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Reviews

Average Ratings

4.9
352 lifetime reviews.
  • Great Services

    Couldn't have been a better experience. They worked to get me the best deal with the best service!!!


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    Couldn't have been a better experience. They worked to get me the best deal with the best service!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pacific BMW

    The BMW I have now is my third one since 1987. When I have had my vehicles serviced I have been very satisfied. My last service visit in March of ...


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    The BMW I have now is my third one since 1987. When I have had my vehicles serviced I have been very satisfied. My last service visit in March of 2017 what I expected of Pacific BMW. Ms. Amie Gasabyan was my service advisor who I always have a pleasure working with. She is professional, always keeps me informed, and provides courteous and efficient service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Serj was great to work with

    I met Serj to look at a car they had advertised. He was easy to work with, no pressure, and was very knowledgeable. He stayed late past his shif...


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    I met Serj to look at a car they had advertised. He was easy to work with, no pressure, and was very knowledgeable. He stayed late past his shift to accommodate my schedule. Two days later we needed to clean up some paperwork and he came in on his day off. First rate service and he was honest throughout the process. We also received assistance from Alex was was also quite helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BMW ,2014 , 328i

    Hi .my name is Christie just purchased BMW 2014 328i for my daughter.n she loves this car so much .i looked up on the internet n manager Serf and...


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    Hi .my name is Christie just purchased BMW 2014 328i for my daughter.n she loves this car so much .i looked up on the internet n manager Serf and his Assistant Alex help us a lot from A to Z when we went to c them at the dealer .i highly recommended go to pacific dealer and ask for Serf manager and his assistant Alex .once again thank you so much for helping us to find the car we wants

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Succesfully

    my Transaction was Successfully and i look forward to shop with you guys again Thanks....


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    my Transaction was Successfully and i look forward to shop with you guys again Thanks....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Internet sales

    Katherine was beyond helpful in guiding my request to the appropriate person. Even tho I didn't work out a deal, she followed up to check on my sa...

    Dealer Response

    Hi Carlos, Thank you for taking the time to review our business. It's great to read that Pacific BMW was able to assist you and followed up with...


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    Katherine was beyond helpful in guiding my request to the appropriate person. Even tho I didn't work out a deal, she followed up to check on my satisfaction and experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Carlos, Thank you for taking the time to review our business. It's great to read that Pacific BMW was able to assist you and followed up with you regarding your experience. We look forward to being able to help you again in the future!Carlos C., thank you for taking the time to leave us feedback. All the best, Janice Santa Ana Manager of Client & Concierge Services


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  • Great Dealership

    Friendly dealership and great experience with Steven, Internet Sales presentative, regarding the model I wanted.


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    Friendly dealership and great experience with Steven, Internet Sales presentative, regarding the model I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Thank you to Marco Fausto and his mechanics team.

    Thank you to Marco Fausto and his mechanics team. Marco was extremely polite, professional and fair. Marco is an asset to BMW USA, he represent t...


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    Thank you to Marco Fausto and his mechanics team. Marco was extremely polite, professional and fair. Marco is an asset to BMW USA, he represent the spirit of quality and service that BMW has. Go Marco Fausto

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Pleasant Experience

    Great dealership with friendly, personable, and attentive team members.


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    Great dealership with friendly, personable, and attentive team members.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service.

    All staffs are two thumbs up! Great services all the time!!!


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    All staffs are two thumbs up! Great services all the time!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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