Reviews
Write a reviewSurptise!!
Easy and prompt process. Previous visits have all been very good. They forgot to bring my vehicle around this time. I had to ask for the keys and find my vehicle out back.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great service
Craig...nice and considerate of my time and needs. May the next visit be the same way. Thank you all for your hard work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great overall experience
The sales staff was very helpful. Barry was our salesman and he was super helpful in every way. We had some changes made to the Tacoma and the service area was very clean and the service team was very fast and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Service
Anthony was very friendly/helpful and my vehicle was serviced promptly! Highly recommend as they go above and beyond to help meet your needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Customer Service
Timeliness, it was a quick service. The agents were friendly and proffesional.The only thing that suprised me was one agent said they forgot their wallet in my car.l serched for it but never found it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great people and great dealership
TJ Campbell has been our service advisor for over 3 years now and always goes above and beyond to help us, and we greatly appreciate it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Service
The service received was quick and without any issues. The service consultant was extremely knowledgeable and helpful concerning the service being performed on my car and what will be performed at my next service appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Service. No unnecessary charges
Quick in and out. Comfortable waiting space. Friendly interactions with staff. Most of all, not changing filter box it could wait til next time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great Service and Attentive Sales Crew
Tommy Irisoanga was my sales person and he was very attentive to my my needs. A staff person did not walk past me when I was waiting on paperwork without stopping to check and see if I needed anything. Excellent customer service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Great service!!!!!
Sales staff were very personable and made every attempt to help me. Was able to get the vehicle I wanted at a fair to both sides price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com