Reviews
Koons Sterling Ford
The best dealer I have been to in the NOVA area. Their service staff and work are superlative and I will drive the 65 miles to have my truck worked on there!!! Still has a great selection of trucks if you’re in the market.
John, we really appreciate you making the trip to work with us! It is gratifying to know that our team always takes such great care of you and your truck and we look forward to seeing you next time. Thank you from all of us at Koons Sterling Ford!
Great buying experience at Koons Sterling Ford
Great buying experience, our salesaman, Shaq was awesome and everyone we made contact with was friendly and knowledgeable. They also have a great selection of new and used vehicles. The Finance manager was great as well. After test driving the cars and choosing the one I wanted the deal was completed in about one hour. We drove 2 hours to get there and it was well worth it !!!
Thank you for taking the time to recommend Shaq and our team! We are grateful for your business and it means a lot to hear that you are a happy customer. Drive safely and we hope to see you again at Koons Sterling Ford!
Koons Ford Sterling is Awesome
Went to Koons Ford Sterling to get a service. Not only was my service experience above and beyond what other Ford dealers have provided me in the past, they also provide me with an excellent used car buying experience.
Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Koons Sterling Ford, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!
Great Experience with Joe Facen!
Joe Facen sent me videos of cars on the lot while I was making a decision so I wouldn't have to come to the dealership until they had a car I wanted. His videos were personalized and detailed going over all aspects of each vehicle. This is thinking outside the box with customer service and was a huge time saver for me. Ask for Joe Facen.
It is terrific to hear that Joe and the team made the car search easy and efficient! Thank you for choosing Koons Sterling Ford and taking the time to recommend our work. We hope you are loving your new ride!
F150 Repair
The F150 I recently bought has the Shelby Supercharger upgrades which knowingly cause some complexities with emissions. We replaced the O2 hose first, and then the cad converter and all good.
Paul, thank you for the review! It was our pleasure to assist you with your Ford F-150 here at Koons Sterling Ford, and if you ever need anything else, don't hesitate to come back and see us again!
Bronco Sport
Keon was very helpful and attentive in the process of buying my dream car! The staff at Koons Sterling was very accommodating in this search for my new Bronco Sport.
Sloan, there is nothing our team loves more than helping a valued customer find their dream car! Thank you for giving Koons Sterling Ford your business and kind review. Safe travels in your Bronco Sport!
Always Great Service
Mike and the service team have always provided great service and maintenance for my vehicle. The staff is always helpful and friendly! Great job Service Team!
We are so grateful for your continued business and your positive review! It means a lot to hear that you are a happy customer and we look forward to your next visit to Koons Sterling Ford. Thank you!
Distinguished service and quality in performance
Thank you Syed for all your help in purchasing our car from you dealership it was a wonderful experience to pay my first car 😊
Congratulations on your new car! We are thrilled that Syed took such great care of you throughout the process. Thank you for supporting Koons Sterling Ford!
koons Sterling ford sucks
They add more money to the top of the truck give less for your trade s**** y** over And ask for for yours that give you 5 years Higher Interest rates higher Mortise post come as a package deal and charge you 3 separate bills
Hi Justin - Thank you for giving Jon Walker, our General Sales Manager, the opportunity to speak with you directly about these concerns. If there is anything more you would like to discuss, please don't hesitate to give us a call.
Good service
Process was easy and seamless. Completed VIP Service, replaced burnt bulbs, and addressed an issue caused by another company. Pleasant interactions. I like the text and email updates.
We are so happy we could help! Thank you for choosing Koons Sterling Ford and taking the time to share your experience. Drive safely!