Bud Clary Moses Lake Chrysler Dodge Jeep Ram

Have had nothing but fantastic service from Bud Clary Sales and Service in Moses Lake, WA, since March 2021 when I got this car from them. They are the only ones I trust with my vehicle which has been serviced and this is first time I had my car in to them for repair (this visit) and tire change previous to this visit last year.

We had a great experience at Bud Clary. Service was awesome, and we are extremely happy with our new vehicle.

I have to give their service department one star. I had my Dodge in there just last month and they had to replace the key Fob, immobilizer, and programmed them. Now my key fob won't lock or unlock my truck. My old one doesn't work either. When I called for them to check what the issue is, they treated me like this was a brand new issue and told me to make an appointment with the service dept. If it turned out to be their fault, they would not charge me for the diagnostic fee and/or repair. When I tried to make an appt, I was told the appointment could take a while, so it might not be a good idea to wait. I am from out of town and now I need to find someone to pick me up and then take me back to get my truck. I have no idea if they are going to zing me again for an additional repair. I'd think they would at least assume the fault is with their repair and get me in right away for a check. If it turns out to be something else, then we address it. So rude. Sorry guys.. you're not scoring very high in my book.

Very complete inspection. Explanation on the fluids were understandable. Friendly service and knew history of the car.

Got my problem with mt Wagoneer L in the same day and made the repairs on the same day

Local CDJR dealer has been a good business to deal with. Both sales and service.

Everyone was great - especially your service advisor Amy who went all out to get us on the road. Thanks for helping a pair of "elderly" travelers in distress.

Great place to take your car! They are my favorite, they are trust worthy and ethical.

I showed up to my appointment and they finished sooner than expected. It was really quick!

I do recommend it this dealer. They are really accurate to find out problems with our vehicles. Good job for all the technicians and mechanics.