should provide a loner car, just customer satisfaction what they don;t really care
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair