Reviews
Our salesman was Julian and we had the BEST experience
Our salesman was Julian and we had the BEST experience with him. He was knowledgeable, patient, accommodating and never pushy. I would suggest anyone to go to Lokey and ask for him if on the search for your next vehicle. We ended up getting an Atlas and couldn’t be happier with it.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had 3 visits their for different things all were a joke
Had 3 visits their for different things all were a joke horrible shop. I experienced
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Andy (salesman) was great.
Andy (salesman) was great. There was a misunderstanding about the warranty which Andy thought was 6 years and the Finance guy, I think Ben ? Said was 48 months. Well it turned out to be 44 months. So that was surprising. Also we don’t have anything on paper about the Warranty; we just have to trust it’s “in the computer” But we really like the car Thank you Kevin Lowe
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
service was fast, polite and an efficient process.
service was fast, polite and an efficient process. a great benefit to buying my car at Lokey VW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have fun coming in.
I have fun coming in. Geneva takes very good care of my wife and myself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our salesman Joe Haig really came through for my husband
Our salesman Joe Haig really came through for my husband and I by getting us the best possible deal on our new VW Taos. Expect top-notch customer service at Lokey VW, and don’t forget to ask for Joe!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service personnel were knowledgeable and kept me
The service personnel were knowledgeable and kept me informed of the progress with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thoroughly customer oriented.
Thoroughly customer oriented. Good follow through and considerate of customers needs.Brian a super service rep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Continue to check with your customers, follow up with
Continue to check with your customers, follow up with them to ensure everyone is on the same page.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for everything you did for all the
Thank you so much for everything you did for all the wonderful work you did with my both car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair