Franklin Auto Sales

It may seem like I rated this very high but I can honestly say that after 13 years in the service and 7 different duty stations Edwardo is the most ol...d fashioned, honest, treat you like a human being not another sale business man I've met in a very long time. The out side of his establishment isn't fancy by any means and at first glance you'd probably drive by. There's a reason he's been there for over 20 years and I for one am thankful I stopped. He is firm on his price, but his customer service makes up for it by far. I noticed 3 separate items I wanted to have fixed after purchase was made.(nothing mechanical, just cosmetic) Before I had a chance to ask, he said he would make them at his expense. We talked about politics, football, and family. There was no pressure, he even offered to pick my new truck up from my home to make it easier on my wife and I who just had a newborn. The only knock on him is that he's a cowboys fan. I'd be proud to consider him a friend. I know this sounds like a employee written review but it isn't, I'm just a very pleased customer that feels like this review is the least I could do for him.

I purchased a vehicle and worked with Eduardo who was very helpful and friendly. I was satisfied with the price due to the exceptional condition and u...nique care history of this car. Because I am hundreds of miles from El Paso I relied on dealership photos, a carfax, and Eduardo's honesty in representing the vehicle to make a purchase decision without actually seeing the car in person. When the car arrived I was not disappointed! They even repaired an interior blemish at their own offering and expense and filled the gas tank. What a great feeling to deal long distance with such nice people and who honor their word. Note that although I did not visit the premises I rated the facilities high because the lot was always manned to receive calls, looked clean and well maintained, had a security fence, and used overhead sunscreens to protect the cars. I sensed pride in the property and business. Thank You!

I traded a vehicle for a used Toyota and received close to $2k more for it than what other dealers were willing to give. I could've received more if ...I would have sold it myself, but didn't want to deal with that. This was a hassle free trade. Took Toyota to a private mechanic, no issues with it.