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Lithia Toyota of Missoula

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (591 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2016 Prius

Thank you Brian for a easy buying experience for Dharla..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

The service manager was very helpful. The appointment exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

i went in for an oil change without an appointment and got my vehicle in right away and was ready to pick up within the hour. Exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Car purchase

Was given a price via text that was honored when I drove up from Spokane to take delivery of the vehicle. I asked the Salesman to have everything ready at the time I arrived and it was washed and ready to go. When the salesman heard I would rent a car to get to your city he offered to pick me up and that was a nice touch. Simple quick in-and-out process - nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service as usual!

I have purchased three new cars from Lithia Toyota and had them serviced at Lithia. Always on time and quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

I brought our 4Runner in for service thinking that we needed a number of mileage services on the car. Shane called to remind me that we had already taken care of two of the three so instead of doing those again, we only had the one service we needed done. I was very appreciative of the fact that Shane was on top of what we needed and was honest with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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ALWAYS!

I've been dealing with Lithia since they first came to Missoula and have always had great service and have bought a few vehicles from them. Always been treated right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Slick

Super attentive staff but most importantly, surprisingly excellent coffee every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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10K service on RAV4 hybrid

Comfortable waiting area, courteous staff, received coupon for a car wash at the end of the session.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lithia Toyota oil change, Missoula, Montana

Service is always prompt and efficient. Love that free car wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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