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Koons Tysons Toyota

(2,450 reviews)
Visit Koons Tysons Toyota
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–10:00pm
Tuesday 9:00am–9:00pm 7:00am–10:00pm
Wednesday 9:00am–9:00pm 7:00am–10:00pm
Thursday 9:00am–9:00pm 7:00am–10:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm 9:00am–5:00pm
2024 consumer dealer award View 5 awards
2015 state dealer award
2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (571) 421-2676 (571) 421-2676
Used (571) 421-2672 (571) 421-2672
Service (571) 297-9424 (571) 297-9424

Inventory

See all 681 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since August 2000.
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (571) 297-9424

Service hours

Monday
7:00am–10:00pm
Tuesday
7:00am–10:00pm
Wednesday
7:00am–10:00pm
Thursday
7:00am–10:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
9:00am–5:00pm

Meet our employees

View all 40 employees View less employees

Reviews

(2,450 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Tysons Toyota from DealerRater.

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The dealership is the best place to buy a Toyotas, their

The dealership is the best place to buy a Toyotas, their team of professionals salesman are very friendly and knowledgeable.

The dealership is the best place to buy a Toyotas, their

The dealership is the best place to buy a Toyotas, their team of professionals salesman are very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Evaterashima, thank you for the fantastic feedback! We're delighted to hear that our team at Koons Tysons Toyota provided a friendly and knowledgeable experience. Enjoy your new Toyota!

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they were punctual picking up the car and bringing it

they were punctual picking up the car and bringing it back. It works well now

they were punctual picking up the car and bringing it

they were punctual picking up the car and bringing it back. It works well now

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sarvicvann, thanks so much for the 5-star review of Koons Tysons Toyota!

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Mr. James Kim and the service department demonstrated

Mr. James Kim and the service department demonstrated exceptional communication skills by consistently providing me with timely updates regarding the status of my vehicle. It's the number one reason I continue to come to this service department versus closer dealerships to my home

Mr. James Kim and the service department demonstrated

Mr. James Kim and the service department demonstrated exceptional communication skills by consistently providing me with timely updates regarding the status of my vehicle. It's the number one reason I continue to come to this service department versus closer dealerships to my home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Lee, we're delighted to hear that James and our service department at Koons Tysons Toyota have earned your loyalty with their exceptional communication skills. Thank you for choosing us!

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My buying experience went so smoothly thanks to the sales

My buying experience went so smoothly thanks to the sales rep called Guy. He was very professional and made sure l got my second key for the vehicle I bought.

My buying experience went so smoothly thanks to the sales

My buying experience went so smoothly thanks to the sales rep called Guy. He was very professional and made sure l got my second key for the vehicle I bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Edward, we're delighted to hear that Guy made your buying experience smooth at Koons Tysons Toyota. Thanks for sharing!

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I've bought 3 Priuses at Koons over the last 15 or so

I've bought 3 Priuses at Koons over the last 15 or so years. Loved them all, but especially love the great service department.

I've bought 3 Priuses at Koons over the last 15 or so

I've bought 3 Priuses at Koons over the last 15 or so years. Loved them all, but especially love the great service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty over the years! We're delighted to hear that you've had such positive experiences with both our vehicles and service department at Koons Tysons Toyota. Enjoy your Toyota Prius!

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They were wonderful to work with and helped every step of

They were wonderful to work with and helped every step of the way. Highly recommend!

They were wonderful to work with and helped every step of

They were wonderful to work with and helped every step of the way. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for reviewing Koons Tysons Toyota! It was so kind of you to share your experience, Dan.

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Matt was very corteous and helpful as always.

Matt was very corteous and helpful as always. He even indicated an interest in purchasing my vehicle. Not ready for that yet, but he's forward thinking for Toyota!

Matt was very corteous and helpful as always.

Matt was very corteous and helpful as always. He even indicated an interest in purchasing my vehicle. Not ready for that yet, but he's forward thinking for Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sara, thank you for leaving Koons Tysons Toyota a five-star review and giving a shoutout to Matt! We are happy to hear that our team was courteous and helpful. We are here to assist if you ever decide to sell your vehicle!

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First time buying a new car ever, had a great experience

First time buying a new car ever, had a great experience thank you Jeffrey and Salem for your service and thank you Abdo

First time buying a new car ever, had a great experience

First time buying a new car ever, had a great experience thank you Jeffrey and Salem for your service and thank you Abdo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sekoulee, we're delighted to hear about your positive first-time car buying experience with Jeffrey, Salem, and Abdo at Koons Tysons Toyota! Enjoy your new ride!

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Janette she is the best and polite thank you so much !

Janette she is the best and polite thank you so much ! I will never regret this! Amazing !

Janette she is the best and polite thank you so much !

Janette she is the best and polite thank you so much ! I will never regret this! Amazing !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are grateful to have earned your business, Yamile. Thanks for taking the time to leave Janette a review! - The Koons Tysons Toyota Team

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We are very thankful for Christoper Bava for excellent

We are very thankful for Christoper Bava for excellent customer service. He is very helpful, patience, and knowledgeable same true with Jenny Pauley, they make us feel very comfortable.

We are very thankful for Christoper Bava for excellent

We are very thankful for Christoper Bava for excellent customer service. He is very helpful, patience, and knowledgeable same true with Jenny Pauley, they make us feel very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Noel, we're delighted to hear that Christopher and Jenny provided excellent service at Koons Tysons Toyota. Thanks for sharing your positive experience!

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