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Williams Buick GMC

(544 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This was a very great experience.

This was a very great experience. The staff was very friendly and nice and very knowledgeable. They made me feel comfortable with the buying process very and answered all of my questions. My salesperson was Awesome ?

This was a very great experience.

This was a very great experience. The staff was very friendly and nice and very knowledgeable. They made me feel comfortable with the buying process very and answered all of my questions. My salesperson was Awesome ?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This dealership and staff are personable, professional

This dealership and staff are personable, professional and absolutely wonderful to work with…in every detail!

This dealership and staff are personable, professional

This dealership and staff are personable, professional and absolutely wonderful to work with…in every detail!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fast efficient and courtesy representatives, William was

Fast efficient and courtesy representatives, William was very very helpful, would highly recommend their services

Fast efficient and courtesy representatives, William was

Fast efficient and courtesy representatives, William was very very helpful, would highly recommend their services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This was my first purchase an they made the process

This was my first purchase an they made the process smooth! Happy with my car

This was my first purchase an they made the process

This was my first purchase an they made the process smooth! Happy with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The teams are professional and listen to the reason why I

The teams are professional and listen to the reason why I wanted to bring my car in to be checked.

The teams are professional and listen to the reason why I

The teams are professional and listen to the reason why I wanted to bring my car in to be checked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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their employees are rude and lie about how they're not

their employees are rude and lie about how they're not available when they are. I took my transmission there for repair and they put used one in that was broken. I had requested a new one but the used one was cheaper so the warranty company wanted to use one. I told them to inspect it and made sure it worked before they gave it back to me and they said they test drove it. Clearly not because the new transmission is even more broken than the old one. It goes 8,000 RPMs at 20 mph and doesn't even shift. I've had this multiple times after picking the car back up. They were paid for a new transmission and labor but I don't think they did anything at all other than sit on my car for a month and a half at the shop and do nothing. The transmission that they put in my car that was new does not work. I had instructed them to request a new one with the warranty company or to make sure that they used one worked before they put it in. They just put a broken transmission in and charge me thousands of dollars. They put me out of work for a month and a half just to laugh at me and not fix my car and put a broken part in when I explicitly instructed them not to and to check it to make sure that it worked. They don't fix cars they just charge you thousands of dollars and don't even put a new part in they probably stole my new transmission. why does my car not shift if they just put a new transmission in? Everybody there has a nasty attitude and they don't even fix your transmission after they charge you thousands of dollars. They Ara ripoff do not go there and spend 5 or 10,000 for a new transmission because they won't fix it.

their employees are rude and lie about how they're not

their employees are rude and lie about how they're not available when they are. I took my transmission there for repair and they put used one in that was broken. I had requested a new one but the used one was cheaper so the warranty company wanted to use one. I told them to inspect it and made sure it worked before they gave it back to me and they said they test drove it. Clearly not because the new transmission is even more broken than the old one. It goes 8,000 RPMs at 20 mph and doesn't even shift. I've had this multiple times after picking the car back up. They were paid for a new transmission and labor but I don't think they did anything at all other than sit on my car for a month and a half at the shop and do nothing. The transmission that they put in my car that was new does not work. I had instructed them to request a new one with the warranty company or to make sure that they used one worked before they put it in. They just put a broken transmission in and charge me thousands of dollars. They put me out of work for a month and a half just to laugh at me and not fix my car and put a broken part in when I explicitly instructed them not to and to check it to make sure that it worked. They don't fix cars they just charge you thousands of dollars and don't even put a new part in they probably stole my new transmission. why does my car not shift if they just put a new transmission in? Everybody there has a nasty attitude and they don't even fix your transmission after they charge you thousands of dollars. They Ara ripoff do not go there and spend 5 or 10,000 for a new transmission because they won't fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional service at Williams Buick GMC!

Exceptional service at Williams Buick GMC! Jerome West provided a seamless and professional experience. His dedication to excellence made the entire process effortless and enjoyable. Highly recommend for anyone seeking a superior dealership experience!

Exceptional service at Williams Buick GMC!

Exceptional service at Williams Buick GMC! Jerome West provided a seamless and professional experience. His dedication to excellence made the entire process effortless and enjoyable. Highly recommend for anyone seeking a superior dealership experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Williams Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Have always enjoyed dealing with Williams Buick GMC and

Have always enjoyed dealing with Williams Buick GMC and recently got my 6th straight car with them. Meredith Terrell and the Finance Mgr (sorry don'trecall his name), my new car consultant, was a delight and she was extremely knowledgeable of procedures and the bells and whistles on the Acadia I was interested in. Just another great experience at Williams Buick GMC. THANK YOU!

Have always enjoyed dealing with Williams Buick GMC and

Have always enjoyed dealing with Williams Buick GMC and recently got my 6th straight car with them. Meredith Terrell and the Finance Mgr (sorry don'trecall his name), my new car consultant, was a delight and she was extremely knowledgeable of procedures and the bells and whistles on the Acadia I was interested in. Just another great experience at Williams Buick GMC. THANK YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Would 100% work with Meredith Terrell again!

Would 100% work with Meredith Terrell again! She was amazing and got us what we wanted!

Would 100% work with Meredith Terrell again!

Would 100% work with Meredith Terrell again! She was amazing and got us what we wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had 30,000 service performed on my Yukon.

Had 30,000 service performed on my Yukon. Will was a pleasure to deal with. Clearly explained everything being done and vehicle was ready when promised. Very professionally run operation.

Had 30,000 service performed on my Yukon.

Had 30,000 service performed on my Yukon. Will was a pleasure to deal with. Clearly explained everything being done and vehicle was ready when promised. Very professionally run operation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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