Reviews
Great response Royce went above and beyond that's why I
Great response Royce went above and beyond that's why I bought from them, excellent company to work with
Great response Royce went above and beyond that's why I
Great response Royce went above and beyond that's why I bought from them, excellent company to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a used 2019 car here, didn’t have it a month and
I bought a used 2019 car here, didn’t have it a month and the engine had to be rebuilt, got it back and a week later here it is in the garage again (for a different issue)!!!! I’m not blaming the sales person, but, what happen to the ?? Point inspection?? I called to talk to the manager, and they had the guy that sold us the car call. Why not the manager?? Will they buy it back..NO. I haven’t made the second payment yet!! Any advice?? I have advice, don’t go there!!!!
I bought a used 2019 car here, didn’t have it a month and
I bought a used 2019 car here, didn’t have it a month and the engine had to be rebuilt, got it back and a week later here it is in the garage again (for a different issue)!!!! I’m not blaming the sales person, but, what happen to the ?? Point inspection?? I called to talk to the manager, and they had the guy that sold us the car call. Why not the manager?? Will they buy it back..NO. I haven’t made the second payment yet!! Any advice?? I have advice, don’t go there!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sad little man at a sad little dealership.
Sad little man at a sad little dealership....Do better and buy at Klaben Kent Ohio
Sad little man at a sad little dealership.
Sad little man at a sad little dealership....Do better and buy at Klaben Kent Ohio
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Contacted dealership about a Jeep Bronco.
Contacted dealership about a Jeep Bronco. I received an email and I sent an email back asking what the best price they could give me and never heard back from them. After leaving a negative review on google they contacted me and basically said it was my fault, that I should have come in and not contacted them through this site.
Contacted dealership about a Jeep Bronco.
Contacted dealership about a Jeep Bronco. I received an email and I sent an email back asking what the best price they could give me and never heard back from them. After leaving a negative review on google they contacted me and basically said it was my fault, that I should have come in and not contacted them through this site.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Best car buying experience ever!
Best car buying experience ever! Sarchione Ford provided exceptional customer service at every level. Staff was friendly. Pricing was fair. There was no haggling. They arranged for me to be picked up at the airport, as I was an out-of-town customer. The driver (Larry) arrived early and was such a nice man. Royce (salesman) was the consummate professional. I was in and out within 30 minutes. I highly recommend this dealership.
Best car buying experience ever!
Best car buying experience ever! Sarchione Ford provided exceptional customer service at every level. Staff was friendly. Pricing was fair. There was no haggling. They arranged for me to be picked up at the airport, as I was an out-of-town customer. The driver (Larry) arrived early and was such a nice man. Royce (salesman) was the consummate professional. I was in and out within 30 minutes. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership, in and out in no time.
Great dealership, in and out in no time. Royce helped me to a quick and easy purchase and trade in. Talked with multiple members of the staff all of them were friendly and pleasant to be around. Beautiful and clean show room. My only regret is I couldn't buy more than just one. Love the mustang I went home with, thank you all.
Great dealership, in and out in no time.
Great dealership, in and out in no time. Royce helped me to a quick and easy purchase and trade in. Talked with multiple members of the staff all of them were friendly and pleasant to be around. Beautiful and clean show room. My only regret is I couldn't buy more than just one. Love the mustang I went home with, thank you all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to get your new or used car.
Great place to get your new or used car. Jacob was my sales guy. What a awesome gentleman to deal with. He makes it enjoyable to buy a vehicle even if they don't have one. He puts in the extra work to finde something that suits your buying needs
Great place to get your new or used car.
Great place to get your new or used car. Jacob was my sales guy. What a awesome gentleman to deal with. He makes it enjoyable to buy a vehicle even if they don't have one. He puts in the extra work to finde something that suits your buying needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff Stockman worked with my brother and I to purchase a
Jeff Stockman worked with my brother and I to purchase a Ford 150. He did a great job, understanding our needs and working with us on competitive pricing and trade in values. It was absolutely the fastest and least painful car purchase I have had. Thank you for your professionalism and helping us get the truck my brother wanted. I would highly recommend Jeff and the Sarchione team
Jeff Stockman worked with my brother and I to purchase a
Jeff Stockman worked with my brother and I to purchase a Ford 150. He did a great job, understanding our needs and working with us on competitive pricing and trade in values. It was absolutely the fastest and least painful car purchase I have had. Thank you for your professionalism and helping us get the truck my brother wanted. I would highly recommend Jeff and the Sarchione team
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not a happy customer
I just got a 2016 Lincoln for my family to drive in I got the dealers insurance and everything just incase something happens to find out tht they sold us a car tht is not safe for me and my kids on tip of the strut broke when I was driving thank goodness nobody got hurt this is now the second time the car is in the shop for the same thing but this time in the back and now the insurance won't replace it bc there was corrosion on the car we just bought the car 3 months ago I do not recommend them to anyone the service side is just as bad
Not a happy customer
I just got a 2016 Lincoln for my family to drive in I got the dealers insurance and everything just incase something happens to find out tht they sold us a car tht is not safe for me and my kids on tip of the strut broke when I was driving thank goodness nobody got hurt this is now the second time the car is in the shop for the same thing but this time in the back and now the insurance won't replace it bc there was corrosion on the car we just bought the car 3 months ago I do not recommend them to anyone the service side is just as bad
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Exciting experience about an amazing car opportunity
Exciting experience about an amazing car opportunity unique and truly desirable appearance! Hoping to catch a great deal!
Exciting experience about an amazing car opportunity
Exciting experience about an amazing car opportunity unique and truly desirable appearance! Hoping to catch a great deal!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car