Reviews
Probably the worst dealership in California - j caught
Probably the worst dealership in California - j caught the tech using wooden blocks on my 2024 corvette & said he didn’t have any lifting pucks & took apart the hole trunk to add 11 quart of transmission fluid- just to find out that he never removed the airbox to add the fluid & charge me for 13 quarts & ended up going to the side of transmission instead - cutting corners & damaged the lower molding on my corvette with the hoist because of not using proper lifting pucks - corvette owners stay away
Probably the worst dealership in California - j caught
Probably the worst dealership in California - j caught the tech using wooden blocks on my 2024 corvette & said he didn’t have any lifting pucks & took apart the hole trunk to add 11 quart of transmission fluid- just to find out that he never removed the airbox to add the fluid & charge me for 13 quarts & ended up going to the side of transmission instead - cutting corners & damaged the lower molding on my corvette with the hoist because of not using proper lifting pucks - corvette owners stay away
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I was sold a car with a bust driver door lock.
I was sold a car with a bust driver door lock. Very to Shocking to learn that this was not repaired before the car was sold to someone.
I was sold a car with a bust driver door lock.
I was sold a car with a bust driver door lock. Very to Shocking to learn that this was not repaired before the car was sold to someone.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We understand that discovering a malfunctioning driver door lock after purchasing your vehicle is frustrating. At M K Smith Chevrolet, we strive to ensure our vehicles meet high standards before they are sold. We appreciate your feedback, as it helps us improve our process. Please feel free to contact us directly so we can discuss this matter further. Sincerely, The M. K. Smith Chevrolet Team
Top shelf service.
Top shelf service. Very pleasant to deal with and very helpful. 5 star dealership that I would return to
Top shelf service.
Top shelf service. Very pleasant to deal with and very helpful. 5 star dealership that I would return to
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We appreciate your feedback and are thrilled to hear you had a great experience at M K Smith Chevrolet. We look forward to welcoming you back for your next visit! Sincerely, The M. K. Smith Chevrolet Team
The staff was very friendly.
The staff was very friendly. Cowboy was so amazing and helpful. He really cared about our family and the safety of our family while getting a new car.
The staff was very friendly.
The staff was very friendly. Cowboy was so amazing and helpful. He really cared about our family and the safety of our family while getting a new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at M K Smith Chevrolet and that Cowboy was able to assist you and your family. Your safety is our top priority, and we're glad to know that it showed. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The M. K. Smith Chevrolet Team
Everyone in the dealership was very courteous and very
Everyone in the dealership was very courteous and very friendly and very helpful. Thank you
Everyone in the dealership was very courteous and very
Everyone in the dealership was very courteous and very friendly and very helpful. Thank you
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad to hear that you found everyone at M K Smith Chevrolet to be courteous, friendly, and helpful. Your feedback is much appreciated, and we look forward to assisting you again in the future! Sincerely, The M. K. Smith Chevrolet Team
Stopped in during my research period with a question if I
Stopped in during my research period with a question if I needed to unfreeze my credit report. Ivan got me the answer and I asked him what his days and hours were for when I returned. He stated he was always there so just come in. I called before coming in and was told he was on his way in and would be there when I got there. I arrived and was met by someone whose name was not given, she told me Ivan was staying home today with his nephews and she would help me. That was the extent of my dealings with Ivan. Stacie was pleasant and efficient and got through all the paper work quickly with no issues.
Stopped in during my research period with a question if I
Stopped in during my research period with a question if I needed to unfreeze my credit report. Ivan got me the answer and I asked him what his days and hours were for when I returned. He stated he was always there so just come in. I called before coming in and was told he was on his way in and would be there when I got there. I arrived and was met by someone whose name was not given, she told me Ivan was staying home today with his nephews and she would help me. That was the extent of my dealings with Ivan. Stacie was pleasant and efficient and got through all the paper work quickly with no issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're glad to hear that Stacie provided pleasant and efficient service during your visit to M K Smith Chevrolet. We appreciate your understanding regarding Ivan's absence, and we strive to support our customers in finding the information they need. We look forward to seeing you again soon! Sincerely, The M. K. Smith Chevrolet Team
The customer service were amazing from Carlos to the
The customer service were amazing from Carlos to the finance team it was all teamwork on leading me to the dodge ram. So overall great service
The customer service were amazing from Carlos to the
The customer service were amazing from Carlos to the finance team it was all teamwork on leading me to the dodge ram. So overall great service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our team at M K Smith Chevrolet, especially with Carlos and our finance team. It's great to know that their teamwork helped you find the Dodge Ram you wanted. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The M. K. Smith Chevrolet Team
By far the best customer service!
By far the best customer service! Made my purchase very smooth and easy and not once felt pressure. Thank you cowboy for your awesome customer service and you n anbove and beyond and to Mr Jason Davis as well for answering all my questions in detail and giving me the piece of mind in having no doubts about purchasing my truck! Definitely recommend MK Chevrolet and ask for cowboy 🤠. He’s better than Allstate , you’ll be in good hands.
By far the best customer service!
By far the best customer service! Made my purchase very smooth and easy and not once felt pressure. Thank you cowboy for your awesome customer service and you n anbove and beyond and to Mr Jason Davis as well for answering all my questions in detail and giving me the piece of mind in having no doubts about purchasing my truck! Definitely recommend MK Chevrolet and ask for cowboy 🤠. He’s better than Allstate , you’ll be in good hands.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that your experience at M K Smith Chevrolet was smooth and pressure-free, and we appreciate your kind words about Cowboy and Jason Davis. It’s great to know they provided you with the detailed support you needed while purchasing your truck. We look forward to welcoming you back in the future, and we truly appreciate your recommendation! Enjoy your new truck! 🤠 Sincerely, The M. K. Smith Chevrolet Team
Cowboy is a very enthusiastic salesperson.
Cowboy is a very enthusiastic salesperson. We had fun buying a new car from MK Smith.
Cowboy is a very enthusiastic salesperson.
Cowboy is a very enthusiastic salesperson. We had fun buying a new car from MK Smith.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a fun experience buying your new car from M K Smith Chevrolet. Cowboy is indeed a fantastic salesperson, and we’re glad he made your visit enjoyable. We look forward to seeing you again soon! Sincerely, The M. K. Smith Chevrolet Team
Wasn't pushy and tried to give me the best deal possible
Wasn't pushy and tried to give me the best deal possible at the time.
Wasn't pushy and tried to give me the best deal possible
Wasn't pushy and tried to give me the best deal possible at the time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Chris! We're glad to hear that you felt comfortable during your visit to M K Smith Chevrolet. We always strive to provide our customers with the best possible deals without any pressure. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The M. K. Smith Chevrolet Team