Reviews
Write a reviewPerfect Service
I searched for weeks looking for a clean and dependable vehicle and was getting very discouraged at what i saw for sale in the surrounding areas. I hated wasting my time listening to sales pitches from numerous car salesmen! I stopped in Bailey's because this car dealership has so many vehicles to choose from and prices are very reasonable! I bought a jeep liberty that was clean and very dependable! This dealership went out of his way to accommodate our needs with honest and fast service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cars are mostly from other dealers....
Bailey normally gets his cars from other dealers in the area that don't want to put them on their lot due to high mileage or condition. Always a good idea to inspect the car in person and not rely on the pics on their site.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Satisfied Customer
We visited this dealership in late April and found 2 vehicles that we were interested in. Long story short we traded a pick-up in and got a dodge caravan. granted it had some minor issues but has been a all around good vehicle. We also purchased a nissan pathfinder and have excellent results. The main thing about this dealership is people need to be knowledable mechanicly before even going there. Most of the vehicles they have are trade-ins or auction purchases thats why you get what you buy. Remember they give you the option to take the vehicle to a certified mechanic or bring one with you. Also do research on the vehicle your interested find out what its known issues are or could be, google worked for us. As for the people that work there they are not to blame for a crappy vehicle they are just doing their job by selling you the vehicle you wanted. We would definately do business with this dealership again and may who knows. We also recommended them to friends which also purchased a car and are still happy with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worse than expectation,wasting time to go there!
I went there and looking for a car that i already seen in the website. They just asked me to find out by myself. It was okay for me,but when i found i was very disappointed to see the car. It was like a junk. They always sell cars 'as is'. No repair,no cleaning. I drove the car in the parking lot then i found its AC is totally not working!they even didn't mention it when i went their and also in the website.Side window was very rusty and some part of leather went off and teared a part.Inside the car was very dirty. They have lots of cars but most of them are junk.The shop looks like small brick factory from outside or a garage with tin sheds,is not attractive at all.For me,the outlook of car or shop was not important though. I just wanted a good car. But the car had problem and they didn't even know or acted like they don't know. When we told the dealer about cooler,he went out with the car to make it work,kept us waiting for one hour. When we are almost deciding to leave,he came and said no AC doesn't work.Overall it was just wasting time going there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Are you serious
My boyfriend and his roommate went down to look at a car. They got out of there vehicle and literally two seconds after they got out. The owner himself took it upon his self to question if there of age, judged them, threatened the cops on them, and told them that they needed to leave. Literally all they wanted to do was look at a car. There was no hi how are you, no what can I help you with. Nothing. It was get out before I call the cops. Some customer service. They have horrible cars, you don't get a warranty, and they don't check for issues. You get the car as is. They don't care if it breaks on you as your driving it away either. That whole place is a joke. I'm surprised they still get business. Save your money and use it somewhere else. Somewhere that's worth it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Good dealership
I have purchased from Bailey's before and will buy a vehicle from them again. The car lot is set up similiar to a car auction style of purchase. You walk the lot, see a vehicle that you like and negotiate the price. It's better to visit Bailey's in person and visually inspect for yourself versus e mails, phone calls, etc. In closing, look "outside the box" on the how the vehicle will look once it's detailed. Regardless of who you buy a vehicle from, I recommend that you take it to a mechanic of YOUR choosing, and get a professional opinion of the vehicle of it's running condition. Andre' Rocky Mount, virginia
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great customer service
The guys are so nice and are willing to let you drive every driveable vehicle on the lot. If the feel the car isn't safe to drive they let you know. I wasn't sure of what kind of car I wanted but every car I requested to drive they let me! The guys are so friendly and even let me take the a Pontiac I was interested in to my mechanic to see why it wasn't shifting correctly. I did not get the Aztec due the work I would have to do to it bit I did find a nice Nissan for a reasonable price. If you have time to look, and are willing to do a little investigation before purchase, you may find what tour looking for at Baileys auto! Also Bill is the best sells man I've ever come in contact with in my life.he assisted me while i was there!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
no financing
They had a lot of cars I liked;but didn't have the money to pay for it straight out. I couldn't afford a monthly payment or even a down payment elsewhere so I really thought they could help me out; I sure was wrong.
- Customer service 5.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
great service
ok ive read the other reviews and yall are not giving these people any credit, yes they are busy, yes they have alot of cars, so if your looking for someone to hold your hand through all of it maybe this isnt the place for you, BUT, if you have the patience and time to actually go out on the lot and look and do some of the work for yourself, YES you can find a good car, the guys were very friendly and the little lady in the office had a great attitude even though it was way past quitting time, so YES i had a great expierence with baileys auto!!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Too little too late
I emailed through cars.com, it took this dealer 3 days to reply with not enough details, car was purchased elsewhere by then. Why advertise, if you can't read or reply to emails.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase