Williams Buick GMC

Reviews

4.8 out of 5 4.8
124 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 9, 2018

    Paul Grant was so friendly, knowledgeable and professional. I never felt pressured to buy. He answered all my questions honestly and was compassionate... to my situation.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us this review! We are so glad to hear you enjoyed your experience with us. We hope to see you again soon!

  • 5.0 out of 5
    March 31, 2018

    Paul Grant was a pleasure to deal with. VERY professional and knowledgeable. I would recommend anyone that wants true transparency and honesty, to see... Paul Grant with WilliamsBuickGMC

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us this review!

  • May 30, 2017

    Our GMC Acadia Denalli broke down at the house. GMC roadside assistance picked up the car and at no charge took it to the dealer. Upon arrival they immediately... called me and within a couple of hours had a diagnostic. I did not have to be calling them or following up at all. Excellent experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    March 25, 2018

    got in and out quickly.......................................................................................

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thanks for the great 4-star rating! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for ta...king the time to let us know how we're doing.

  • 5.0 out of 5
    March 21, 2018

    All good! Thank you with your friendly service. I wish you would at least wash my vehicle when it is serviced?

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

  • 5.0 out of 5
    January 17, 2018

    Buying a car at Williams Buick was an excellent experience because the salesman Gene Simmons made it excellent. He is very knowledgeable about the cars... and the process in buying a car. He was very friendly and courteous. He did all he could to help us at in every way. I would recommend him to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Stanley, thank you so much for choosing Williams Buick GMC. We appreciate you taking the time to leave us such a kind review. We are so glad we were a...ble to help you find the perfect vehicle for you and your family. We trust that you are enjoying your new car and we hope to see you again next time!

  • 5.0 out of 5
    January 5, 2018

    Purchased a new GMC Yukon Denali and was very pleased with the purchasing experience. Salesman, Gene Simmons was very professional and personable. Willing... to help make the purchase a reality!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this review! We appreciate your business and thank you for choosing Williams Buick GMC! We hope you are enjo...ying your new vehicle and hope to see you again next time.

  • 4.0 out of 5
    December 21, 2017

    Salesperson Mac was friendly and helpful, and helped us decide on a new Acadia Limited. The sales negotiations were typical. The dealership "tacked on"... a $2000 extended powertrain warranty without disclosing it (they just added it to the MSRP price - I had to check on this and have it removed). They also tried to sell us a $600 "Datadot" warranty, that pays you $2500 if you car is stolen and not recovered (why would anyone want this)? Then there was a back and forth about final price, but the General Manager ended up agreeing to our terms (they were reasonable) and the sale was made. There was water in the right rear taillight, but after discussion, the service manager agreed to replace it (car is new) - the repair took 1/2 hour...excellent service. Overall the experience was as good as any dealership - just be careful what they are putting on the sales agreement to make sure you want what they want you to want!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Don, thank you for taking the time to leave us this review. We're glad you were ultimately satisfied with your experience and hope you are enjoying yo...ur new vehicle! We hope to see you again next time.

  • 5.0 out of 5
    December 18, 2017

    All visits to Williams Buick are pleasant experiences. The facility is well kept and always clean. The personnel are always respectful and courteous.... I have been a patriot of this business for several years. They have earned my respect and trust.

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dean, thank you so much for taking the time to leave us this review. We appreciate your loyalty and are lucky to have you as a repeat customer! We loo...k forward to seeing you next time at Williams Buick GMC!

  • 5.0 out of 5
    December 13, 2017

    Excellent customer service. Very friendly and accommodating staff.

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    Does recommend this dealer
    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donna, thank you for taking the time to leave us this feedback, we appreciate it very much! Thank you for your business, it was a pleasure working wit...h you. We look forward to seeing you again!

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Williams Buick GMC

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