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Sarchione Ford

(1,132 reviews)
Visit Sarchione Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–3:00pm 7:30am–2:00pm
Sunday Closed Closed
2021 consumer dealer award View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (330) 408-5875 (330) 408-5875
Used (330) 408-5526 (330) 408-5526
Service (330) 408-4143 (330) 408-4143

Inventory

See all 410 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2012.
Sarchione Ford in Randolph OH treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling us direct at (330)578-2121
"Let our Family Serve Your Family"

Service center

Phone number (330) 408-4143

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

View all 9 employees View less employees

Reviews

(1,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarchione Ford from DealerRater.

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Great response Royce went above and beyond that's why I

Great response Royce went above and beyond that's why I bought from them, excellent company to work with

Great response Royce went above and beyond that's why I

Great response Royce went above and beyond that's why I bought from them, excellent company to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I bought a used 2019 car here, didn’t have it a month and

I bought a used 2019 car here, didn’t have it a month and the engine had to be rebuilt, got it back and a week later here it is in the garage again (for a different issue)!!!! I’m not blaming the sales person, but, what happen to the ?? Point inspection?? I called to talk to the manager, and they had the guy that sold us the car call. Why not the manager?? Will they buy it back..NO. I haven’t made the second payment yet!! Any advice?? I have advice, don’t go there!!!!

I bought a used 2019 car here, didn’t have it a month and

I bought a used 2019 car here, didn’t have it a month and the engine had to be rebuilt, got it back and a week later here it is in the garage again (for a different issue)!!!! I’m not blaming the sales person, but, what happen to the ?? Point inspection?? I called to talk to the manager, and they had the guy that sold us the car call. Why not the manager?? Will they buy it back..NO. I haven’t made the second payment yet!! Any advice?? I have advice, don’t go there!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Sad little man at a sad little dealership.

Sad little man at a sad little dealership....Do better and buy at Klaben Kent Ohio

Sad little man at a sad little dealership.

Sad little man at a sad little dealership....Do better and buy at Klaben Kent Ohio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Contacted dealership about a Jeep Bronco.

Contacted dealership about a Jeep Bronco. I received an email and I sent an email back asking what the best price they could give me and never heard back from them. After leaving a negative review on google they contacted me and basically said it was my fault, that I should have come in and not contacted them through this site.

Contacted dealership about a Jeep Bronco.

Contacted dealership about a Jeep Bronco. I received an email and I sent an email back asking what the best price they could give me and never heard back from them. After leaving a negative review on google they contacted me and basically said it was my fault, that I should have come in and not contacted them through this site.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Best car buying experience ever!

Best car buying experience ever! Sarchione Ford provided exceptional customer service at every level. Staff was friendly. Pricing was fair. There was no haggling. They arranged for me to be picked up at the airport, as I was an out-of-town customer. The driver (Larry) arrived early and was such a nice man. Royce (salesman) was the consummate professional. I was in and out within 30 minutes. I highly recommend this dealership.

Best car buying experience ever!

Best car buying experience ever! Sarchione Ford provided exceptional customer service at every level. Staff was friendly. Pricing was fair. There was no haggling. They arranged for me to be picked up at the airport, as I was an out-of-town customer. The driver (Larry) arrived early and was such a nice man. Royce (salesman) was the consummate professional. I was in and out within 30 minutes. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great dealership, in and out in no time.

Great dealership, in and out in no time. Royce helped me to a quick and easy purchase and trade in. Talked with multiple members of the staff all of them were friendly and pleasant to be around. Beautiful and clean show room. My only regret is I couldn't buy more than just one. Love the mustang I went home with, thank you all.

Great dealership, in and out in no time.

Great dealership, in and out in no time. Royce helped me to a quick and easy purchase and trade in. Talked with multiple members of the staff all of them were friendly and pleasant to be around. Beautiful and clean show room. My only regret is I couldn't buy more than just one. Love the mustang I went home with, thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great place to get your new or used car.

Great place to get your new or used car. Jacob was my sales guy. What a awesome gentleman to deal with. He makes it enjoyable to buy a vehicle even if they don't have one. He puts in the extra work to finde something that suits your buying needs

Great place to get your new or used car.

Great place to get your new or used car. Jacob was my sales guy. What a awesome gentleman to deal with. He makes it enjoyable to buy a vehicle even if they don't have one. He puts in the extra work to finde something that suits your buying needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jeff Stockman worked with my brother and I to purchase a

Jeff Stockman worked with my brother and I to purchase a Ford 150. He did a great job, understanding our needs and working with us on competitive pricing and trade in values. It was absolutely the fastest and least painful car purchase I have had. Thank you for your professionalism and helping us get the truck my brother wanted. I would highly recommend Jeff and the Sarchione team

Jeff Stockman worked with my brother and I to purchase a

Jeff Stockman worked with my brother and I to purchase a Ford 150. He did a great job, understanding our needs and working with us on competitive pricing and trade in values. It was absolutely the fastest and least painful car purchase I have had. Thank you for your professionalism and helping us get the truck my brother wanted. I would highly recommend Jeff and the Sarchione team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Not a happy customer

I just got a 2016 Lincoln for my family to drive in I got the dealers insurance and everything just incase something happens to find out tht they sold us a car tht is not safe for me and my kids on tip of the strut broke when I was driving thank goodness nobody got hurt this is now the second time the car is in the shop for the same thing but this time in the back and now the insurance won't replace it bc there was corrosion on the car we just bought the car 3 months ago I do not recommend them to anyone the service side is just as bad

Not a happy customer

I just got a 2016 Lincoln for my family to drive in I got the dealers insurance and everything just incase something happens to find out tht they sold us a car tht is not safe for me and my kids on tip of the strut broke when I was driving thank goodness nobody got hurt this is now the second time the car is in the shop for the same thing but this time in the back and now the insurance won't replace it bc there was corrosion on the car we just bought the car 3 months ago I do not recommend them to anyone the service side is just as bad

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Exciting experience about an amazing car opportunity

Exciting experience about an amazing car opportunity unique and truly desirable appearance! Hoping to catch a great deal!

Exciting experience about an amazing car opportunity

Exciting experience about an amazing car opportunity unique and truly desirable appearance! Hoping to catch a great deal!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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