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2021 consumer dealer award
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2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarchione Ford from DealerRater.

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Great staff with excellent customer service!

Had a great experience at this dealership and would definitely recommend! The dealership was very clean and the staff was fantastic here! The staff provided the best customer service and were friendly. The staff made sure that the customers were well taken cared of. Aaron Meyers was an amazing dealer. He was very helpful, patient, nice, and knowledgeable. Thanks to Aaron's hard work, I am the owner of a Mustang GT Premium and could not be any happier! I love this car! Also, thank you to Chris Umbaugh for all his hard work and being the best at his job, financing. Chris was also very nice, helpful, and patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Impossible odds

Sarchione helped me get out of a bad lease and into the truck I wanted. Didn’t think it would be possible. Very professional dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Loved Sarchoines

Keeping our money local was very important to us. We run a food pantry about 2 miles from the dealership so this was definitely local. This truck will be used to haul food to our pantry along with being our family vehicle. Thank you Sarchione’s for getting us a great deal on a great truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful! Could not have had a better experience!

My husband and I worked with Geno. He went above and beyond to help us. Worked with us on the price and availability of the car. Was not pressuring at all. Took the time to get to know us personally and our needs. Texted my husband back promptly and was very knowledgeable. Would by far recommend him to work with anyone. Dealership was spotless. Definitely took care of the cars on the lot. We will be going back when we need another vehicle im the future. Thank you Sarchione Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2017 Ford Edge

As first time new car buyers we had a lot of questions. Geno made the process super easy and gave us the peace of mind we needed to know we were getting the right deal on the right car for us. We will definitely be back to purchase our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fast friendly,

Fast friendly, Royce is really a great guy. I was looking for a ford escape . I was on my way to another dealership. but I stopped here and decided to buy from royce.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent

Great customer service! Went in for an oil change and tire rotation. Nice and clean place to wait while they took care of it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Amanda, we are pleased to hear that you had a great service experience! At Sarchione Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Great service experience!!

The service team was very professional, knowledgeable, and kind. I was made comfortable, and kept informed of the service. The work was done while I waited. It was a very nice experience. I will return for my next service. Everyone was helpful. A+ There are other dealers closer to my home but the drive was well worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kendal, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again! Take care!

My new F-150

Great experience. One of the best vehicle purchases I've made. Steve Oakleaf made the purchase easy while working me a great deal. I will absolutely recommend their dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy with the purchase

Definitely one of the more pleasant vehicle purchasing experiences I've had in my 59 years . Aaron simply showed me what they had and told me the pricing. No hard sell, very relaxed atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.