Mercedes-Benz of Encino

New 888-560-7866 Dealer Website
Used 888-561-3854 Email Dealer
Service 888-719-2758

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Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 7:30 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun 10:00 AM - 7:00 PM
Mon 7:00 AM - 7:30 PM
Tue 7:00 AM - 7:30 PM
Wed 7:00 AM - 7:30 PM
Thu 7:00 AM - 7:30 PM
Fri 7:00 AM - 7:30 PM
Sat 9:00 AM - 1:00 PM
Sun Closed
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Reviews

4.2
Average based on 18 reviews.
  • Purchased a 2013 Audi Q7

    I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was ha...


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    I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • not good

    I test drove the car and was interested but Chuck never texted me the breakdown as he said he would. He said I could have the figures in about twe...


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    I test drove the car and was interested but Chuck never texted me the breakdown as he said he would. He said I could have the figures in about twenty minutes and it is now several days. Forget it.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • STAY AWAY FROM ENCINO MERCEDES BENZ! YOU WILL BE T

    STAY AWAY FROM ENCINO MERCEDES BENZ! YOU WILL BE TRICKED INTO A DEAL YOU WILL REGRET! I came to the Mercedes Encino Dearlership to check out a new...


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    STAY AWAY FROM ENCINO MERCEDES BENZ! YOU WILL BE TRICKED INTO A DEAL YOU WILL REGRET! I came to the Mercedes Encino Dearlership to check out a new C250 because I had only two months left on my Audi lease. The dealership pushed me really hard to lease the new Mercedes immediately promising to take care of the remaining two payments for my Audi. The "very nice" salesperson, Artin Bagersarian, assured me that even if I had three payments left on my Audi lease, he would take care of it. Even though I did not intend to lease a new car on that day, I signed the lease agreement and a document specifying two payments to Audi. The bad news came by surprise from Audi when I got the Turn-In Settlement invoice showing that the Mercedes dealership made only one payment instead of two. After five days of numerous phone calls to the Encino Mercedes Benz I was told that I never requested two payments. They produced the document signed by me that read: "Payment TWO Audi financial of $459" and said it had a typo: instead of "Payment TWO Audi…" it should say "Payment TO Audi…" The salesperson Artin, who promised to take care of my remaining lease, lied to my face and said that I had requested only one payment. I am a single mom with a 11-year old daughter… Any reasoning that I can't drive two cars at the same time didn't have any effect… Artin's manager, Shimo Broshinsky, said it was my mistake and no one will help me at their dealership. The people at Encino Mercedes Benz are dishonest and will take advantage of you whenever possible. Stay away from them. Violetta

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since March 1999

Welcome to Mercedes-Benz of Encino. Whether you are visiting to gather information, search for a vehicle in the Encino area or contact our Service department in Encino we hope to be of assistance. Please contact us at any time to discuss your requirements in more detail, or visit us at 16721 Ventura Blvd, Encino 91436.

Mercedes-Benz of Encino - Sales

16721 Ventura Blvd., Encino CA, 91436

Tel: (888) 280-0906

"For fastest service ask for the Pre-Owned Department!"