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Dwayne Lane's Arlington Chevrolet

(184 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed

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Reviews

(184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I Purchased/ordered hard bed cover thru the parts

I Purchased/ordered hard bed cover thru the parts department. Service department them installed bedcover. I was told it could take up to 4 hrs. Took less time. Only about an hr. I'm very pleased on how it looks on my truck!!! Thank you!!!

I Purchased/ordered hard bed cover thru the parts

I Purchased/ordered hard bed cover thru the parts department. Service department them installed bedcover. I was told it could take up to 4 hrs. Took less time. Only about an hr. I'm very pleased on how it looks on my truck!!! Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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From the sales person, Kyle to financial person,

From the sales person, Kyle to financial person, Gabrielle and service department all were courteous and very helpful. I was referred by a friend and have referred others.

From the sales person, Kyle to financial person,

From the sales person, Kyle to financial person, Gabrielle and service department all were courteous and very helpful. I was referred by a friend and have referred others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Spent over 14,000 dollars on my 2013 Verano and got it

Spent over 14,000 dollars on my 2013 Verano and got it back with a dead battery. Had to take it to another mechanic who found the alternator failing. Spent more money on fixing the alternator and all connections to the new battery that I had to buy.

Spent over 14,000 dollars on my 2013 Verano and got it

Spent over 14,000 dollars on my 2013 Verano and got it back with a dead battery. Had to take it to another mechanic who found the alternator failing. Spent more money on fixing the alternator and all connections to the new battery that I had to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Nice to deal with.

Nice to deal with. This is my 3rd vehicle purchased from Dwane lanes. Will purchase here again.

Nice to deal with.

Nice to deal with. This is my 3rd vehicle purchased from Dwane lanes. Will purchase here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Found a great vehicle for a great price, Kyle is a great

Found a great vehicle for a great price, Kyle is a great employee, also shout out to the sales manger and finance. Out standing service

Found a great vehicle for a great price, Kyle is a great

Found a great vehicle for a great price, Kyle is a great employee, also shout out to the sales manger and finance. Out standing service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Used to love coming here, Jason in the service department

Used to love coming here, Jason in the service department was wonderful, exceptional service. If you want good service go anywhere else. I brought my car in for an oil change they tore my car apart without giving warning of the time it would be apart. Now 5 days later they can't even provide me with a car that will seat my children safely. They are unable to provide an estimate for my car to be ready because they don't have a mechanic available to put it together.

Used to love coming here, Jason in the service department

Used to love coming here, Jason in the service department was wonderful, exceptional service. If you want good service go anywhere else. I brought my car in for an oil change they tore my car apart without giving warning of the time it would be apart. Now 5 days later they can't even provide me with a car that will seat my children safely. They are unable to provide an estimate for my car to be ready because they don't have a mechanic available to put it together.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Had a great experience and will definitely go through

Had a great experience and will definitely go through them again. Thanks Kyle for all your help.

Had a great experience and will definitely go through

Had a great experience and will definitely go through them again. Thanks Kyle for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought a 2017 GMC Sierra from here on 10/24.

I bought a 2017 GMC Sierra from here on 10/24. I had to drive to Missouri for emergency family reasons on 11/21 and the truck left me stranded in the middle of nowhere in South Dakota. I had to tow my truck to the nearest dealer, and also spend $1,000 to get a U-haul, just to finish my travel. I called them about compensation for all of this, and couldn’t even get a call back from the sales manager. Then, the sales manager pushed me off and told me to call my warranty company. This shouldn’t even be going through MY warranty. My truck has now been waiting for a transmission for 3 weeks. This has severely affected my life and they have absolutely zero sympathy and won’t help out at all. They won’t even ship my truck to me when the work is done. I have to spend more money, and find a ride to South Dakota, and drive my truck back to Missouri. I am very disappointed and regret doing business here. I’d give 0 stars if I could, honestly.

I bought a 2017 GMC Sierra from here on 10/24.

I bought a 2017 GMC Sierra from here on 10/24. I had to drive to Missouri for emergency family reasons on 11/21 and the truck left me stranded in the middle of nowhere in South Dakota. I had to tow my truck to the nearest dealer, and also spend $1,000 to get a U-haul, just to finish my travel. I called them about compensation for all of this, and couldn’t even get a call back from the sales manager. Then, the sales manager pushed me off and told me to call my warranty company. This shouldn’t even be going through MY warranty. My truck has now been waiting for a transmission for 3 weeks. This has severely affected my life and they have absolutely zero sympathy and won’t help out at all. They won’t even ship my truck to me when the work is done. I have to spend more money, and find a ride to South Dakota, and drive my truck back to Missouri. I am very disappointed and regret doing business here. I’d give 0 stars if I could, honestly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Solid team, no shenanigans, reasonable deal, Honest!

Solid team, no shenanigans, reasonable deal, Honest!! Shawn (sales) was great, Matt sales manager worked out a balanced deal on the trade in. Paperwork smooth but lots of it. This is my 3rd vehicle from Dwayne Lanes Arlington, smooth, crisp, family oriented, great service team, Darren Rocks

Solid team, no shenanigans, reasonable deal, Honest!

Solid team, no shenanigans, reasonable deal, Honest!! Shawn (sales) was great, Matt sales manager worked out a balanced deal on the trade in. Paperwork smooth but lots of it. This is my 3rd vehicle from Dwayne Lanes Arlington, smooth, crisp, family oriented, great service team, Darren Rocks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best deals on all trucks.

Best deals on all trucks. They are willing to work with you and not just make a sale but make a deal. Friendly and helpful people.

Best deals on all trucks.

Best deals on all trucks. They are willing to work with you and not just make a sale but make a deal. Friendly and helpful people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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