Reviews
Write a reviewGreat Service
My oil was changed and inspection done in a timely manor. I purchased my car here as well and overall it has been a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sonya, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota of OKC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Quality of work
knowledge of people who work there. Quality of work. Keep you informed of what needs to be done in future visits.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Service
My Service Tech TJ Campbell. He's always very pleasant and helpful. He's the best person working there. Thanks for the great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear TJ and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Service Department
TJ, my service advisor was easy to work with and helped me review the maintenance due. He was able to get me scheduled on the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you, Jacqueline Cagle, Variable Operations, 405-506-6259 or email jacquelinecagle@jimnortontoyotaokc.com.
did not have to wait, service was fast
Service you can trust because they deal with Toyotas every day. They know what to look for while servicing your car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Happy to have gone to Jim Norton Toyota
Close to home!! Friendly advisor Loy. Clean facilities. Not hoping to be back too often but if I am, good to know I'll be taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great service
Chris featherstone took excellent care of me, explained things in a simple way that I could understand. ( I’m a woman, I don’t know much about cars). My car needed extra repair so he made sure the parts were in and that I had a rental car in the mean time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear that you had an excellent experience with Chris and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Thank you, Jacqueline Cagle, Variable Operations, 405-506-6259 or email jacquelinecagle@jimnortontoyotaokc.com
Great Service Department
I’ve worked with TJ many times. He is very helpful and informative. I would really recommend this dealership service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you, Jacqueline Cagle, Variable Operations, 405-506-6259 or email jacquelinecagle@jimnortontoyotaokc.com
Great service
Speedy service, everyone is very friendly, they greet you as soon as you get there. Prompt service. Would recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Fast and Friendly service
Fast and friendly service! I do recommend that you make an appointment. I always do and you get in and out fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com