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Pacific BMW

(4,236 reviews)
Visit Pacific BMW
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed

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New (818) 937-0209 (818) 937-0209
Used (818) 937-0186 (818) 937-0186
Service (818) 296-0203 (818) 296-0203

Inventory

See all 565 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 1998.
Since 1982 our family owned dealership has been serving customers in the Glendale area. We love working in SoCal and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from the latest manufacturer information Opens in New Window and we will tell you everything that you want to know about the car buying process.
Practicality Performance and Style

Service center

Phone number (818) 296-0203

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 45 employees View less employees

Reviews

(4,236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacific BMW from DealerRater.

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Worst place to go they won’t fix your car they will blame

Worst place to go they won’t fix your car they will blame it on you

Worst place to go they won’t fix your car they will blame

Worst place to go they won’t fix your car they will blame it on you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Once I was informed car was ready for pick up, I still

Once I was informed car was ready for pick up, I still had to wait more than 30 min for my vehicle.

Once I was informed car was ready for pick up, I still

Once I was informed car was ready for pick up, I still had to wait more than 30 min for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Everything was great except the negotiations over $183.

Everything was great except the negotiations over $183.00 discount to get the full desired discount on the vehicle but the guys still made it happen, for which we are grateful for.

Everything was great except the negotiations over $183.

Everything was great except the negotiations over $183.00 discount to get the full desired discount on the vehicle but the guys still made it happen, for which we are grateful for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The customer service team provide exceptional service.

The customer service team provide exceptional service.I was extremely happy/satisfied with the service.

The customer service team provide exceptional service.

The customer service team provide exceptional service.I was extremely happy/satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Galo is and always has been the reason I go to this

Galo is and always has been the reason I go to this service center for BMW. He is a trusted advisor and provides the kind of personal service and care that nurtures a long term business relationship.

Galo is and always has been the reason I go to this

Galo is and always has been the reason I go to this service center for BMW. He is a trusted advisor and provides the kind of personal service and care that nurtures a long term business relationship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Fast and efficient recall service, as well as a couple of

Fast and efficient recall service, as well as a couple of items checked for me. The loaner car made the process very convenient and they worked within my schedule. Great service!

Fast and efficient recall service, as well as a couple of

Fast and efficient recall service, as well as a couple of items checked for me. The loaner car made the process very convenient and they worked within my schedule. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I love coming here , I get treated with respect and I

I love coming here , I get treated with respect and I know I’m in good hands . Every body is very nice !

I love coming here , I get treated with respect and I

I love coming here , I get treated with respect and I know I’m in good hands . Every body is very nice !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent customer service.

Excellent customer service. Manny is always attentive, and answers all of my questions. Definitely returning for car service.

Excellent customer service.

Excellent customer service. Manny is always attentive, and answers all of my questions. Definitely returning for car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Robert has been great from day 1.

Robert has been great from day 1. Great communication and follow through on everything he said he would do.

Robert has been great from day 1.

Robert has been great from day 1. Great communication and follow through on everything he said he would do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Robert very knowledgeable and helpful.

Robert very knowledgeable and helpful. (Didn't meet Arsen directly). Many useful tips on completing the purchase. Finance department very helpful and direct. Appreciate their help. (Legitstreetcars)

Robert very knowledgeable and helpful.

Robert very knowledgeable and helpful. (Didn't meet Arsen directly). Many useful tips on completing the purchase. Finance department very helpful and direct. Appreciate their help. (Legitstreetcars)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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