Reviews
Aaron is an excellent mechanic, I got the best service I've ever gotten from this place from him
Aaron is an excellent mechanic, I got the best service I've ever gotten from this place from him
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback about our service. Thank you for choosing All Star Ford.
I always get treated professionally when I go to All Star Ford. I called at 12:30 in the afternoon so that could be there in 45 minutes. Anything available they said come on down I was there for about an hour and 20 minutes. Took care of my vehicles on my way. I love the Customer Service and I say thank you to everyone work there.
I always get treated professionally when I go to All Star Ford. I called at 12:30 in the afternoon so that could be there in 45 minutes. Anything available they said come on down I was there for about an hour and 20 minutes. Took care of my vehicles on my way. I love the Customer Service and I say thank you to everyone work there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with All Star Ford. We appreciate your kind words about our customer service and are glad we could assist you efficiently. Your feedback is valued.
The communication of Allstar was the Best I’ve experienced in years! Eric Laviolette, Service Advisor, is a BIG plus on the Communication! Thanks to All Staff at All-Star FORD
The communication of Allstar was the Best I’ve experienced in years! Eric Laviolette, Service Advisor, is a BIG plus on the Communication! Thanks to All Staff at All-Star FORD
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback on our communication. Our team at All Star Ford values clear and timely updates. Thank you for recognizing their efforts.
Free pickup and return is really convenient. Work is always done with care. Best dealer I have ever delt with.
Free pickup and return is really convenient. Work is always done with care. Best dealer I have ever delt with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our free pickup and return service. We appreciate your trust in All Star Ford and are glad to hear about your positive experience with our team.
Has always provided top quality service on my vehicles. My service advisor, Anthony Garza, is always professional and helpful!
Has always provided top quality service on my vehicles. My service advisor, Anthony Garza, is always professional and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the quality service at All Star Ford. We appreciate your continued trust in our team.
Great experience every time. They always explain clearly through the needs of my car. Marcos is very kind and professional.
Great experience every time. They always explain clearly through the needs of my car. Marcos is very kind and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. We appreciate you recognizing our team's clear communication and professionalism at All Star Ford.
I am pleased with their services. I walked in to make an appointment. I was given a next day appointment which was great. When I explained the problems I had with my vehicle, I was assured that it would be taken care of and not to worry. I received calls with updates on my vehicle. It was repaired within 24 hours. I was greeted with courtesy, respect and felt welcomed. Their shuttle took me to my destination. The following day, I received a call informing my vehicle was ready. Instead of me requesting a shuttle pickup, they brought my vehicle to my location. I was happy and impressed. I will definitely take my vehicle back. Their services are great!👍🏾
I am pleased with their services. I walked in to make an appointment. I was given a next day appointment which was great. When I explained the problems I had with my vehicle, I was assured that it would be taken care of and not to worry. I received calls with updates on my vehicle. It was repaired within 24 hours. I was greeted with courtesy, respect and felt welcomed. Their shuttle took me to my destination. The following day, I received a call informing my vehicle was ready. Instead of me requesting a shuttle pickup, they brought my vehicle to my location. I was happy and impressed. I will definitely take my vehicle back. Their services are great!👍🏾
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with All Star Ford. We appreciate your detailed feedback and are glad our team could assist you promptly and courteously. Your satisfaction is important to us.
Absolutely disgusting service. PLEASE go somewhere else. I was warned by others to avoid this dealership, but tried anyways. My vehicle has been in for multiple recalls. First, the rear differential. They addressed that, and right after I picked it up, the exhaust hanger broke off (this was apparently another recall they ignored) had to bring it back. Should have been my first sign. Second, brought in for maintenance, oil change, cabin filter etc, they managed to break my glove box and slammed it shut and apparently hoped I wouldn’t notice. They broke it bad enough to where it was in the shop for 2 more days to deal with it. Third and final straw that lead me to leave this review, we purchased the extremely expensive extended warranty (almost 10% of the vehicle new cost) to 100k miles. This car has 32k miles and is 5 years old. Brought it in with an oil leak on the rear differential. come to find out that the differential vent tube had come off and just needed to be stuck back on. No big deal, right? Eric tells me it’s “not under warranty because there’s nothing to fix” and decided I owe them $275.00 diagnoses fee. I figured I reason with him in person. We come in to retrieve the car and I ask him “do you think this is right” and he tells me “I don’t make the rules” and “I can’t go over the managers head” who was not available, go figure. After some back and forth, we pay our xx bill and leave. Absolutely disgusting service. PLEASE go somewhere else.
Absolutely disgusting service. PLEASE go somewhere else. I was warned by others to avoid this dealership, but tried anyways. My vehicle has been in for multiple recalls. First, the rear differential. They addressed that, and right after I picked it up, the exhaust hanger broke off (this was apparently another recall they ignored) had to bring it back. Should have been my first sign. Second, brought in for maintenance, oil change, cabin filter etc, they managed to break my glove box and slammed it shut and apparently hoped I wouldn’t notice. They broke it bad enough to where it was in the shop for 2 more days to deal with it. Third and final straw that lead me to leave this review, we purchased the extremely expensive extended warranty (almost 10% of the vehicle new cost) to 100k miles. This car has 32k miles and is 5 years old. Brought it in with an oil leak on the rear differential. come to find out that the differential vent tube had come off and just needed to be stuck back on. No big deal, right? Eric tells me it’s “not under warranty because there’s nothing to fix” and decided I owe them $275.00 diagnoses fee. I figured I reason with him in person. We come in to retrieve the car and I ask him “do you think this is right” and he tells me “I don’t make the rules” and “I can’t go over the managers head” who was not available, go figure. After some back and forth, we pay our xx bill and leave. Absolutely disgusting service. PLEASE go somewhere else.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Outstanding buying experience. Tristan and Greg were great.Jocelyn in finance super. Great experience. Would recommend them to all.
Outstanding buying experience. Tristan and Greg were great.Jocelyn in finance super. Great experience. Would recommend them to all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team at All Star Ford. We appreciate your recommendation and are glad to hear the buying process went well.
Excellent service and customer supports. On time and done on the estimated time, very good approach when I showed up
Excellent service and customer supports. On time and done on the estimated time, very good approach when I showed up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing our team's timely service and support. We appreciate your feedback at All Star Ford.