Reviews
Write a reviewOil change service
Made an appointment prior to service. They got me right in and right out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Lois Grant
I had a nice experience with the dealer and my car was ready before the allotted time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithos Toyota
Salesman Tom Delaney did a superb job for me. He is extremely knowledgable about the product he sells and very pleasant to deal with. He was fair and courteous at all times. I could not be happier with his superlative service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
recall repairs....or lack thereof
If it were not for Kim Fox at Lithia Toyota Missoula MT, I still would not have my spare tire carrier replaced. I went to my dealership in 8/'16 with my recall notice. It was deemed that I would need mine replaced due to excessive corrosion. For 6 month sent numerous emails to many service people at Lithia Toyota Missoula with no response as to why my vehicle was not getting taken care of. Finally last week I met Kim and emailed her with my concerns and not 20 minutes later had a reply as to why it had taken so long. 1 email...and my question was answered. Too bad there aren't 50 of her working at Lithia Toyota Missoula, if there was no one would want to go anywhere else.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
4Runner
Everyone was patient. Good experience. Happy to have the 4Runner!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
15,000-mile maintenance, 2014 Toyota Prius
The service was very good. Everyone I dealt with was courteous and professional, and I didn't have to wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Servicing
Paul did his usual excellent job! So glad the t.v. was off and there was a wide selection of reading materials. Coffee was good. Thanks for the free car wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gordon Rungborg
Thank You for the service on my CamryHybrid. The waiting area for us was appreciated and the people were friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Lithia, is a beautiful shop and I have had good service every time I go in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customere
My wife and I was very pleased with our dealings with L Toyota John & Judy Hewitt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase